Daily cleaning, installation of cabin HEPA filters on flights from Tulsa
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|August||Best time to beat the crowds (7% less expensive on average)|
|February||Most popular time to fly (19% more expensive on average)|
Average price round-trip
|C$ 811||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 596||or less|
Good deal one-way
|C$ 163||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 43m
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Scores according to KAYAK customer reviews
Cons: "Not fair to load bus with First Class through groups A-D and bus them out to plane and let D’s Board before other groups simply b/c they were last on crowded bus"
Pros: "Premium economy seat was tolerable"
Cons: "Plane was too warm for comfort. Hell was getting from concourse N to C at SeaTac with the train OOC."
Cons: "Luggage space issue could have been handled prior to flight not on a volunteer basis."
Cons: "For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful."
Pros: "Free upgrade!!!"
Pros: "Free texting"
Cons: "My flight was delayed a long time"
Pros: "Great crew"
Pros: "Excellent flight"
Cons: "No drink service - not even water."
Pros: "Clean plane"
Cons: "Flight was delayed. We were stuck on the plane after landing waiting for a set of stairs. We had to take a bus to customs area. Not sure if it’s the airline or airport but terrible customer service."
Pros: "The flight was smooth from take off to landing."
Cons: "No entertainment on the plane. I saw a number of people trying to find ways to prop up and watch their phones. We recently flew on Virgin and the entertainment option were plentiful."
Cons: "Only thing served on flight was beverages"
Pros: "Short flight with complimentary drink."
Pros: "Arrived on time and in one piece"
Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."
Pros: "Always like Alaska flights"
Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."
Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."
Pros: "It’s sad people should never have to pay for service like this. Plan was dirty was so nasty I could believe this was USA."
Cons: "I hope not to ever fly Alaska"
Pros: "Quick boarding"
Cons: "Even with extra legroom, the seats were uncomfortable. Very hard, 2” movement is not really a reclining seat"
Cons: "My flight was changed by Alaskan air. Flight was good, just wish I could have left at the time I originally planned."
Pros: "Straight flight - no connections is a must when traveling with small children. Staff was polite and professional. Take off was on time, arrival was early. Comfortable flight."
Cons: "As with pretty much any airline the cabin AC was freezing making it a bit difficult to get comfortable enough you rest."
Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."
Pros: "Crew very friendly, phone chargers, wifi, in flight entertainment."
Cons: "Ran out of food I requested (cheese plate) no Chardonnay"
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."
Pros: "Good service before and during flight. We're very accommodating to our needs."
Cons: "Lots of movement on the flight between passengers and flight attendants"
Pros: "On time..."
Cons: "No service, no snacks!"
Pros: "What a nice surprise to get a drink and a snack."
Pros: "On-time, no unpleasant surprises."
Pros: "Love this airline! Great experience."
Pros: "It was a quick flight, and despite high winds, it was pretty smooth. Because of the high winds and potential turbulence, there was no service. The rating is mostly that boarding and the flight went well."
Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."
Pros: "The efficiency of the crew and flight"
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Easy and convenient check out"
Cons: "Nothing wrong been a customer for a long timr"
Pros: "POG was available from the beverage cart. On-time departure and arrival."
Cons: "We were assigned two middle seats in different rows for a five hour flight! Flight attendants were rude. The bathrooms were a mess. Complimentary food for a five hour flight is a bag with nine, dime-sized pretzels."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "Easy flight. No issues."
Cons: "No issues to report."
Pros: "I had a great experience with customer service. I wanted to change my flight to earlier in the day and really appreciated being able to do so easily with only a $25 fee. Thanks Alaska Air! I will definitely look to fly with y'all again!"
Cons: "Didn't like that I had to wake up at 2:50 AM to be able to switch my flight in order to move my flight up with only a $25 fee charge (versus $125). If I can check in 24 hours in advance, I should be able to change my flight for $25 24 hours in advance."
Pros: "Boarding was on time. Slight delay on the Tarmac but plane arrived early at LAX. Some free entertainment on board but you had to have your own device."
Cons: "Service was so so friendly. 2 beverage services with pretzels only. Airlines don't serve hot good anymore."
