Find cheap flights from Vancouver Airport to Dallas/Fort Worth Airport

Cons: "N/a"

Pros: "AK Airlines is a great airline. From timeliness, to service & quality of their planes, it was a great experience for me."

Pros: "Nice plane. Good crew."

Pros: "Comfortable seats"
Cons: "Delayed, may of been beyond the pilots control. Scrambled seating arrangements."

Pros: "The USB charging is awesome!"
Cons: "Lack of space"

Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."

Pros: "Even though there was no TV screen in the headrest, we were all provided with IPads to view. The controls on the IPad were quicker than the in headset TV's. The seats were comfortable and we all received a flight packet that included a toothbrush, eye shades, ear plugs and a pair of socks for our comfort! Blankets and pillows were in our seats when we arrived."
Cons: "I missed being able to see our flight path. On a long flight it's difficult to keep track of where we are and now much longer we will be in the air without the flight tracker. My baggage was misplaced, so I was delayed by needing to fill out forms for lost luggage. Thankfully, it was located before I reached my connecting flight."

Pros: "Everything went great with airline, tsa is another story"

Pros: "I liked nothing"
Cons: "I didn’t like everything"

Pros: "On time, clean, friendly crew"
Cons: "Mini cup of Diet Coke"

Pros: "The flight attendant was friendly."

Cons: "Perfect"

Pros: "on time"
Cons: "cramped seating"

Pros: "A huge shout out to Dominic from Marysville,Wa. Thank you for all your help this morning. The flight was very relaxing and much needed after a hectic morning. Thank YOU!!"

Pros: "Good.price for a direct flight. Plane landed on time"
Cons: "Seats were so tight. Deli box has gone down in quality."

Pros: "The 737 is preferable to small A/C."

Pros: "Everything"
Cons: "N/A"

Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."

Pros: "I found that the 3 airports we were traveling through were consistently great! If you have happy employees someone is doing something right!!"

Pros: "not much"
Cons: "the crew was crabby. the plane was old. there was no adjustable wings on headrest sat in row 7 but was not part of the 6-10 row premium seats food sucked not impressed"

Cons: "It's too cool to sleep."

Pros: "This was first Alaska airlines trip and I want to do more! I showed up at the Seattle airport and tried to use one of the many conveniently placed kiosks. I couldn't find my trip, BECAUSE I HAD BOOKED FOR THE WRONG DAY!. This could have been very stressful but an attendant near the (short) line asked me if needed help and immediately redirected me to the VIP line. There, I found another very short line, and smiling, enthusiastic staff. The young woman who helped me got my info, and walked away to get the problem solved with a supervisor. She returned a short time later, my boarding pass in hand, upgraded me to Premium seating and TSA pre check -- without me even asking! On the plane, I mostly slept, but when I woke up I found the attendant had left me my boxes snack which was a mix of nuts and dried fruit in a fancy package. The seats seemed more comfortable than they were in recent trips on United and Southwest. There were plugs everywhere for phone and device charging. There was free wifi(!!). And there were devices available for borrowing. There was even a website for free movie streaming. In a time when most other airlines have sour faced (need to retire!) attendants (Southwest an exception), and EVERYTHING is a la Carte pricing, it is so nice to fly with a company that tries to make passengers happy and comfortable. What a switch!! You"
Cons: "The only negative was when the lights were abruptly turned on around 4:45 am."

Cons: "We took off late and everyone on board who had a connecting flight missed it."

Pros: "USB charger at the seat was very convenient. There were free in flight movies, but you need to install the GoGo Entertainment app before you leave. Spacious overhead bins"
Cons: "No problems were encountered."

Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"

Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"

Pros: "Pleasant, happy, and gracious flight attendants. Informative geography highlights from the flight deck."

Pros: "very friendly"

Pros: "Everything on time, great customer service and good service."
Cons: "Can't think of a thing."

Pros: "arrived earlier"

Pros: "Short flight"

Cons: "Gum in seat pocket."

