Daily cleaning, installation of cabin HEPA filters on flights to Hainan
Visitors from Canada must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Hainan.
Health Declaration Form
Must be presented upon arrival
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
Most visitors from Canada will not be allowed to enter Hainan. Exemptions apply to:
-Diplomatic, service, courtesy, or C visas; -International travelers coming to China for necessary economic, trade, scientific or technological activities or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Read more about travel restrictions for Hainan
Visitors from Canada will need to quarantine for 14 days upon entering Hainan.
An average direct flight from Canada to Hainan takes 37h 54m, covering a distance of 11713 km. The most popular route is Vancouver - Sanya with an average flight time of 28h 15m.
The cheapest ticket to Hainan from Canada found in the last 72 hours was C$ 1,672. The most popular route is Vancouver Intl to Sanya Phoenix Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 1,728.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Flight seat"
Cons: "Food service"
Cons: "The flight was delayed for hours, ridiculous. Do better. No excuses."
Pros: "Not much, but the crew were friendly"
Cons: "The airline was late in take off for some unknown reason (nothing to do with weather). Flight too be late and we missed out connecting flight.They demanded we purchase a new ticket for the next leg of the flight. Furthermore, then they cancelled the rest of the return flight. Terrible Airline"
Cons: "on august 14，i got an email tell me my airline is china eastern airline. i have waited for chech -in in china eastern airline for 30minutes,the china eastern told me my airline is not china eastern .maybe hainan airline i walked to hainan airline ,it told me it is not their airline....."
Cons: "The hyphen in first name separated name into first and middle. We canceled flight because airline wanted to charge for correcting the name that their system won’t take."
Cons: "Was a decent and modest flight."
Pros: "New plane. And now online check-in is now available"
Cons: "Looks like they missed a snack in between."
Pros: "The crew was very frindly. Tha craft is very clean"
Cons: "Food for non-Chinese passengers"
Pros: "Crew was very friendly"
Cons: "Food was not great"
Cons: "No AC in aircraft during taxi boarding. We were taxi for 30 min. Extremely warm. Entertainment systems did not work. Flight attendants did not appear friendly or polite."
Pros: "people very nice"
Cons: "food can hv been better"
Cons: "Food, entertainment, not boarding in the middle of the tarmac, seat quality, no entertainment options."
Pros: "The crew and the food."
Cons: "On time"
Cons: "The time between arrival and departure for the connection flight was too short. Flight was missed. Will be making an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. The sichuan airlines help desk just ignored me when i approached them with the missed flight document (in chinese) .Terrible! I had to book a hotel and another flight out of my own pocket for the airlines mistake."
Pros: "The direct flight is great! Especially traveling with kids."
Cons: "The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that."
Cons: "I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer"
Pros: "Good cabin staff."
Cons: "A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path."
Cons: "Very friendly crew members."
Pros: "The flight was smooth and the service personnel was nice and professional."
Pros: "Good price and had entertainment and meals that were tasty."
Cons: "Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight."
Cons: "The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu"
Pros: "gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus."
Cons: "Cannot select seat prior to flight."
Pros: "Plane departed on time. There was food service and 2 beverage services."
Cons: "long wait to get to our destination gate."
Pros: "Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages."
Pros: "Crew is nice and always ready for helping."
Cons: "Food was terrible and not fresh"
Cons: "Delayed. Bad food. No entertainment."
Pros: "The crew were super. They were friendly, efficient, and well-dressed. Boarding was orderly. Food service too. The movies were mostly visual jokes and high drama which was perfect since it was a shared screen and not in everyone's language."
Cons: "The plane was a bit old and the seats too close together. But it was clean and tidy."
Cons: "It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel."
Cons: "My bags never arrived and haven't been found to date"
Cons: "The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point."
Cons: "Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time."
Pros: "The flight attendants were really nice and the food was surprisingly good!"
Cons: "The time frame. My flight was supposed to leave at 11:50pm. We left at almost 2am. In which case made me late to a layover I had in China which made me miss my last flight to Japan. BUT, luckily, a woman that worked for the airline in China was able to put me on an air China flight to japan, which again in very grateful for!!!!"
Pros: "Nothing. Absolutely nothing, it was completely horrible!!!"
Cons: "Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of."
Pros: "The flight attendants were awesome and the food was good."
Cons: "All was good"
Pros: "The flight attendants were very nice."
