Prices are in Canadian Dollars.

Find deals on international flights to Thunder Bay

Find deals on international flights to Thunder Bay

Round-trip
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Washington (WAS)
Thunder Bay
Tue. 26/1
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Good to know

Low season

August Best time to beat the crowds (6% less expensive on average)

High season

January Most popular time to fly (22% more expensive on average)

Average price round-trip

C$ 720 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 183 or less

Good deal one-way

C$ 132 or less

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Top 5 airlines serving Worldwide to Thunder Bay

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,930 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well."

Pros: "Nice crew. Comfortable seats."
Cons: "Peanuts and water was “snack”"

Pros: "Comfortable seats and good choices of movies."
Cons: "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."

Pros: "No issues with the flight. All went as planned."

Pros: "The movies"

Pros: "This flight was spectacular! I loved how the flight attendants served with pleasure and delight! They are very polite and patient, especially with the children. I have never seen flight attendants work with so much compassion and joy!"
Cons: "This would have to be my best flight so far!"

Cons: "My luggage was sent to another city"

Pros: "Staff was friendly."
Cons: "Crying child but I understand has nothing to do with the airline."

Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."

Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."

Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"

Cons: "I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore."

Cons: "Having to wait a long time standing in line before boarding the plane."

Pros: "Service the crew gave. Smooth fligh"

Pros: "Getting off the plane"
Cons: "This flight was fine compared to the first"

Pros: "Everything's good but the company need to improve the menu for vegetarians people"
Cons: "The vegetarian menu was very bad. I really didn't like it and was the same option to L.A. and when I came back tp Australia."

Pros: "We got before time scheduled"
Cons: "We paid full price and we got a service like Low cost flight.they ask us to pay for first luggage When we paid more then 800 Dolar to flight from México to New York"

Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"

Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."

Pros: "The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class."

Pros: "The flight was delayed 6 hours but the crew and captain were exceptionally accommodating, helpful, and informative on updates."

Pros: "i liked very much the cheese and the coffee was also good."

Pros: "Nothing"
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."

Pros: "Excelent service"

Pros: "Non"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."

Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."

Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Cons: "I lost the flight To hartford and I pay 4 the hotel"

Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."

Pros: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Pros: "Please offer headphones to people who do not regularly take them in flights."

Pros: "Left on time, got here early and the capitan was just super nice"

Pros: "see above"
Cons: "See above."

Pros: "Wi-Fi, food and you could watch movies."
Cons: "Unfriendly flight attendant besides one flight attendant who was very sweet and kind. Very uncomfortable seats too"

Pros: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Cons: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"

Pros: "I liked watching movies."

Pros: "The best service"

Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."

Pros: "Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!"

Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."

Pros: "Very nice do to Delta employees."

Pros: "Awful"

Pros: "The service"
Cons: "Going into the security check point (immigration) lost my connection from Atlanta to Richmond Va there was just a few CBP officers working at that time but other than that was great"

Cons: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."

Pros: "Flight took off and landed on time"

Cons: "It was belated by 2.5 hrs :("

Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."

Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"

Pros: "I didnt ever purchase that ticket"

Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "yes"
Cons: "not really"

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Cons: "Turn the lights on early making it hard to sleep"

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Great service"

Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Cons: "Bag was lost"

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Pros: "good service"

Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Cons: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."

Cons: "Plane was late."

Pros: "Great and helpful crew"
Cons: "Porter airlines mechanical failure caused 13 passengers to miss connection to DC"

Pros: "Staff on the checkin desk was very kind and helpful."
Cons: "Delay"

Cons: "Gate checked bags sent to baggage claim instead of given back at the gate safely because flight was 95 minutes late and they were in a hurry. Flight was 95 minutes late because of inability to balance weight. Spent 50 minutes on runway “burning fuel”. I will never fly Porter again."

Cons: "The flight was delayed by 2 hours . We missed our appointment and want to be compensated!!!"

