Low season | January |
---|---|
High season | May |
Cheapest flight | C$ 169 |
The boarding was fine.the crew was efficient and helpful.
The boarding was fine.the crew was efficient and helpful.
The agent was able to get me to LA when i need it. However i need to ask why she charge me 25000 miles for one way to LA. I think she made a mistake. Spirit Airlines only you need 2500miles.
It was a good flight, crew members were friendly. The flight was smooth and overall a great experience.
First time flying Alaska airline and I was happy with service!
The flight was smooth, nothing too special. But what frustrated us about our experience with Alaska Airlines is that they were so rough with our luggage that they busted open the bag around our toddler's car seat. The car seat doesn't appear to be damaged, but we do have a part missing. I hope they either mail us the piece that fell off and out of the bag due to their mishandling, or make things right somehow. It's frustrating that they were so rough with our luggage.
The flight was amazingly smooth from take off to landing. The flight attendants at boarding were amazing. The flight attendants on the flight were amazing. This was my first time flying on Alaska Airlines and I am impressed!
I can't say yet as I'm still waiting for my luggage. I thought I had given my TSA # before my first flight but it wasn't on my boarding pass so my initial flying to my destination I wasn't able to utilize the device. I called Alaska Airlines and had it added to my profile. It still wasn't on my boarding pass so I had to go to an agent and have it added which took extra time as there was a line of people waiting to be helped.
the flight was late 45 minutes late to take off. once we landed it took over 30 minutes go get our luggage
Look at previous comment, the gate changes at the last minute, and no notifications online or the Alaska App.not great. !!!! Almost missed my flight, I had so much anxiety, not good. The only great thing was the help I got from the information booth, a woman Named Rana, She ran with me all the way to my new Gate, we went on three train transfers to get to the other side of the terminal, otherwise I would have missed my flight after having a four hour layover. Thank You , Thank You to the Woman Rana who saved the day for me.
I am a novice flier, I had a 4 hr layover in Seattle, I check my email and my Alaska app often and there no notifications. When it got closer to boarding time no one was there. I went to the information booth and a wonderful woman named Rana told me the flight gate had been change. I had an anxiety moment, I had to take 3 trains to get to the other side of the terminal, which made me frozen with fear, thankfully Rana took me the whole way otherwise I would have never made it . I am disappointed there were no notifications on the app or online. But I can’t say enough about the Help Rana gave me. If there is any way she could be awarded an appreciation acknowledgment it should be done. Thank you
Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.
I actually received a notification from kayak on email but not one by text from Delta when my departure gait changed and I almost missed my flight
The crew on this leg continue to be extremely helpful with my wife’s mobility issues. They also came by many many times to ensure we were comfortable and had drink some food.
Extremely dosappoontined and frustrated. Refused entry to lounge in Detroit despite having Delta AMEX Reserve linked in MyDelta phone app as revommended and also having proof of account. No pillows were available for overnight flight to AMS and breakfast was not served in Delta Comfort.
I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK
This was a code share Latam Airlines flight - everything very good except there was no seatback entertainment
Luggage delayed and 6 days later I still don't have it.
Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.
My trip was two parts flying from Canada to ATL then to PNS I had confirmed seats with tickets at boarding in Canada and bags tagged for said flight. Got to ATL got help to plane before boarding ended and was told at the gate that I had no seats on this flight even though I had tickets that said so I was told by a supervisor with Delta that I was booked on flight 5 hours later not the one on my ticket had to sit in ATL not knowing if my bags were on flight I was booked on or the one I was told at the gate for 5 hours later or even if I would have seat on that flight as seats were to be assigned at gate. Will never recommend West Jet product and am not sure about Delta any longer and had never booked thru Kayak for flight before and will probably never again and will be sharing my experience with who ever will listen to me about it to warn them to avoid the problems I went thru.
they forgot to load our luggage onto the plane and we were without it for half of our trip to Paris. Didn’t seem to have much interest in getting it to us expeditiously.
As per usual, lately, the flight was delayed. I can’t recall the last time a WestJet flight was on time.
It was not clear that a shopping bag with gifts would need to be checked. Lucky that my friend checked her carry on so that she could take mine on. It contained fragile items ( and expensive). Plus they charged me $100 for that last minute change.
Very friendly crew & the flying was smooth and as efficient as possible. I just found the leg room a little cramped and, unfortunately, the seats in front of us when reclined really cramp you up even more.
The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.
Not having a screaming baby in my row the whole trip would have improved the experience.
West jet once again canceled the flight delaying my travel this is inexcusable they are not capable of running an airline
Needs to be clearer about baggage allowances upon purchasing tickets
We booked a ticket with Budget Air and the receipt said economy. My older teen daughter is neurodivergent and took a carry on bag since the ticket said economy, but she didn't see that it said no bags on her boarding pass. She has low attention. She managed to fly from Prince George to Calgary. At Calgary, she was preparing to board her last flight and the women said you can't get on. She said you can't board unless you pay for those bags. She had a small backpack, purse and carry on suitcase. She said you have to pay $160 +. My daughter has trouble understanding. She said can you step out of line to think about what you want to do. Then she said we have to leave you'll have to catch another flight. She called me in tears. I asked her to pass the phone to the agent. She said the agent was refusing to take the phone and ignoring her. I finally calmed her down enough to politely ask the woman to take my credit card. I told the woman of my daughter's challenges and need for extra helps. All she did was lecture me on how we booked ultra basic and we should have checked. She took my number and charged my card. Then I heard her push the phone back to my daughter and tell her to get on. My poor daughter was scared and confused and had to fly in tears. No apologies.
The plane was so old it did not have a plug-in for your cell phone and there was no entertainment Screen available
Easy boarding, punctuality, decent service. I can only complain about the measly snack.
Booked flight was cancelled. Was rebooked but sat in airport for several hours for new departure.
Excellent overall experience. Seats were comfortable and ample leg room.
Con: Travelers shouldn't have to pay a fee for first checked bag, in any fare class. Pro: Plane was new and comfortable, even for the seats that didn't cost extra.
It was delayed then we turned around so not good.
Leg room limited compared with previous flight from Hong Kong. Other than that. Still good value.
Staff were amazing but there check in machines need a major update! Absolutely horrible machines the staff were so sweet and helped but everyone. Was in need of help. They need to update it
Could have a somewhat larger snacks. Appreciate the free wine.
Seat change. New seat 5 rows back from our group. Flight ok but we had to wait for half an hour after we landed for the gate.