Find Cheap Flights from Toronto to Malaga (YTO - AGP)

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

We where delayed for just over an hour

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

All of it we left and landed ahead of time

Helpful crew

No food except for purchase. Expected at least cup of coffee/crackers

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Wifi on Board

Nothing

My flights were cancelled by Aer lingus and I was rebooked improperly, resulting in my being removed from a plane and having to be rebooked at least three times because of how long it took.

In flight entertainment was very good. Flight attendants helpful. Seats hard but we had ample leg room on this flight. I would like to commend the pilot for landing us safely in some extremely windy conditions. Everyone on the plane was audiably nervous and he did well

Checking in was not pleasant they seated me in row 20 something and my wife in row 40 something even though the plane was half empty. Distressing at first. When I asked why they told me to sort my seating out in the plane. Now that's telling. Whoever checked me in could see there were lots off empty seats and couldn't take the time to seat my wife and I together. Hmmm. Terminal at Dublin was small and over crowded. There was 1 agent at the gate checking in everyone on this flight for about 10 minutes until she finally got some help. You must do better

We paid extra for the seats ... it's a good value to get on and off more easily. I liked the way they gave food (for free) and beverage every couple of hours. The pilot communicated well.

The entertainment was not that great -- I had trouble filling the time of our overseas flight with movies; which I like to do going east to west to keep up with the time differential. The bathrooms ran out of water in the toilet about 2 hours before we landed so I didn't want to use it. Again, it was an old plane.

In flight entertainment.

Seats were a bit cramped. And I am only 70kg.

Nothing

Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized

I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time.

I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air.

Nice crew

Lack of entertainment

They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Service

Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

The wait

The screen didn’t change in time

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

Spacious seats

Bag check process

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

Boarding this large plane went relatively quickly and orderly.

Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion.

Leg space.

Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew.

Nothing

Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Good services!

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

Choice of food was very limited as they were missing the food in catalog.

25 min late too much announcements during night flight, especially about duty free items and prices...

Kindliness of crew

Impossibility to by drinks or did with bank cards