Cons: "The security gate was very long and slow"

Pros: "The seats were comfortable and even roomy, compared to many other airlines."
Cons: "Two minor drawbacks: (1) In the Porter lounge, where I was stuck between connecting flights, the cost of food was too high. (2) The weather buffets these small planes more than would be the case with jetliners."

Pros: "Service"
Cons: "Nothing"

Pros: "Standby on flight 1 hour earlier Wine served On time"

Cons: "Flight canceled and booked to the next day. Then figured out to get another flight. Too tired and hoping to not fly Porter again. Both my flights, to go and come back from Canada, got canceled."

Cons: "Delayed for several hours."

Pros: "Flight was smooth. Crew was nice."

Cons: "b/c i booked (at the recommendation of kayak), my flight was cancelled and i was refunded by airline. My return trip was not returned to me."

Cons: "The flight was impacted by a 5 hour rolling delay. That meant it was not possible to take the connecting flight. So options were to stay in Toronto or return to Montreal airport 2 days later to get on the same flight. They have no arrangements with other airlines to get you on their plane at the same fare. You may save money on this airline, but, you better have schedule flexibility. We had a similar issue on the flight to Montreal. Will never fly them again!"

Pros: "Once they were up and running, Porter was a great airline. Flight was short so i didn't expect anything fancy on the food menu anyway"
Cons: "My flight got delayed at least 5 times. Not a great first experience. Had an eerie likeliness of Spirit, which we all know is just not a real airline. not sure if I would fly again if that is the general perception of Porter airlines. I could care less about comfort as long as I get to where I am going on time, which I did not."

Pros: "Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again."
Cons: "Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again."

Pros: "Johnathan at the gate was very informative and gave us information. But it was very obvious how unorganized the company is run."
Cons: "We were delayed going from Newark to Montreal (both legs), as well as Montreal to Newark. The reason given for the delays was "there is an international pilot shortage" by a Porter gate women, meaning that Porter books more flights then it has hired Pilots. Probbaly one of the most unorganized and unprofessional business models in the industry. The lounge does not even have food for purchase, the refrigerator shelves are empty and no where to go get food. Has been an awful experience."

Pros: "Nothing"
Cons: "Flight was delayed for six hours causing many customers to miss connecting flights, customers were rudely handled. Porter staff were extremely unhelpful. Customers were verbally attacked when asking for help and several walked away in tears."

Pros: "Toronto City airport is a convenient place to connect and Porter makes the experience nicer with a very good waiting area/lounge. Porter flies small planes but the seating is far more spacious than on the major carriers. I actually had legroom to spare whereas my knees are usually crushed on other airlines."

Pros: "The seats were comfortable. The check in process was good, attendant there was friendly and helpful."
Cons: "It was hard to hear the employee shouting out which rows were able to board. We couldn't get close enough to hear and they didn't have a microphone or loud speaker. The flight attendant who was working our flight was very abrasive and rude. We were asking if there was any additional bag storage and she said she didn't have time to help us."

Pros: "Porter was very prompt on their loading and take off. Complementary wine and beer in delight was a bonus. Complementary beverages and he mix was a nice surprise during my layover as well. Their waiting area was large, adequate in seating and comfortable."
Cons: "The bathroom stalls at the waiting luge were small. You can barely fit your luggage in there with you."

Pros: "The lounge at Billy Bishop was lovely, and thee flight attendants are very pleasant."
Cons: "My flight was delayed because they said there was something with their fuel, and my connecting flight — which Porter told me would be held for the many of us relying on it — took off 10 minutes beforee we got in."

Pros: "There was a delay on my first flight with a very short layover and everyone I talked to helped ease my worry that I'd miss my flight. They ended up prioritizing us through security and holding our connecting flight back until we got on."
Cons: "Nothing"

Pros: "in general it was fine"

Pros: "flight delayed, connection not possible, over 1 h waiting on phone to rebook! compensation minimal"

Pros: "-quick connection and lounge -having real glass to drink out of on the flight is a real treat"

Pros: "Free snack"
Cons: "Porter flight was delayed due to wind at arrival airport but I was charged $135 for the late connecting flight?"