Cons: "The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs."
Pros: "Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional"
Pros: "Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?"
Cons: "No way to check in on line."
Pros: "Great air crew"
Cons: "Cramped seating. Poor cabin air flow"
Cons: "When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one."
Pros: "Flight over Himalayas was breath-taking!"
Cons: "Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay."
Pros: "Initial ticketing and boarding was easy. A bit of a fiasco in Lhasa."
Cons: "Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either."
Cons: "Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper."
Cons: "The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel."
Cons: "no vip room"
Pros: "timeliness of boarding polite and helpful crew"
Cons: "We had to get off to go through immigration"
Pros: "Crew was efficient and friendly. Boarding was quick and painless. They served lunch that was fairly good standard food. For a specialty Chinese airline the English was quite good and entertainment choices were varied enough with English (foreign) movies and shows. Subtitles were available as well. The aircraft itself was clean and comfortable."
Cons: "Entertainment was a little lacking due to it being a Chinese specialty flight but there were enough shows and movies in English it wasn't a huge issue. The shows/movies were maybe a little of the not popular sort but, again, they were entertaining."
Pros: "I thought service was outstanding and efficient .... like they passed out a box of food with water.....rverybody got one .... fast and efficient"
Pros: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Cons: "How about a sip of water atleast?"
Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."
Cons: "Gate not ready on arrival."
Cons: "Not enough leg room."
Cons: "Working on flight schedule to be more precise! Delayed!"
Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"
Cons: "Crowded planes."
Cons: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."
Cons: "4 different flight delays in chicago"
Pros: "Nice crew."
Cons: "Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed."
Pros: "Quick and easy flight, on and off the plane quickly."
Cons: "Small, cramped plane."
Pros: "Everything was great. On time, great room, pleasant staff!!!"
Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
Pros: "It was on time and the staff were excellent"
Cons: "Like everything"
Cons: "If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!"
Cons: "Cannot gauge if carry-on would fit into overhead No entertainment"
Cons: "The plane was very small and crammed"
Pros: "comfortable and on time"
Pros: "Fantastic service. Much obliged for everything"
Cons: "Horribly rude. She even cursed at another passenger."
Pros: "Toronto is a good place to Fly out. Much cheaper rates than small USA city like Rochester. Booked 1st class Tickets for about the same price coach. They have Customs to USA very well thought out."
Cons: "Very minor delay boarding, made up time in the air. Gate crew reassured that all connecting flights will be fine."
Pros: "I didn't like nothing"
Cons: "United needs to training your employees"
Pros: "Crews were great"
Cons: "Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight."
Pros: "Good flight"
Cons: "2 Delays"
Pros: "The service staff was very friendly when they told me they were out of every food item I wanted."
Cons: "Lack of variety in snacks, foods and purchases on the plane."
Pros: "Flight was cold and they did not have blankets"
Cons: "I don't fully understand why, but I was unable to get my boarding pass for my flight to Chicago from Toronto until I arrived in the Toronto airport. Toronto airport sequesters off international arrivals, so in an ideal world, I would have been able to go through security directly to into the U.S. terminal, bypassing Canada customs. However, the United desk that I needed to get my boarding pass from located just before security was unmanned. The very kind Air Canada attendant called for a representative multiple times, but after 45 minutes of waiting no one ever arrived to print my boarding pass for me. The Air Canada employee then gave up on any United staff showing up and suggested I try going through Canadian customs and checking in at the same departure desk travelers first entering the airport would go through and make sure to let them know how long I was waiting. The United employee I spoke with told me that I was impatient and should have continued waiting because now she didn't know what would happen with my checked bag and that I may well need to wait 2 hours more for that to get sorted out. I was rather surprised by her overly negative response and apparent threat. If I was irate or yelling that might have been warranted, but frankly, I was so tired from the international travel I didn't have the energy to fight with her. Regardless, I wish I had been more impatient, it was far easier to go through customs twice than I expected. I would have preferred to spend more time in the lounge inside the terminal than to stand by the United desk waiting for someone to arrive to print my boarding pass. At any rate, Canadian+US customs have it together; when I went through U.S. customs to get into the terminal they had the photo of my checked bag right there."
Pros: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"
Pros: "The crew on this flight were really nice and helpful."
Cons: "They delayed my flight, so now I get back home really late. Thanks, United."
Pros: "Crew was friendly, boarding was easy."
Cons: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."