Cons: "I booked the flight which goes from PDX to Vancouver and Vancouver to ICN. I was going to take the Alaska Airline to go to Vancouver, but I couldn't board the flight because I didn't have a visa for Cannada. You should notice me if I need the visa or not when I booked this flight. Because of this, I should change the flight which took extra charge. Moreover, I lost my baggage between this situation."
Cons: "Same comment on boarding procedures."
Pros: "Crew and terminal staff hurried to get us boarded quickly."
Cons: "2 hour delay was unforgivable/ unprofessional"
Pros: "The flight was on time me and everything went off exactly as the itinerary said. Made it to my layover early and had plenty of time."
Pros: "Very courteous and pleasant"
Pros: "Everything and how they treated you was great."
Pros: "new plane good flight"
Cons: "seat space"
Pros: "Being on time"
Cons: "Nothing you guys did great thankyou so much."
Pros: "All of it"
Cons: "Nothing Best flight"
Pros: "How ferindly they where get on airplane and caring they where the hold time on the flight"
Cons: "They bathroom up front airplane should be first class and back airplane have there bathrooms"
Cons: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Pros: "Crew was excellent, seats are never excellent"
Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Crew was amazing."
Cons: "Missed my connecting flight due to previous flight being delayed."
Pros: "free movies on the flight"
Cons: "The check-in process at SFO airport was poorly managed."
Pros: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Pros: "The crew was very polite and accommodating."
Cons: "Seats are uncomfortable and tight."
Pros: "Good snacks"
Cons: "The comfort seats are not that comfortable"
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "No space in the seats"
Pros: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Pros: "Great,I loved it!"
Pros: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Cons: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"
Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."
Cons: "3 hours there before the departure."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Cons: "Nothing it was great Aeromexico is the best"
Pros: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Cons: "FOLLOW COVID-19 TRAVEL GUIDELINES!!!"
Pros: "Very good crew."
Cons: "Both in-bound and out-bound flights were delayed."
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "La atención del personal cuando estamos hasiendo check in es muy buena excelente actitud para desirle que haser y todo sea más fácil"
Cons: "Es muy bueno que te puedan explicar en tu propio idioma te sientes muy en confianza con el personal y la aeronave está muy bien en buenas condiciones, sigan así excelente Mexico"
Pros: "Speed of boarding"
Cons: "No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty."
Pros: "Availability of beer for such a short flight."
Cons: "Food was ok but could be better."
Cons: "Everything was good"
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Cons: "More information from the airlines when there’s a delay"
Cons: "Very old plane"
Pros: "I got home and the price was right."
Cons: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."
Cons: "Entertainment selection was mediocre."
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Cons: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"
Pros: "Boarding lines were long, but allowing boarding from both front and rear of plane speeds things up. Small breakfast snack served on flight was nice and appreciated. Pleasant crew members and a nice quiet flight!"
Cons: "Tight seats are tough, but I guess passenger comfort is a thing of the past."
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Pros: "Staff was friendly and very welcoming."
Pros: "None of our flights were full, so there was plenty of room to stretch out. Crew was polite and helpful. I like their boarding procedures, by assigned zone. Entertainment options were quite decent. I don’t speak any Spanish, but crew also spoke English, which I aporeciated. Toilets were kept sufficiently clean during flight."
Cons: "Food was your average airplane food, in other words, not so good but on par with most other airlines I’ve experienced"
Cons: "Food was cold and mediocre. After flying 6 hours I got up and walked to the galley to see if there was any food and also to get my blood flowing through my body. It was approximately 5 a.m. After standing in the galley for about 5 minutes eating a small sandwich and while drinking my second glass of water, I was told I needed to sit down that I was in the galley too long. Older adults need to move around and get the blood flowing to prevent getting a blood clot. the 3 women stewardesses were busy talking in the galley I guess they felt their privacy and as being invaded."
Pros: "Crew is always great"
Cons: "Modern entertainment with personal screens."
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Cons: "was forced to switch seats by a stewardess from my window to an aisle because some people wanted to sit together on a 9 hour red eye. really pissed me off as I bought the ticket early because I could get a window seat for this. I had been assigned thr window but didn't want to cause a scene."