Cons: "Stairs in and out of plane"

Pros: "We needed to change our flight plans at the airport. Never has it been so easy. Would recommend Porter to anyone."

Cons: "They double booked our seats. Another woman was asked to leave on an over sold flight. The flight attendants (not all) were rude and curt. While I understand that they have had long days but their job is customer service. We were talked down to multiple times."

Cons: "Flight was delayed and an earlier one with plenty of room the crew refused to book us on."

Cons: "There were some weird smells"

Pros: "Friendly service"
Cons: "Couldn't change to an earlier flight without a charge"

Pros: "Glass !"

Pros: "Lounge and snacks at Toronto were great. Staff were excellent. Flight was enjoyable."
Cons: "Delays mainly. Flight from Toronto to Montreal was almost jeopardized due to lateness of first leg (Newark to Toronto). Understandably there was heavy rain that day. Return journey, (Montreal to Newark via Toronto) the connecting flight was delayed by an hour. In general, on-flight food could be more substantial, considering the time between Newark and Montreal."

Cons: "It was an hour late taking off"

Pros: "Like the complimentary lounge and good plane snacks. The crew was helpful and we were on time."
Cons: "The connection process was confusing. We were already at the gate we needed to be at but they made us go to a gate agent who simply walked us back to where we were originally standing."

Pros: "Seats were not cramped, plane was not full. Billy bishop airport is very easy to negotiate. Nice lounge with complimentary snacks. And they're even kosher!"

Pros: "Complimentary buffet for lay overs."

Pros: "free beer"
Cons: "flights were late"

Cons: "Hot in plane. Late"

Cons: "Tried to move my flight to an earlier one in the day there was space to do so but was unable to avoid a $200 fee. The later flight got delayed and connected flight as well."

Pros: "Professional staff, couldn't ask for more."
Cons: "Turbulence, can't blame the small plane and the whining 40 year ol that made things so dramatic, grow up. I understand flights can be scary, yes I was a bit scared myself, but I did not feel the need to wheep so loud to freak everyone else out. Panicaning is the worst attribute any person could have. Best small airline I've ever flown with."

Pros: "No issues. Made it easy for me."
Cons: "Nothing. -all good"

Pros: "Very friendly crew"

Pros: "Trying to get refunded is like trying to pull teethe"

Pros: "Excellent customer service, Very comfortable flight and warm welcoming crew"

Pros: "Accessibility of canadian flights"
Cons: "Nothings"

Pros: "On time flights & good flight crew"

Pros: "Friendly and efficient ! Great experience"

Pros: "Seat okay. I have long legs so not enough leg room for me."
Cons: "No complaints"

Pros: "Boarding was fast and efficient. Crew was friendly. We got drinks and snacks twice on the 4.5 hr flight."
Cons: "Seats were uncomfortable. The cushions are getting thinner with every new plane. That makes for hard surface and an extra rough turbulence experience. Arm rests are almost non existent again very uncomfortable on a long flight. No Monitors in seat so no uou have to 1 have your own device or RENT one from WestJet. No place you put the device, so you must hold it in your hand for hours. VERY uncomfortable."

Pros: "Though there was lots of air turbulence the Crew added humour in executing their duties which made the trip cautious, calm and added comfortable."

Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."

Pros: "Easy check-in, bag drop off even with elderly person traveling with us. Great staff at the airport."
Cons: "Nothing....."

Pros: "on time ,friendly staff"

Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"

Cons: "Everyrhing was great"

Cons: "Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting."

Cons: "Hate to have to buy the food!! No entertainment"

Pros: "service"
Cons: "There is none."

Pros: "Only the boarding was good"
Cons: "My luggage was damaged"

Pros: "In-flight crew was great!"
Cons: "Manager and crew at the check-in counter are incompetent!!!"