Pros: "Clean, newer airplane with nice layout and pleasant interior. This was a red-eye flight, and the crew was considerate with the announcements and use of lighting, minimizing disturbances to the passengers. I have been on similar flights on other airlines, where the pilot felt the need to update the flight status every hour."
Cons: "Full flight, so there was little wiggle room."

Pros: "the flight was so short that nothing mattered but it was still a good flight."

Pros: "Everything best airlines I've ever flown."

Pros: "Crew was very pleasant and helpful throughout the flight!"
Cons: "Seats were roomy but did not feel as if they reclined far enough."

Pros: "It's short flight it's ok. Not applicable on entertainment and food"

Pros: "Great food selection, service was excellent, power outlets in the seat back is awesome!"

Pros: "i loved the fact that they had TSAPre-Check and priority boarding for Active Duty Military Members.. flight and food was mediocre."
Cons: "The attendants were horrible. I asked one for a simple pencil to write something down and the lady gave me a dirty look. and when they were giving out drinks i asked for another glass over orange juice and she looked at me like i was asking for her internal organs. Not looking forward to my flight back to Seattle next weekend."

Pros: "Interiors & the friendly staff."

Pros: "Very comfortable flight. Stress free. Courteous and friendly crew. Bags in 20 as promised."

Pros: "Boarding was good"
Cons: "Nothing"

Cons: "I don't particularly care for the cookies they hand out."

Pros: "Everything was right on schedule"
Cons: "Can't think of anything"

Pros: "Too cold!"

Pros: "Staff was courteous, arrived on schedule."
Cons: "Pilot almost mumbled when on loud speaker making him hard to understand. Flight did not leave on time, even though we arrived in time."

Pros: "The seats are comfortable"
Cons: "I have never been asked to leave a plane. They made some outrageous claims with no real reason. Saying I smelled like acohol so that was reason enough to remove me from the plane. I was happy smiling and talking with other people in the row about families. I gave no reason for them to remove me from the flight. Not one time during boarding or waiting at the gate was I talked to about behavior or anything that might be reasons for removal off the plane. Crappy customer services I don't think they handled this very well at all."

Pros: "Boarding from the rear is a good idea. Much faster and easier."
Cons: "Barely a snack served. I guess that's normal for flying now, but it would be nice to get something more substantial. Would be nice to have more room in the seats."

Pros: "Loved the spacing on the flight, flight attendants were nice and friendly, the captain talked frequently making us aware of areas we were flying over. Wi-Fi was available. The airport was very nice and pretty"
Cons: "We had to walk outside to the plain and it was raining I imagine it would not have been too bad had it not been for the rain."

Pros: "The delta checkin desk were exceptional."
Cons: "N/a"

Cons: "Got delayed"

Cons: "Great crew!"

Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."

Cons: "You shouldn't schedule a flight for a plane that is due to have scheduled maintenance. It's not like this should come as a surprise to you. Also, there was at least one over-served passenger on board who became loud and obnoxious, shouting obscenities."

Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."

Pros: "Great Service and flight was without problems or delays. Arrived on time ."

Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."

Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."

Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"

Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"

Pros: "Early arrival. On time departure. Good selection of movies"

Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Cons: "Delay was over an hour"

Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."

Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"

Pros: "Excellent"

Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."

Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."

Pros: "20 minutes ahead of schedule"

Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"

Pros: "Everything was great"

Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Cons: "Customer service"

Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."

Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Pros: "On time with no drama"

Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."

Cons: "Turbulence"

Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"

Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"

Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Pros: "the flight was on time and the staff very helpful"

Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Cons: "Late"

Pros: "Very courteous staff. Legeoom not too bad."
Cons: "Delay."

Pros: "Service in the flight !!"

Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."

Pros: "Delta provided a superior experience!"

Pros: "Easy loading and unloading the plane. Friendly staff"

Pros: "Nothing at all"

Pros: "People are good"
Cons: "Flight delays!"

Pros: "Very informative staff"
Cons: "Was late"

Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"

Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."

Pros: "On time, boarding very fast and crew very friendly"
Cons: "My son's seat was filthy with red stains of some liquid on the tray and window"

Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"

Cons: "The food could have been a a bit better."