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Good hot meal"
Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."
Cons: "Croissant sandwich was not very tasty"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"
Cons: "It was too cold on the plane."
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."
Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"
Cons: "Lost luggage. The Aeromexico Rep at the departures desk was mildly helpful. She told me the person I need to speak to was busy and that I should go downstairs and wait by McDonald's. She said i should sit, because it could take a long time. She didn't ask my name nor tell me who I should be waiting for. Just to wait. I had to ask for the persons name I should be waiting for and if she would be wearing a AM suit. I asked if there was a desk where she would be, and with an attitude the Rep, said "I already told, you just go wait by McDonald's". After waiting for an hour and asking every woman that walked by if they were Stephanie, I finally found her. She was walking by, clearly not looking for me. I had to follow her and stop her. If not she would have walked right by. Once we spoke, she was very helpful."
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Cons: "Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues"
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "I like the crew it's very nice person's"
Cons: "Same times need another tip of snacks"
Cons: "Great service , on time and luggage delivered before I arrived to the carousel"
Pros: "Good crew Flights on time Good meals"
Cons: "Poor choice on my part to save money in exchange for long layovers"
Pros: "Excellent service"
Cons: "My nephews got to the airport 1 1/2 early to check in. They were Not promitted to board the plane. I had to buy new tickets or fly out Monday. I have insurance and was not reimbursed."
Cons: "First of all flight attendants were unfriendly and trying to sell lotions to sell watches and lotioMexicons like if you were in a flea market."
Cons: "*Seat was broken and seat cushion was hard. No one in our row was comfortable. Was not aware that the row before exit row does not recline. We were in row 14. Fortunately there were some empty seats so we could move. Would not have chosen that seat if website shared that information. The TV screens came done from the ceiling so everyone had to watch same thing. Music channels only played a few songs over and over again. This plane needs to be retired or have major upgrades. Definitely an older plane."
Cons: "Read above. Flight sucked."
Cons: "uhhh social distancing!!!! We were packed in that plane...."
Cons: "The airlines need to board and deboard by group number."
Pros: "The stewardess that was serving refreshments threw my pretzels at me and refused to list off drinks. There was no menu in the seat in front of me, so I was curious of my choices. Extremely rude and unprofessional, there is no excuse for the way I was treated."
Cons: "Hire stewardess that are professional and polite."
Cons: "Only negative is that the American Eagle flights must take a shuttle from the remote terminal."
Cons: "The LegRoom and Width. Very uncomfortable. The Delay, on my return, was not the best of Communication."
Cons: "Full flight, but exceeded expectations"
Pros: "I was there on time .."
Cons: "Save seats for your mistakes and compensation for my time and missed reservation.."
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Pros: "Crew didn't show up was horrible"
Cons: "Schedule your employees beeter"
Cons: "Didn’t make the flight because of previous flight was delayed"
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Pros: "The crew was amazing on our American flight from DFW to PV"
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Pros: "People were ok"
Cons: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."
Pros: "Service and meals."
Cons: "Middle seat."
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "Being prompt"
Cons: "Ran out of food I liked."
Pros: "Tulsa to Chicago was nice."
Cons: "First flight was delayed, reschedule for new flight 4 hours later, second flight delayed. Barely made connecting flight. Plane was almost empty, I’m 6’4 and asked mid flight to move to exit row because my knees was pressing into the forward seat. 1 person out of 6 seats were in the exit row and the gentleman attendant denied my request. I didn’t flinch about my full day of delays and connection issues but on an empty flight it would have been nice to catch a break. I landed in Pittsburgh at 12:30 at night and got to my hotel at 1:30am with an 8 am presentation. AA delays really have created a discontent with my business trips. As I use AA as my primary airline I hope this doesn’t continue or I’ll switch to United for future business trips monthly."
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Pros: "It was a great overall experience"
Cons: "Didn't have a meal but I still loved what they did serve"
Pros: "The flight crew was quite lovely."