Pros: "Seats"
Cons: "Nothinh"

Cons: "Flight was delayed over an hour and boarding took forever (much longer than usual and I fly pretty often)"

Pros: "Excellent service and departure time"

Pros: "Nothing"
Cons: "Everything. FIVE hour delay no apology no meal served and absolutely rude customer service by flight attendants. Will never ever travel at West Jet."

Cons: "The flight ran out of all sandwichsd and croissants before we were served. I think that was poor planning. The rest was all not healthy food, so we had nothing to eat!! Norma Sukornyk"

Pros: "They were quick and efficient gwttong everyone ready for a on time depature and we actually arrived a bit early too."
Cons: "Nothing at all"

Cons: "The long delay, 2 kids crying continuous, no place to smoke, no one explained to me that I had to pick up my luggage in Toronto! So now my suitcase is delayed! I was told that it would go straight through to destination. I will never use Delta again! And I will not fly through Detroit or Toronto again!!!"

Pros: "Smooth flight, food wasn't to bad either"
Cons: "The amount of juice or drink you get could be a bit more"

Pros: "Comfortable newish aircraft. No entertainement, but it is ok for a short flight; same with food."
Cons: "They misplaced my luggage, I received it about 36 hours later. Most important: they never called me for updates (contrary to their own information sheet). I had to call several times; their online follow-up is badly set up, too."

Pros: "I was upgraded for free, and everyone was incredibly nice and great at their jobs!"

Pros: "Cabin crew was excellent, very professional, friendly, and helpful. The flight itself was smooth, and on time."

Pros: "Nothing"
Cons: "Nothing"

Cons: "Took 30 minutes from push-back to runway in TO. Cabin was unpleasantly hot."

Pros: "Nothing."
Cons: "Flight delayed 1.5 hours because incoming plane did not arrive. Finally took off 2.5 hours late. Just in time to arrive in Charlottetown to a severe thunderstorm. Circled til low on fuel then flew to Moncton. Refuelled and flew back to Charlottetown, arriving at 3 a.m., four hours late. The weather delay was understandable but WestJet's poor scheduling created the problem. Worst of all, the airline never told anyone what was going on, not the passengers nor the people waiting for them at the airport. Total silence. Unbelievable but typical for airlines."

Pros: "It was fast, friendly and over all made me impressed."

Pros: "Smooth, cost effective and friendly staff."

Pros: "As always with Westjet the crew was great, I got upgraded to Plus seating which was a nice surprise."
Cons: "I did experience a technical glitch which didn't let me check in online or with the kiosk due to the system thinking I still owed a flight-change fee from months before. But the woman at the check-in desk fixed things up and upgraded my seat."

Cons: "Flight kept getting delayed other then that was great"

Pros: "NOTHING"

Pros: "The crew was OK, just a bit too patronising and hyper"
Cons: "Seats were damn uncomfortable and tight. The attendant making the announcements spoke soon fast, you had to wonder if she is running a marathon....I could hardly hear her full sentences. One of the serving attendant was a tad patronising and slightly annoying. Like no one wants to listen to "innuendos" at that time of the night."

Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"

Cons: "4 hour flight at dinner time. No food. What were they thinking? They ran out of sandwiches after the first row of passengers. Why even bother with menus when there is no food to support?"

Pros: "Staff were super friendly and welcoming"

Pros: "Everything was good, haven't used westjet in a long time as I live in the states now. Will use them as often as I can."

Pros: "The free drinks and snack"
Cons: "The check in kiosks couldn't read passports well so we had to go check in at counter and the two agents were not adequate because our wait was well over 1/2 hour."

Pros: "Very positive and smooth experience. Love the app and free wine!!!"
Cons: "None that I can think of. I recommend this airline to anyone."

Pros: "Comfortable seating and a plug for my phone"
Cons: "We were delayed ... was supposed to take off at 7:30 didn't take off until 9 .. I've sat on this plane longer than I was in the air"

Pros: "Quickest flight ever."

Pros: "Held up at YYZ for "lightning" beyond West Jet control."