Pros: "The crew was good"
Cons: "The seats"

Pros: "Comfortable economy seats. Excellent experienced staff."
Cons: "Food was so so. Entertainment system is old and a bit slow."

Pros: "Fast onboarding, quick flight, travel agent went above and beyond fixing my ticket"
Cons: "My ticket had to be reissued and I was the last one to board the plane."

Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."

Pros: "Good service"

Cons: "Couldn't check-in online. Website said to go to airport and talk to staff - should have said: "invalid passport, get new one!" That would have been so much more helpful. Substandard food, especially 'breakfast'"

Pros: "Crew"
Cons: "Seating. Meal. Entertainment. Did not compare well to Air Canada."

Cons: "Leg room/space BA offers is calculated for short and small body frame passengers and it is on not acceptable. It feels like cattle Wagon. BA should show consideration for real passengers not some sort of statistical average. I am 6'4" and sitting in your plane's cabin inflicts hours of body pain. The space given is sufficient for children and teenagers. Also sitting in the hot cabin for extended amount of time is extremely uncomfortable. Why there is no cooling and proper air ventilation right from the beginning?"

Pros: "On time, friendly staff"
Cons: "No entertainment in board and the AC dripped on me."

Cons: "Space for legs"

Pros: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Cons: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"

Pros: "Flying on the 380 very smooth"
Cons: "Gate was not available at arrival"

Pros: "The entertainment and the service"
Cons: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"

Pros: "Impressive airplane at first sight when boarding."
Cons: "Blankets were a little bit dirty. Screen was very small compared to other air crafts. Food was... British. So it was OK. Crew could have been better."

Cons: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."

Pros: "Hard to find anything positive."
Cons: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."

Cons: "Landing was rough. Very rough."

Cons: "The flight from AMA to Dfw was cancelled . I was told in March , yet no one told us . We had to book that trip ourselves & pay for it out of pocket , even though it was supposed to be part of this flight . We called the airline trying to rebook that flight & was told they couldn't till the next day , yet we could go online & book it ourselves . Pretty poor way to run a business . If we hadn't gone online to check in the night before , we wouldn't have known about the cancellation till we showed up at the airport . Very disappointed with your service"

Pros: "Good food Seats were reasonably comfortable Boarding process went ok"
Cons: "Ticket sold as BA, but was shifted to AA (I'm assuming this was due to overbooking) Old aircraft - no power on seats, old TV displays, limited movie selection."

Pros: "I liked the selection of movies."
Cons: "My seat would not recline back, it was broken and I had to sit up during the entire 8 hour flight from London to Dallas. I could not recline back at all in the seat, very uncomfortable."

Cons: "Flight canceled with zero assistance to passengers"

Pros: "When the flight was delayed and I missed my connection, the crew had a new ticket for me by the time we landed."

Pros: "The seats were too cramped leg wise is why the lower rating"

Pros: "Ticket price"
Cons: "I won't be using either British Airways or K yak again due to their Bait and Switch misrepresentation. They moved my reservation to Air fare. c.. I specifically chose a British Airways flight due to good previous experiences, and I paid more for the ticket. After completing the purchase I then find out that they are putting me on American Airlines rather that BA. This was unacceptable to me, due to AA poor reputation. They wanted $950 to cancel the flight. An expensive lesson. Shop elseware!"

Pros: "Short jump to Dallas"
Cons: "Didn't even offer or apologize for no drink service. Prefer Southwest-excellent customer service. Airport check in was terrible. Was placed in 3 different lines before the computer checked us through. Worst I have EVER experienced."

Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."

Pros: "direct route to madrid"
Cons: "low quality entertaining system low quality meals"

Pros: "The staff are good, and that is probably the only good part. This trip is operated by American Arilines"
Cons: "The airplain is too old. It is time to upgrade. Each seat should has its own TV. There should be a charger too on this long flight."

Pros: "Everything about the trip was marvelous. Friendly employees, good seating, terrific food,and lots of great movies. From booking to ticket retrieval to transportation to arrival all was done wonderfullyrics and with no problem. Thank you for a trip well done!"
Cons: "Not a thing..."