Cons: "People all over the coach section were complaining about not being able to sit together. Families with babies, couples, even ours (though the kids are old enough for me not to be truly worried as some were). Somehow reservations seems to have messed up an entire flight. We gave up trying to fix it for fear they would make it worse. Then the woman at the gate tried to get folks to volunteer to give up their seats on an overbooked flight. But she was screaming at us. Unbelievably unpleasant to be yelled at over and over again and told we could lose our seats. The poor weather likely caused flights to be rerouted into PHL so our flight out to SFO ended up 1/3 empty. FABULOUS. But the gate experience was horrible and the legroom, had it been a full flight, was miserable. I'm in search of an airline with a humane approach."
Pros: "Flight was canceled after six hours of waiting"
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "Smooth flight, takeoff, and landing. Efficient boarding and unloading plane. Excellent timing of departure and arrival. Crew was efficient."
Cons: "No leg room. No food. No entertainment. Long taxi time to gate after landing at DFW. Crew all business not that friendly."
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
Cons: "Plane never arrived. Forced to rebook a day later"
Pros: "Boarding was fast and easy. Able to leave early which really helped get me to my connection."
Pros: "I liked how quickly we boarded and the options for entertainment. It was nice when they gave us the whole soda instead of all ice and a few sips."
Cons: "Got a tad hot in the plane and had to gets gone looked at for an extra hour"
Cons: "Plane had not been cleaned"
Pros: "Clean comfortable and on time"
Pros: "Great customer service, very friendly and helpful. The whole experience went considerably better than we expected since we did not know how our son was going to handle it. All in all we were very happy thanks to the wonderful AA staff that helped us at each stop."
Cons: "Limited drink and food choices. It was a short flight, so I think it's understandable."
Cons: "The lady next to me was too large to fit in her seat. She clearly needed a second seat, but instead the stewardess just brought her a buckle extender. I was in an exit row and was smashed to the wall almost the entire trip. I was dissapointed that AA didn't require her to purchase a second seat on what was already an overbooked flight."
Pros: "The flight was delayed and there was a lot of confusion. My seat was uncomfortable and they didn't offer any food."
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "Smooth and quick"
Cons: "I nearly missed my flight because I did not have a seat for a flight that I bought a ticket for at full price. Which, would lead one to believe that I would have a seat on said flight. However, coming to the gate an hour before boarding the personnel working gate the said he was having computer difficulties and could not get me a seat and it would be 10 min. I continued to return till boarding to find out I had no seat and I was on standby. Upon going to customer service they replied the airline oversold tickets and every airline does this as if to make this practice ok. Well being in sales myself and if I were to sell x amount of product to one customer ( or several) I better make sure I have it all there to deliver. People rely on you schedule wise. It nearly shot a meeting I had to make in the foot. Very disappointed with the airline and the way things were handled."
Pros: "Fast check in, timely take off & arrival Excellent and friendly service"
Cons: "The plane was almost two hours late leaving. That being said, I think it was weather related and it would have been nice to know the reason for the delay."
Cons: "Baggage delay, flight delayed by 36 hours and no customer support"
Pros: "typical somewhat comfortable seating"
Cons: "VERY cramped."
Pros: "The staff was friendly and helped me reroute my flights."
Cons: "I took a 3 leg journey so I expected to be flying all day, but every flight was delayed going out and one flight was delayed coming in. Plus there are never any gluten free snack choices on the flight."
Cons: "Luggage did not arrive with us"
Pros: "Friendly Staff - on time"
Cons: "No leg room even though I paid to upgrade my seat !"
Cons: "One of the flight attendants was pretty rude and quite short with passengers."
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Pros: "Great service, great food, nice new plane. Flight attendants super attentive to allergies."
Pros: "I liked the staff on the flight. The flight had some nice"
Cons: "I didn’t like the food options, Air Canada used to have tasty food!"
Pros: "MIGHT give me a refund, and not WILL give me a refund"
Cons: "Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department."
Cons: "As per delaying of Cathy Dragon flight, I missed the flight back to Canada. Can you please give me a hand?"
Pros: "The flight itself was comfortable."