Pros: "Flight left on time and staff were polite"
Cons: "PA system could be better"

Pros: "The crew and staff as a whole were very accommodating"
Cons: "Nothing to be honest was a great experience"

Pros: "It was a last minute trip, but I was able to bookwhat I needed fairly easy. I was given a lot of options as far as time and price."
Cons: "Sometime a lot of options can be a little stressful and/or overwhelming, but kind of expected with this type of booking site."

Pros: "Darim made my flight much more enjoyable and comfortable. Great flight attendant."
Cons: "I paid extra to select my seat earlier but my headset slot was not working and more than half the channels were not working anyways."

Pros: "Constant thanks from crew for the passenger patience with delays due to flight crew, and then weather delays - 2 hrs total Liked the captain came out to speak, clearly I might add, to explain the weather delays and provide updates..."
Cons: "Can't complain about what was beyond my control, but flight crew needing to come from another flight and then the other side of the airport to set up, resulting in hour delay - seems like alternative should have been available or system needs a process review to improve efficiency"

Pros: "The gate and air crew were very friendly. Flight right on time."
Cons: "Not much legroom."

Pros: "Everything was good Quick easy boarding Friendly air crew Love Westjet!!"

Pros: "On time flight"
Cons: "No on board entertainment. iPads did not work"

Pros: "The crew was outstanding - pleasant and efficient."
Cons: "Entertainment: movie selection very limited."

Pros: "My mother's attendants and the flight crew were very friendly and courteous to her."
Cons: "No information or communication about bringing your own food or snacks on board. No food, snacks,entertainment or immigration forms were available. There was some food for purchase but if you didn't have a credit or debit card then you couldn't buy it. My mother was in a wheelchair waiting to board in Toronto and would have bought food to either eat there or carry on the plane but another passenger was severely reprimanded for getting out of her wheelchair and going to the bathroom, so my mother was intimidated to stay seated and not go to the bathroom nor ask any questions as to if she could go and buy some food or snack to eat while she was waiting. Only juices were served. She was flying since 11 am and arrived at 9:30 pm without any food. The website as well as all emails should inform about luggage weight as well as food and entertainment. On a layover the attendants should be more cooperative with disabled passengers and allow them to use the bathroom as well as to go and buy food."

Pros: "I enjoyed the crew, the food and the entertainment. The crew did give us peanuts for our extra 5 hours on the plane."
Cons: "We were 3 hours late for departure and took 2 extra hours in the air because of re-routing. The seats were abnormally stiff and went back so little that it was extremely hard to fall asleep during the 18 hours we were on board. The crew was unwillng to let us bring our instruments on board and thus, they cracked from the air pressure during the flight."

Cons: "Flight cancelled on Monday due to runway repairs. Rebooked to Wednesday."

Cons: "Flight cancelled on Monday due to runway repairs. Rebooked on Wednesday. I could walk faster."

Cons: "Our connecting flight from Toronto to Thunder Bay was cancelled. AC put us in a hotel for the night. Thanks for the $15 dinner voucher. Almost paid for the salad. Then we had to get up at 530am to get the 6am hotel shuttle in order to get back to airport for our 8am flight. They seem to always cancel the 9pm flight from Thunder Bay to Toronto because not full enough. And the last flight is over sold so we have to stay the night in Toronto. Then don't offer the 9pm flight. Passengers have other commitments in their life's. We don't need AC to just hold us over for the night because one of their flights is have empty."

Pros: "Flight timings were perfect for my schedule. Boarding and departure were timely as well."

Pros: "We boarded very quickly! The staff were extremely friendly and made our thirteen hour ride pleasurable. The inflight entertainment had a great deal of new shows and movies. The seats had a decent size and good enough leg room. The flight was smooth, and we took off at a good time. The food was fairly good as well!"

Pros: "GOOD LEG ROOM"
Cons: "THE FOOD STILL SUCKED."

Pros: "the flight was on time, without any delay, easy boarding"
Cons: "Food was very mediocre, also the variety of movies needs to be improved asap."