Cons: "if flight was on time weather would not have been a factor. They would not pay for hotel room. Flight was delayed due to AA issues."

Pros: "Travelling buisnes means a lot to me."

Pros: "Location in the aircraft"

Cons: "Our reserved seats were not available"

Pros: "Fast boarding"
Cons: "Not enough newer movies for a 10+ hour flight. I am not a movie-buff but only managed to find 3 movies I had not seen before. Monitor for video was hazy and hard to see the movies with the overhead lights on the whole flight. Flight attendants for my area (business class upstairs) did not seem to want to be there, did the bare minimum, felt like the attendants you usually get on any airlines US domestic flights. Yes, daytime flight, but did the lights have to be on the whole flight? Had 6-8 kids in 10-15 year range that were running around the whole flight, maybe if the lights had been at least dimmed they could have settled down so the other travelers who would have liked to sleep could... Food servings were smaller than usual, but since it was also unusually uninspired and tasteless I guess that was ok. Plane was dirty (visibly so on, f.ex. the sides of seats, traytable, and bathroom) and it was not just from the ongoing journey but from previous flights."

Pros: "nice flight, on time. No food expected."

Pros: "Crew was nice"
Cons: "Ir was an American Airlines plane, had really small and olf screens that didn't work."

Pros: "Quick boarding"
Cons: "Cramped"

Pros: "The food was solid, legroom was spacious even in economy. Chairs lean back pretty far. The staff was courteous and came by several times with water and juice before the end of the flight (and we had scones with clotted cream... win)."

Pros: "On Time"

Pros: "The plane took off and landed on time Good with giving water with regularity."
Cons: "The Plane was so cold I needed to wear a sweater, scarf, down jacket and a blanket, compared to only having to wear a button up long sleeve shirt for the flight to germany. When i would get up to go to the bathroom I could see a large portion of the passengers wearing winter coats, hats, scarves, and hoods to keep warm. The temperature was never addressed during the flight. The flight crew with one exception could not have been in a worse mood. For example whenever they needed to tell people what the choices for drinks are they gave a big sigh and rolled their eyes. it seemed as if they had been working for 36 hours without a break and they had to smell trash the whole time. I am very unhappy with the way american airlines handled the british airways scheduled flight and i will make sure to not book with them again."

Cons: "asking one of the flight crew to give me a snack for my child was initially reused with the excuse that she didn't have any. Came back after few moments with an angry approach and the snacks showed up all the sudden when asking another flight attendant"

Pros: "Departed on time"

Pros: "The flight attendants were generous and helpful. I like that there was lots of water served, and lots of extra snacks and more water at the back of the plane for those who needed it."
Cons: "The light controlled by the switch at my chair illuminated the seat of my neighbor, due to a mis-alignment that the stewardess was unable to correct. The light switch of my neighbor also illuminated her seat, which meant that she had two lights to read by, even though she wanted to sleep, and I had no lights to read by, even though I had a lot of important work I was hoping to get done on the flight. The stewardess suggested that I switch from the aisle to the center seat (occupied by my neighbor's husband), but I did not want to switch seats like that because the seating was 5-across in the center and I didn't want to have to climb over two people unrelated to me every time I needed to use the bathroom. There was a sparse selection of movies, but it included a few I hadn't already seen, which helped the time pass - much better than my flight from ORD to CDG where the plane didn't even have personal entertainment systems and the common system only played TV shows."

Cons: "The flight was delayed due to equipment malfunction almost missed my connection in Dallas onward to Frankfurt"

Pros: "Accommodated me when I was just off the check in time. Provided me with special meals that I had ordered inflight. Flight crew was very courteous. Enjoyed the new movies."
Cons: "Couldn't charge my laptop on a long flight. The tray table was a bit forward and did not have the cup holding circle. Got a bit hungry and had to bring out my own sandwiches that I had luckily packed, saw others snacking too; an extra snack would be nice, although, they did serve an ice cream which did not seem to be enough on a long day flight. Was an AA flight instead of a BA flight as shown in the itinerary."

Pros: "In flight personel."
Cons: "Machine was defect in Dallas. Ground crew must know how long it takes to get new plane. But official delay kept increasing every half hour."

