Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
Ease of service and efficiency.
Seats were uncomfortable and tight. Leg room is not existent.
New system with Canadian customs was fantastic. Went through really quickly.
The waiting area at the Boston airport is poor. It is very small, rundown and with limited access to refreshments. It's ok but certainly not a selling point.
Wheelchair was not provided at London and Phoenix locations.
Pay for food on BA? They didn't even offer free water.
The flight staffs were awesome
No USB port on the plane
Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again.
Crew was very friendly and helpful when needed. Excellent choice of movies/entertainment (for my personal taste). Overall a pleasant, smooth 7 hour flight.
Food was as decent as an airline meal can get. Seats were as comfortable as an economy class seat can get.
Vancouver Intl (YVR) Canada
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