C$ 753 Find Cheap Flights from Vancouver to Hainan

Our luggage broke and what we get back was only 26$ plus the transit in hongkong was terrible and the airline itself the screen wasn’t working but there was a proper seat space and the crew was nice and professional

speedy loading helpful staff. and clean. food is not that great

Departure date of the ticket was ONE WEEK LATER than I purchased it for. Total failure on trying to get it reissued for the date I was to fly on. Will NOT use Kayak next time due to this screw up on Kayak's part..

On-time takeoff and arrival Cabin crew very helpful, especially the crew manager (I think) (young gentleman with glass)

I cannot check in online , and not able to select my seat

Watch for "bait and switch" - cheap prices, but not obvious at all at point of purchase that there will be an undisclosed charge for baggage - and less obvious that you will have to purchase baggage at an eye-watering level. Better still, if you go this airline, leave your gear behind and buy a complete wardrobe when you arrive in country and still be ahead. The staff were very pleasant, both at counter staff level - they were clearly unnerved by having to charge - and on board.

No entertainment service which equates them with budget airlines. But their fare are regular airline fares. Aircraft are old and seats are worn.

The crews at check in counter are not professional, they are talking and playing around. Also no entertainment on the plane

2 failed landing attemps before going to Nagoya airport for refueling. After 3 hours of taxiing, we still needed 3 attemps before a succeeded landing (after the 5th attempt finally!). In total, 11 hours inside the plane instead of 4h30, and with only a crappy piece of bread to feed us. A shame.