Cons: "The boarding process was a disorganized and took over an hour. There was a mix of people getting their passports checked and boarding. They never called for general boarding, just eventually started accepting people who got impatient. The entertainment options were the worst I've seen on an international flight in a while."
Cons: "I had my checked baggage held up in Calgary for one day. Then on the way back it was held up again in Calgary. This time it took 6 days,and no one could tell me where it was. It will be my first and last Air Canada flight."
Pros: "The 787 aircraft. What a beautiful plane"
Cons: "Calgary airport. NEVER AGAIN!"
Pros: "very pleasant"
Cons: "nothing really"
Pros: "Surprised at the quality of the vegan meal. It was roomy enough for coach economy travel.Good variety of in flight entertainment."
Cons: "Wish they would of had an option to purchase something to eat also."
Pros: "The flight crew went advice and beyond to help look after our two kids (ages 2 and 4). It was a full flight but they were the only children on board."
Cons: "Baggage fees and leg room."
Pros: "Staff were very nice"
Cons: "2 out of 4 of my meals were incorrect. I had asked for vegan meals and 2 of them were clearly not vegan."
Pros: "Ample legroom and very pleasant and helpful onboard staff."
Cons: "Missed the flight due tot eh first delay then the next one got delayed too"
Pros: "This was an economy flight for the weekend. Everything was perfect except I believe the airlines policy of charging for checked baggage is leading people to take advantage. We were delayed briefly just for people trying to get way too much carry on baggage into the overhead compartments."
Pros: "The flight attendants were kind and helpful!"
Cons: "This was the last leg of a 24 hour journey from Venice to Seattle for my sister and me. After having a 3 1/2 hour layover, our plane was supposed to leave at 6:30 PM and kept getting delayed. One of the biggest frustrations was the lack of communication by the staff! We could see them at the counter where our gate was but no one would come out and talk to us! Our plane finally got off the ground at 8:30 PM!"
Cons: "The screen was not responding well"
Cons: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Pros: "I didn't eat, so I really don't know about the food. However the flight attendants were very efficient and if you were wanting anything they were available early and all flight. We flew economy and I was impressed with the seat room, was a large plane though."
Cons: "The plane was very very hot."
Cons: "Flight and hospitality"
Pros: "I lucked out and got an isle seat"
Cons: "The flight attendants seemed confused and very unorganised when serving. Very slow."
Cons: "My luggage didn't arrive when I did. I had to spend several hundred dollars on cloths for me and my niece so that we had what we needed for the two days it took to get our bags."
Pros: "Left on time. Friendly staff, Great flight"
Pros: "Wifi was a bonus (not free, but was good to have, and worked well). Staff was friendly."
Pros: "Quick non stop flight from Vancouver to Calgary. Has to change my flight last minute and wasn't charged for doing that. That on its own was a relief and great surprise."
Cons: "The plan was hot - no AC it was hard to sit through. The snacks on Air Canada flights get worse and worse every year. Pay more get less."
Pros: "Everyone was very kind and helpful. I am glad to try Air Canada for thw first time this time."
Cons: "The boarding crew did a poor job of giving direction. In spite of the fact that boarding by zone was not specified, I was reprimanded by staff for boarding when I did. I found it very disrespectful that the staff reprimanded me for their own error. When I pointed out that they had not called a zone the ground staff lied and said they had called the zone. I strongly recommend staff receive remedial customer service training. This was an incredibly negative experience - not to mention undermined the otherwise decent experience that the Air Canada flight team provided."
Cons: "would be helpful to set up cabi lights according to destination's time. Also, no socks provided for this long flight."
Pros: "Frinedly staff. Clean cabin. Great entertainment and personal tv."
Cons: "I had seat 31k, by the emergency exit. I was told the most legroom and window seat. But I had to strch my legs to the left into my neightbor space. There was also jo window..."
Pros: "The flight itself was excellent, no comments there. The head stewardess was a bit stressed and bossy (not only to the passengers, but her staff too) but the other crew members made up for that with their excellent, professional attitude."