Pros: "united over book. i got boarding pass but no seat number. United charge me $400. I want me money back."
Cons: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."
Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."
Cons: "Delayed departure"
Cons: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"
Pros: "Plane was on time"
Cons: "No food"
Pros: "Fantastic minus the fact this flight was canceled without any notification."
Cons: "I wasn't notified that my flight was cancelled until I tried to check in online a few hours before. Then I was booked on a terrible next day combination. I had to book with another carrier for $400. I missed out on time and money."
Cons: "3+ hour delay"
Pros: "Staff were helpful, the flight took off on time and the trip was smooth."
Cons: "No complaints on any front."
Pros: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Cons: "The distance between arriving gates and departure."
Pros: "Plenty of leg room in first class."
Cons: "Paid for upgrade to first class for smoother flight with more leg room. Flight attendant whose job is to server first class customers avoided me entire flight looking the other way whenever she was passing, making it impossible to ask for anything. I ended up asking different flight attendant for glass of water."
Pros: "The flight crew was friendly and professional."
Cons: "We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding"
Pros: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"
Pros: "Overall, the flight was OK. I would not write home and brag to my friends about it ..."
Cons: "There is good business between Toronto and Halifax; why must you use the smallest aircraft you can find? Use a larger aircraft and fly it fewer times per day."
Pros: "A very typical flight."
Cons: "No complaints."
Pros: "The flight was short"
Cons: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""
Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"
Pros: "The flight arrive on time. The airline did all they could to accommodate late passengers and even held back about 10 minutes because of the long lines at customs. Despite holding back they still manage to get us to our destination on time."
Cons: "The entertainment was lacking severely however since this was a Sunday morning 7 AM departure most everyone on the plane slept so it was not an issue."
Cons: "Be on time"
Pros: "Kind staff"
Cons: "Same meal three times in a row. Plane had to turn around 4 hours into the flight. I would like a refund."
Pros: "Food was good! Crew spoke great English."
Cons: "6 hour plane ride with no TVs/entertainment options were unclear, and no meal from PEK-HKT. Outdated entertainment system on 11hr flight from YVR-PEK. Beijing airport was an absolute maze, we got sent in 8 different directions from the moment we got off our plane!"
Pros: "Good crew, fast boarding, good overhead bin space"
Cons: "boarding by section to avoid rushing, crowd and people moving in/out of seats"
Cons: "Food was subpar. The entertainment devices did not work."
Pros: "The plane, the comfort the staff"
Cons: "The food selections weee limited for people who don’t eat seafood or pork."
Pros: "Good food, relatively comfortable for a 13 hour flight"
Cons: "The entertainment system was modern, but not that many good, English-language movie or TV options. I found it difficult to get wine and black tea (they served green) - both of which are essentials for a long-haul flight. Flight was a little late. The security lines for transfers at the Beijing airport is a complete mess, which was the most stressful part of the trip."
Pros: "The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth"
Cons: "Beijing airport and the Chinese customs system but of course that is not the fault of air China"
Pros: "Love the service from the air hostess"
Cons: "Seating is a little tight, limited movie selections"
Cons: "the food was so bad. no vegetarian options"
Pros: "New York to Beijing plane was new."
Cons: "Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks"
Cons: "No WiFi, no charging. Food was inedible."
Pros: "Budget airlines with all basic facilities"
Pros: "Service was great"
Pros: "Everything. I love Air China. Great service. Delicious Noodles."
Cons: "cancelled last minute, rescheduled for the next flight three days later"
Cons: "The personnel providing misleading informatiin such as: we don't have flight. Charging unrefundable $75 for the rights to be in a waiting list and promising, the surchRge is refundable . Cancelling flights at the lazt moment for lack of personnel"
Pros: "Boarding was okay.Flight was on time."
Cons: "The food was TERRIBLE not fit for humans.Crew was very unprofessional and rude."
Cons: "Air china needs to improved plane and food"
Pros: "I was injured so they accommodated me with a window seat."
Cons: "4 hours late. Bussed us to gate. Air china is hard to contact."
Pros: "Friendly staff"
Cons: "Airport in lounge was a waste of time, no wifi, terrible coffee, no showers."
Pros: "Entertainment and service was very good."
Cons: "3 hour delay and no information on updates/reason. Switched seats so people could sit together then small child behind me kicked my seat throughout most of the flight. It made for a terrible time and wasn’t stopped."