Pros: "The crew was very friendly and helpful"
Cons: "The food was awful and the entertainment system was old and working only intermittently."

Pros: "All overhead bins taken by people several rows behind our seats leaving no place to put small carry on bag but ulnder the seat. This left no leg room and was very uncomfortable."

Pros: "on time and efficient"
Cons: "breakfast food was not very good as poorly nutritious"

Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."

Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."

Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."

Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."

Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."

Pros: "Clean plane"
Cons: "No food"

Pros: "Video entertainment not working for my whole row."

Cons: "Very cold airplane"

Cons: "3 hour delay and much confusion. In and out of aircraft."

Pros: "Old plane had bigger seats"
Cons: "Flight attendants were ok, plane was super old and made weird noises"

Pros: "The staff was nice and friendly"

Cons: "Almost did not make it on the dieses flight because totally crowded at security check point."

Cons: "Delay seats."

Pros: "Got to watch movies"
Cons: "Need more leg room"

Pros: "- Got to the destination early."
Cons: "- time it took to get off the plane. - time it took for baggage to come out. - being forced to check in my carry on bag that had fragile items."

Pros: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "Departure gate was clean"
Cons: "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"

Pros: "More options for food like rice chicken or rice beef"
Cons: "Pls have decent meal plans and the seats were very uncomfortable American Airlines need improvement in all areas"

Pros: "Nothing"
Cons: "Waiting on a hot plane for 2 hours"

Pros: "crew"
Cons: "served warm orange juice and did not have ice available on jax to Dallas flight. Ran out of coffee on return flight Dallas to OKC."

Cons: "Cero entretaintment"

Cons: "delayed on the plane"

Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."

Cons: "The plane never cooled off for the entire flight"

Pros: "All good"
Cons: "No entertainment without paying"

Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."

Pros: "Other members of the crew were very helpful."
Cons: "I sat in an aisle seat and one of the crew, old man with a lot of facial hair, must of hit my arm going and coming 15-20 times during the flight. Not one apology. NOT One!!!"

Cons: "The aircraft was extremely too hot"

Cons: "Multicity trip was cancelled because I was not able to take the first plane."

Pros: "Like the 777-200. Not bad seating for coach."
Cons: "Delay and boarding in Germany we had to ride a bus out to the plane"

Pros: "Smooth and quick"

Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"

Pros: "The service from flight attendants very goood. Even the chicken dinner was as good as many restaurants serve with tastey sauce and cooked just right with nice tossed salad and even apple pie desert. We got served free beverage 3 times on 9 hour flight from Paris to Dallas. The entertainment options were amazing: So many new movies or video games or e-reader were added plus with individual screen in front of each seat! They will be my first choice. New seats also had extra padding and were more comfortable! Wow1"
Cons: "A little more leg room would be nice."

Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."

Pros: "Not much! The flight was smooth and without event."
Cons: "Originally, I was scheduled to take a JAL flight from NRT to DFW, but for some reason, American Airlines switched the service to their own aircraft and crew. If I would have known that beforehand, I would not have purchased my ticket through AA.com. During my original online booking, the screen said JAL service from NRT to DFW. Just about everything was bad about my American Airlines flight. I travel to and from America several times a year from Asia. Each time I travel, I swear I will never fly an American based airline for the trans-Pacific portion of my flight. My latest experience with American Airlines only reinforces that resolution. The in-cabin crew is (and I'm being nice) pathetic! They are veteran flight attendants and they look and act like they could care less about the customers on the flight. Frankly, I'm just downright disgusted with the service and personalities of the American crew's attitude. They act like they are old and tired, uninterested in quality service, and that we (the passengers) are an imposition upon their life. For example, mid-flight, I walk to the back of the airplane for something to drink, instead of assisting me they point to a "station" at the Emergency Exit door stocked with random drinks and snacks. While they are chit-chatting, looking at their smartphones and reading newspapers, books, and Kindle-type devices. That has never happened on an Asian-based airline flight. Another example, in-flight food service, the cabin crew members are waking people up to serve food and, instead of being gentle and cordial, they are rude and impatient. My 2 row mates were both Asian, and because of being awakened and the ambient noise in the aircraft, they could not hear what the flight attendant was asking. So, with a tone of impatience and disrespect, the flight attendant virtually shouted at them their choices for the meal. Whatever happened to the "customer is always right" or the "customer is king"? My renewed resolution: I will no longer fly American-based (because Delta is even worse) airlines to and from Asia. If needed, I will pay the higher fees and fares to fly anyone of a number of Asian-based carriers. It is worth it for the 24 hours it takes me to cross the Pacific. I am sick and tired of the begrudged and entitled attitude of the archaic cabin crews of American-based airlines."