Cons: "Calgary Airport was DREADFUL!!!! The long lineups for Customs & Immigration actually caused me to miss my next flight, even though the Frankfurt flight was early and I had over 90 minutes between flights. Several passengers were expressing concerns about missing their connection, but the staff just shrugged and made everybody wait in line without even trying to organize matters. I spent well over an hour waiting for my passport to be stamped and when I finally got through and tried to locate my suitcase (which was MIA), my next flight was closed. At least my suitcase will be delivered to our home, which is a slight relief."
Pros: "The boarding ran smoothly and the employees were very nice and helpful."
Cons: "On this flight you had to have an iPad or iPhone to enjoy the entertainment, and I had neither."
Pros: "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
Cons: "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."
Cons: "No variety in menu for a long time (business class)"
Pros: "Flight was underbooked so I took an option to change my seating for more space."
Cons: "I requested a vegetarian meal and was given the exact same mediocre meal for both lunch and breakfast."
Pros: "It was quick and easy and saved me a hour drive!"
Pros: "The crew was very friendly and very attentative. There weren't many options on the menu to eat, but the item I had was delicious. (Roast beef and pickle on rye bread) I like that you have the touch screen entertainment options. Passes time on plane, and I get to watch a movie I haven't watched. Great feature."
Cons: "This one might be on the airport, but my ticket said you were at gate D34, and it ended up being on D36. There were many people confused, so I know I was t the only one. The person next to me was oversized, anyway to make the seats a bit bigger?"
Pros: "The crew was nice"
Cons: "Seating was so cramped and the plane smelt terrible"
Pros: "good take off, land off"
Cons: "charge for checked baggage"
Cons: "First you changed my 830pm departure to a 2pm departure then you had me sitting in the airport for six hours with a flight delay. ....no explanations were given for the time change or the delays. Shitty flights shitty service. If I had more options I would never fly air Canada but I'm unfortunately stuck with you."
Pros: "The desk workers at the check in were great to me in Tokyo. My original flight was delayed so there was possibility I might miss my connection. The desk worker went that extra mile to change my flight to an earlier one. Everything was completed barely in time, but she also escorted me through all the way to board the flight so they would not close the doors on me. She was awesome!"
Pros: "Direct flight most helpful."
Pros: "Loaded quickly,"
Pros: "The flight was comfortable for a long flight. The crew was very friendly and attentive. The food was good considering the air fare. The entertainment was great compared to other airlines that flight alternative routes to the same location. Compared to my other experiences with international flights this is one of the best ones overall."
Pros: "Overall outrageous fees as per usual"
Pros: "Selection of movies available for short flight"
Cons: "There were issues with the aircraft which caused an hour delay for the flight. Upon arrival (unrelated to the aircraft) there was another delay from the airport not being able to allocate an available platform to exit the aircraft."
Pros: "Boarding and loading of the plane was fine until the generator didn't want to start."
Cons: "generator broken, waited/delayed IN plane 1.5hr+, no snacks or gift certificate given. Entertainment system kept restarting as a result."
Pros: "The information screen did not work... Air Canada booth at Winnipeg staff excellent.. Calgary terrible"
Pros: "Kayak's reasonably priced tickets"
Cons: "No in-flight entertainments in the equipment (plane)"
Pros: "All aspects of the actual flight were good. The flight attendants were pleasant and professional and the food choices were good."
Cons: "The flight we had booked was cancelled. Were were rebooked on a different flight - the time was good as it got us home when we were supposed to arrive. The changed flight involved an additional transfer, which was stressful because of tight timeline."
Pros: "The crew was friendly and accommodating."
Cons: "this was the first leg to Phx. Offering a seat sale, then cancelling the flight, and arbitrarily rerouting us on a milk run! After calls to AC was able to make more acceptable arrangements, with their code share United. Then United did cancelled our flight the night before and rerouted us. Bottom line, we choose AC because of the seat sale and overall time of our travel. I will likely avoid using AC in the future even if I have to pay more!"
Airlines flying from Tulsa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tulsa
Masks required on board, masks provided on flights from Tulsa
Social distancing seating
Middle seats unavailable to book on flights from Tulsa
Testing for antibodies, testing for symptoms for flights from Tulsa
Waiving of change fees. Search flexible flights from Tulsa