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Previous flight with Cathay from LAX was delayed thus missing this flight to KL by 12 hours. This in turn missed other travel arrangements from KL. They did provide overnight accommodation in Hong Kong.

Cathay has always been great. Even allowed some leniency on my baggage weight. I believe they are also on the more leg room side of airlines.

Missed our flight with Cathay due to late Westjet plane and chaotic Toronto airport. Had to clear customs get bags and re check bags in an hour. Did not make it got lost not clear signage with bag drop off. West jet only allowed 1 checked bag for this international fluid. Cathay checked my second bag for free.

Boarding on any airline is a hot mess. Load your pivilaged passengers, then back to front. Back to front.

The flight experience was good for a long flight over the pole, but it got my wife to the Far East in time.

Problems with entertainment system eventually rectified. Cabin crew attentive and polite but a bit absent minded when it came to remembering requests, salt, sugar etc.

it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.

So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

The flight was cancelled. I wasn't informed where to check in, how and when. It wasn't easy to get in contact with Cathay service representative, and they were not very helpful... The staff on the airport - Air Canada (I assume) were the most helpful, kind efficient, patient... Thank you for all your help and care, for your patience, for your professionalism!!!

Cathay much better than other options Imigration was a total mess on arrival in KL but not Cathay s fault

They’ve got everything right. What a wonderful Airline. Their business class lounges superb. Qantas could learn a lot from them.

Turkish Airlines made a long flight from YVR to IST a great flying experience. From the attendants, to the food, to the entertainment program to all the extras, a twelve hour flight ‘flew by’. Late departure and arrival was not the airline’s fault.

Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up

The flight attendants were great! The seating for business class is better on other airlines. The food was also good!

Great food, great entertainment and very helpful, caring & attentive staff.

Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.

Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight

The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.

Everything was good ,except the entertainment screen froses for hall way

Food could have been hotter. More padding needed in economy seats

My flight was cancelled and United Airlines could not rebook or help. My whole trip was then cancelled and I could not go to the funeral I needed to get to.

The website check in was poor. Baggage fees were in US dollars but registered in Canadian dollars. The site would not accept my credit card. Scanning the passport was the worst. Someone from United needs to try the process. I’m not a novice with tech and I have to say this was a bad experience. Everything else was great.

Prefer not to have an almost 3 hour delay with useless communication that wasn't accurate.

Boarding was smooth and efficient. The only food was some pretzels, but it was a short flight. Not much to order if you were hungry.

Seats very comfortable; service efficient and pleasant; flight was on-time; boarding organized.

Starlink is great Crew was polite Business class didn’t get a welcome drink just water and snacks were ok

Hopped on time for the flight only to get deplaned and delayed another 2.5 hours.

Flight attendants had a little attitude. Food tastes no good.

Very poor. The flight was delayed from Toronto because some forget to do there job . I got to my connecting gate in San Francisco 10 minutes before the departure.but this didn’t let me board even though the flight was still there for an other 30 minutes. The the gentleman at the unite airline desk told me that they usually wait for passengers but air Canada called and told them not to we I been rerouted to Manila instead of Hong Kong . In San Francisco they mad me check in my carryon bag . I was told the it will directly go yo ho chi minn cuyt but I was told that by the Vietnams airline desk that’s not there I’m 10 hours behind my scheduled flight and looks like I I’m going without baggage. I don’t have a chance of catching ..

l really enjoy very much the flight was very pleasant

Boarding was slow and could have been faster. Flight delayed over an hour and mad rush to catch the connecting flight which was very stressful for seniors! Luggages did not make it and no compensation whatsoever. Although announcements on plane was made for passengers with connecting flights to disembark first, reality was different as not adhered.

I didnt experience it but i saw them and heard that some are not good in customer service. They dont know how to talk with respect and in a nice way.with persons who needs it. Especially with seniors and people who does not know how to speak english that much.

Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry

The worstest airlines that I never had it before. I will never choose for the future

Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.

No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.

The food was ordinary, this could be improved. Sleeping was comfortable enough for several hours sleep. The layover time in Manila Mabuhay lounge for 17 hours was awful. Surely I could have been given a flight to Perth within that time on another airline. At 74 years of age I find that far too long and stressful and will probably not travel with Philippine Airlines again for that reason. The food offering on board and in the lounge was also a little underwhelming. The crew were wonderful and the flight comfort was good also.

The checkin was unacceptable. Agent took about 3-5 min minutes with me, standing in front of her, and not in acknowledging my presence. Finally, when she started processing my check in as a priority passenger, she neglected to give me a lounge pass until I reminded her . when I went to the lounge, they didn’t have me registered. However, the agent there still accepted me Did not tag my luggage as priority, so I had to wait until almost the very end before my luggage appeared. My Wi-Fi as premier elite did not work. This was not a good start to my lengthy flight.

Overall very good experience, staff is very friendly and helpful

Free wifi or cheaper wifi rate will be better. Or upgrade your entertainment system.

The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.

No entertainment except on app. No outlets working to charge. Good service

Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.

My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here

Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.

1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight

I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.

Very very bad service very tight seats never ever flying with Etihad again