Pros: "Nothing"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"

Cons: "Holding pattern over Dallas for 45 minutes."

Pros: "I flew Tokyo to Vegas and the entertainment was great."
Cons: "They cancelled my flight vis lax and put me on a flight vis Dallas. That added about 7 hours to my journey. Then they sit on the tarmac for 50 minutes doing nothing on both of the two flights."

Pros: "Ease of check in"

Pros: "The flight was right on time. Also, in first class it seemed to me we had more legroom than on similar Delta flights."

Cons: "Delays, attitudes, and fees"

Cons: "PAID FOR SEAT WITH EXTRA LEG ROOM AND GOT NONE! DON'T PICK FIRST ROW"

Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"

Pros: "Flight attendants were awesome, aircraft was clean and seats were great."

Pros: "Better than united. Customer service is awesome"

Cons: "Took off 30 mins late because of work form not being signed off???"

Pros: "YVR is a great airport- lots of food and bathrooms and the gates are spacious."

Cons: "Kept me waiting till 930PM and cancelled the 2nd flight as well. Ruined my entire trip as I was flying in from abroad to attend a wedding. No indication of refund. I had to rent a car and drive to Tulsa in the middle of the night to attend the functions. The on site staff could not provide any relevant information and kept telling us to go online or call 800 number. Very disappointing and loss of my had earned money. How can I get a refund?"

Pros: "Most attendants were excellent. Kind and polite. Flights on time and arrivals were early."

Pros: "I got where I was going and it was cheap. Flight was fine. Attendants where all friendly."
Cons: "Rescheduled to increase my layover in Toronto by a few hours. Layover was long enough that I had to get baggage from carousal and couldn't pass back through security until 4h before my flight. This broke up night even more and the outside of Pearson airport security is not the nicest place to wile away hours."

Pros: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Cons: "Baggage pick-up facilities at Newark Airport"

Pros: "I liked the fact that they provided beverages and food."
Cons: "I hated how there was NO entertainment. Honestly on a 12 + hour flight this was a bit ridiculous. No tv, or movies... no screen on the seat at all. Not even a big one for everyone to enjoy! It was horrible... The seats were so cramped and the staff seemed a bit unprofessional and sloppy looking. The food was pretty bad as well. I've had my fair share amount of flights and honestly this was probably the worse one i've gone on with the amount of hours it took to get to our destination. I wouldn't have mind too much if there was no entertainment on a 2 or 3 hour flight..."

Pros: "I liked how they provided beverages"
Cons: "the seats were too close together, the staff seemed a bit unprofessional, and the big one for me was having to buy ear phones to be able to watch a movie... seriously?"

Pros: "Food, service, seat (Business class), aircraft"
Cons: "No internet connection"

Pros: "lay-flat bed for red-eye flight to Toronto"

Cons: "My seat assignment was changed without my knowledge. There was a charge for my one suitcase. Most other airlines do not charge for a suitcase unless it is more then one."

Pros: "Needs wifi"

Pros: "This time around around the crew was fantastic!"
Cons: "There used to be meals on longer flights. Now, not even a bag of peanuts."

Cons: "This flight was delayed by 45 minutes which made me miss my connecting flight. I asked the flight attendants if they could help me get to the front of the plane to see if I could catch my connecting flight and they wouldn't help me. Due to this I had to wait over 4 and a half hours at the airport wheee another 350 people were waiting for accommodations. I was in the airport until 4:30 in the morning because there weren't enough air cansas representatives. In addition, they were working really slowly because they kept getting up to chat with eachother."

