The staff and comfort.
The people, the timeliness, the attitudes - all were great!
The choice of snacks could be more healthy - veggie cup and hummous maybe!
We were delayed 45 minutes without reason, we asked to have our flights switched as we were nervous of missing our connecting flight and were told we could not switch. While we were waiting on the runway for over an hour I asked our flight attendant to check on the status of our connecting flight and she basically told us to hope for the best and that we would have to deal with it when we arrived in Toronto
I love WestJet’s in-flight entertainment and the crew was very helpful. There was a maintenance issue that kept us on the tarmac for 2 hours and the crew kept us up to date the whole time.
I ordered a pizza. It was awful. Also, my seat was completely flat - no cushion or support - and I was so uncomfortable.
The pilot was very informative about when we were leaving and what was causing delays
The flight attendant was pretty rude when I asked for help with finding space to put my carry on bag. The seats were INCREDIBLY uncomfortable, they are too shallow and I felt as though I was going to fall off of the seat
I think the air quality on the flight from Toronto to Seoul was bad. I felt really neaseous for most of that flight and thought I would be sick on the landing. the illness went away completely once I landed and I didn’t experience it on the Asiana flight from Seoul to Phuket
was not offered a direct flight to Vancouver when it was obvious that I would miss the connecting flight.
There is nothing to like about Air Canada anymore.. unless you happen to like the abuse and indifferent service. Employees seem disengaged.
AC used to be mindful or customers with connections. This is the reason I booked all segments with air canada. Found out the hard way it is no longer the case. Lesson learned. Missed connection and ended up on stand by for the next flight ( no more protected seats folks). Was not even refunded the money paid for seat assignment on the missed connection.
Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada.
The extra $50 seats were roomy.
Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.
|Avg. Flight Duration||3h 44m|
|Flights Arrive in||Calgary|
|Flights Depart from||Windsor|
|Flight Price||C$ 531|
|Airlines||WestJet, Air Canada|
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