Pros: "No problems, no hassles, a smooth flight and an early arrival for a quick transfer to LA. The staff, the food, and the IFE was above average for this leg."
Cons: "No complaints."
Cons: "The food"
Cons: "Restriction of using Kindle or Phone in aircraft mode for the whole flight. There is no technical reason for this."
Pros: "In flight entertainment worked on the way back home. Mostly comfortable flight."
Cons: "The food wasn't so good and the worst part of flying air china is having to transfer in Beijing. The security lines are always horrid and people working there make it stressful...even more than America which is hard to do. The other issue is no internet."
Pros: "It was cheap and prettt fast"
Cons: "Flies on plane. Tv screens not working. Food not appetizing. "Out of wine"."
Pros: "Good efficient low cost airline but the food is very limited. Very respectful flight attendants."
Cons: "IMprove the quality of food in economy. Drink options limited."
Cons: "Food and Entertainment was worst. I travel 2nd time with Air China. This I feel like traveling with local Chinese service not like international service"
Pros: "Overall great flight for the value. The entertainment and food are decent. Leg room okay."
Cons: "Not super comfortable seats and once again food and entertainment just okay."
Cons: "we had a delay from Seoul to Beijing of over 5 hours causing us to miss our connecting flight to LAX our home destination. When we got to Beijing it was after 1:30 in the morning and we were given very poor directions to get on to our connecting flight which was not guaranteed until 9 pm that evening (19 hours later). Thankfully we were able to get on the stand by flight at noon but due to the rush of getting our standby tickets barely an hour before the flight we ended up losing our costly contact lenses at security checkpoint and when my wife called China Air representative to mail the lost items back to LAX when we could pick them up we got no help but have to find some courier service and we are still having trouble getting our items back."
Pros: "Air China got me on the earliest flight the next morning, which was a China Southern fight. It was awesome that they were willing to change the airline and cut their losses to keep me happy. They also put me up in a hotel overnight."
Cons: "My fight from JFK to Beijing was delayed so I messed the flight from Beijing to YNJ."
Pros: "Excellent service attentive staff / good selection of wine and food"
Cons: "Entertainment very limited for non Chinese"
Cons: "I had a coonecting flight to Panama City -- the flight was delayed 1 hour and 30 minutes out of Beijing. I missed the connection flight. It was my son's graduation and no one did anything to help until AFTER I missed the flight."
Cons: "No use of cellphone even after take off and landing."
Pros: "It's good to have 2 checked bag allowance"
Cons: "Food was not so good. Some of the flight attendant has attitude."
Cons: "Both flight to and from had at least one plane with no entertainment. They're 13 and 6hrs. They also don't let you use your phone. Even on airplane mode. Both to and from also got delayed. Which may or may not be up to the airline."
Cons: "Flight delays and poor service"
Pros: "Short ride over to Phoenix, very nice trip"
Cons: "Flight did not exist, missed connecting flight"
Pros: "Very relaxed service. You can get something to eat or drink whenever you want. Made a long trip enjoyable.."
Cons: "Was hoping for the crew from the flight from LA to Manila. They were the best. Helped make the flight seem shorter."
Pros: "Not being able to recline was terrible for long flight. Otherwise the flight was ok. Food and beverage was mediocre."
Cons: "The airport in Beizing is not good for smorker. No place for smoking area. It's my second time flighting at Beizing and I should have to have 1 hr delay from the departure as always."
Cons: "Delayed for more than 3 hours."
Pros: "Was pretty cheap. That's about it."
Cons: "Forgot preordered special meal requests. Not enough water served; was super dehydrated after the 10 hour flight."
Cons: "2 hour + delay on a Friday afternoon. 4 consecutive flights , all late. Best was 30 mins late, last two over 2 hours. Flight attendants stiff, no sense of having any kind of fun. They probably have to work all the extra hours this airline tags on to their shifts from being late, for free. Food is marginal at best. Cheap flight and you get what you pay for. I Have to agree with the guy next to me said, never will fly China airlines again."
Cons: "The flight was delayed a lot and the ground staff was not helpful."
Airlines flying to Hainan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Hainan
Masks required on board, masks provided on flights to Hainan
Social distancing seating
Middle seats unavailable to book on flights to Hainan
Testing for antibodies, testing for symptoms for flights to Hainan
Waiving of change fees. Search flexible flights to Hainan