Cons: "I have taken 6 flights with your company in the last two weeks. Each has had a minimum of 45 min delay. Your seats are very small. Your planes seem dated and have no entertainment system on board, oh unless I want to pay another $10 bucks for an Ipad.. Food , what food. You did not have half of the items on your own menu.. and when I bought some cheese and crackers, I had to remind the lady that cashews were in the picture too. You have a mediocre airline, nothing to brag about here."

Pros: "Flight attendant was great"
Cons: "Overbooked flight. Only able to board because someone missed flight. Delayed flight by over 30 minutes."

Pros: "N/A"
Cons: "Incredibly disorganized"

Pros: "Buying wine was a good idea. It's a good cure for frustrations."
Cons: "I had trouble checking in online AND printing boarding pass at kiosk. Plane left 45 minutes late. Boarding was chaotic. Headphones did not work with entertainment system. Drink order was incorrect... I just had to pretend I was on crappy public transport for two hours for a one hour journey. I laughed out loud when they announced on flight that Air Canada was voted best North American airline. Riiiiight."

Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"

Cons: "1. Too cold 2. Patron behind me was tall and his knees repeatedly pushed into my back through a paper thin seat back 3. Waited 45 minutes on tarmac AFTER landing to deplane"

Pros: "Late departure due to an incompetent airport crew (the guys who fuel the plane) . The pilot keep us well informed about the delay. Since we left Vancouver late, we arrived late and had to sit on the runway for 30 minutes until we could get a gate at LAX. Again the pilot keep us informed and apologized for the inconvenience, The staff was very friendly."

Pros: "on-board service"
Cons: "Late departures (about 30 minutes each way) with corresponding late arrivals. On the flight LAX to Vancouver due to late arrival of the plane, on the return flight supposedly because of a delay in loading luggage (the flight was fully boarded for 30+minutes before loading was completed). The late arrival in Los Angeles led to further delay as there was no available gate to accept us so we disembarked 50+minutes after the scheduled time."

Pros: "It was amazing and super easy. I cant wait to go back."
Cons: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"

Cons: "flight was delayed for 5 hours with 0 communication from staff. customers were only given a $10 coupon and then encouraged to buy another flight with only 10% off..."

Pros: "Flignt from Honolulu to Vancouver delayed. Return flight also delayed."

Pros: "Smooth"
Cons: "Pay for food"

Cons: "Flight cancelled until the next day and then delayed again without sufficient notice . Air canada hasn't offered us anything worth making up missing a day out of our vacation"

Cons: "Took us 13 hours total to get from Vancouver to Toronto"

Pros: "Love the individual entertainment & the friendly staff team"

Pros: "An incident the day of our flight left us with a pet with nowhere to go but come with us. Usually you need to give a fair bit of notice to bring a pet into the cabin but the staff couldn't have been more helpful in getting all of us to our destination. They turned an incredibly stressful day into an easy and relaxing one."

Pros: "Are they ever friendly? Concerned about their customers? It's unreal how indifferent they are to your time and comfort!"

Pros: "They arrived on time. Not much else."
Cons: "Over 4 hour flight. No food (not even pretzels). A few old movies. Flight delay with no communication. I only noticed when I was checking in at the kiosk and noticed that my one hour layover was now a 5 minute layover. Rebooked. When I arrived at destination, no notice that next flight was delayed, even though it was over 3 hours late. Thought I only had 1 hour to go through US immigrations and customs. Ran to the other end of the airport to be on time. Aircraft wasn't even at airport and flight was over 3 hours late. They couldn't have posted that so we didn't have to run across the airport? Changed gates, but no announcement. One other flyer was looking at the board and called out to the group waiting that there was a gate change. Left Vancouver at 8:00 am, arrived in Boston at 1:30 am. Won't fly with Air Canada again."

Cons: "Horrible to fly Air Canada"

Pros: "Enough empty seats that I could lay out to sleep. The price was very reasonable."
Cons: "Hard to believe in 2017 an airline can offer a 9-10 hour flight without any in-flight entertainment system."

Pros: "A wider seat due to equipment change."
Cons: "No blankets offered on a red eye flight."

Cons: "We ran to the gate to make our connection and reached the gate on time while the flight was still boarding. They offloaded our luggage assuming we will be late!!!!"

Pros: "Staff was great."
Cons: "I avoid rouge at all costs and recommend others to avoid it too. I hate the lack of screens and zero complimentary food. A pretzel would impress me but I relate air canada rouge to delta or united and always have weak experiences compared to other aircrafts."

Pros: "Absolutely nothing."
Cons: "No flight attendant came during the entire course of the flight, even after I had pressed the button for one. One flight attendant was extremely hostile. Horrible experiencing flying to Vancouver from Vegas."

Cons: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"

Pros: "Friendly staff n helpful. Good seats, movies available"
Cons: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."

Pros: "Movies"
Cons: "Poor snack options"

Pros: "Got seats beside washroom so they don't recline. Makes it a tiresome journey. Fast check in, great pilot"

Cons: "Flight was delayed by roughly 2 hours allegedly due to construction at the Toronto Pearson airport. I recognize that this was possibly not Air Canada's fault but the delay was still unforeseen."

Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Pros: "Nothing"
Cons: "I was sat next to a dementia patient who were urinating on himself and the seat all over. I endured the smell for 10 hrs. The crew gave me a mask for it. No accommodations. I did not eat or drink obviously. He had been given special accommodation or sat with a caretaker"

Pros: "Wasn't too late. Plane seemed clean."
Cons: "Seated beside a young child with behavioral problems. Father mostly slept. Child stood on seat and jumped up and down, crawled under seats, threw ipad on my foot repeatedly, spilled his drink all over himself and his seat, screamed whenever his seat belt had to go on or his table top couldn't be down. At one point, the dad lost his temper, swore at the child, and covered him with a blanket in a big screaming match before doing up his seat belt--I was afraid he had smothered him but it had the effect of calming him down. No attendant even tried to intervene apart from asking "can I see your kid's boarding pass?" People should have to disclose when they are travelling with a child with severe behavioural problems and attendants should rescue anyone forced to sit beside one or at least make the parent care for the child. Also, a minimum of crackers or pretzels would be nice with drink on 5-hour flight. The entertainment system wasn't operating correctly and kept having to be reset by crew or reset itself. And, after first class etc. board, why don't they board the people at the back of the plane first, not the ones at the front? It took forever because people in front zones hadn't settled into their seats before people from the back zones tried to board."

Cons: "Seats were uncomfortable, too hard not enough recline. Not enough food considering we paid alot"

Pros: "Generally the flight was just fine."
Cons: "Nothing stood out as being a problem."

Pros: "Loved the plane."
Cons: "I tried to get business class it was full. In general, I don't spend for business class because AC BC is so poor (horrible food, iffy seats, broken entertainment systems). But this plane was different, unfortunately I couldn't get on."

Pros: "Attentive crew - offering beverages repeatedly (which didn't happen at all on my flight Toronto to Vancouver two weeks earlier)"
Cons: "Crammed seating - felt much tighter than would I am used to from other international airlines."

Pros: "Getting me from point A to point B in one piece is most important, so top marks there."
Cons: "- was told to switch gates twice for the same flight (while lugging my stuff along with me) - both flights were late - flight tracker didn't work from LAX to Vancouver - just a note: on flight from Vancouver to LAX, passenger behind us was talking 5X louder then literally anyone else on the plane. I bought headphones just to drown out his life story."

Cons: "Flight was late so I missed my connection. Then my luggage was delayed by five hours behind me. Generally poor service."

Cons: "Had to pay for seat assignments when reservation made or no seat reservations. Not true on all airlines. Delta let us pick seats for free when the reservation was made. Husband had wanted a window seat and ended up with a middle seat. No free snacks just drinks"

Pros: "I would have to say Air Canada offered the "best" service, flight, crew and environment I have ever experienced in Business Class."
Cons: "Food could be improved"