Pros: "The sits were comfortable. More space between sits."

Pros: "I enjoyed the pleasant crew and the constant water being given."
Cons: "The crew was very pleasant and helpful. However it was unexpected that no food would be provided on a 5 hour flight. If not a small meal then a snack was expected. The crew did provide water consistently which was very nice. My personal entertainment screen was very unresponsive and then the head phone jack wasn't working for sound, I had to hold it at a certain angle to hear bits of sound. Since the head phone jack was located at my thigh it was very uncomfortable and when I shifted I broke my headphones :("

Pros: "Captain gave us regular updates"
Cons: "LGA closed for wind. We sat on taxi road for 2 hours. Crew could have served more than water while we waited. No AirCanada's fault but crew should have a plan to serve the snacks/ food if we are sitting for two hours and the total flight time is 1.5 hours."

Cons: "In flight movie wouldn't even go full screen!!! Had to squint"

Pros: "ok"

Pros: "Free snacks , on board entertainment, friendly warm crew."

Pros: "I enjoy flying and being in the air at high altitude in any air line. Away from everyone else and with a new family who are flying with me."
Cons: "The charge per bag is ridiculous. It should be included as part of fare paid. Understood another bag charge as a separate fee."

Pros: "Tv in all seats, individual air controls, the crew was nice and I offered up my bag to go on the checked bags when asked and it was the first one out on the bagged claim"
Cons: "I'm 5'8 and my legs hardly fit when sitting straight in the seat"

Cons: "There was no access to movies."

Cons: "No entertainment"

Pros: "They oversold the flight and were unable to provide the services that were paid for months in advance. They didn't care just go wait in a line and then another. Then overestimate Canadian dollars and with exchange rate that was much less and they said they do this everyday."
Cons: "I paid in advance at a Fair for services they never intended to provide then they over less because of the exchange rate but mention the stress created at the end of a vacation."

Cons: "Overall good"

Cons: "The flight was late"

Pros: "nothing"

Pros: "Staff was friendly and accomodating"
Cons: "Return flight was delayed a couple hours, customs was "full" at Pearson causing more delays"

Cons: "No complimentary small snack at all, must pay for everything"

Cons: "This was the worse travel experience I have ever had. The crew was rude and gave wrong information that caused me to almost miss my flight. My ticket in the end ending costing me over $600 for all the additional charges. It was ridiculous. Among other things. I will never fly with them again."

Pros: "There is not one thing that was good about this flight. Bad plane, bad service, bad food. That sums it up. Will talk to as many travelers as I can to tell them to avoid this nightmare."
Cons: "No entertainment on board. No complimentary drinks. A piece of cold banana bread literally thrown on the tray for breakfast. Called the airline when reservation was made and told it would have entertainment and complimentary drinks. The switch to Rouge was a bait and switch. Rouge is from the 1970s. Long flights to sit and stare at the back of seat. Crowded seat at that. NEVER WILL FLY AIR CANADA AGAIN"

Cons: "I would like a flight map to follow the flight and have more information"

Pros: "simple and easy flight staff on flight were very friendly and helpful"
Cons: "selection of movies was small. and the controls are on the armrest in a bad spot."

Pros: "Crew was very helpful and polite, ensuring that the leg of our rerouted flight from Toronto to Frankfurt was comfortable."
Cons: "Not being able to complete my original itinerary as planned (see above)."

Cons: "gate was changed without an announcement flight was twice delayed"

Pros: "There were 2 pilots- the female one was polite and informative. We took off on time and even landed a little earlier than planned."
Cons: "Very noisy flight on a small plane. The flight from Hartford to Toronto was cold and others noticed it as well. The windows are all blurry. The sound of the engine blocks out the safety announcements!! It's a joke that they even have them. There is no beverage served. And for all this wonderful service you pay an outrageous fee!!!! I felt like I was in the back of a donkey wagon..."

Pros: "as above"
Cons: "nothing"

Pros: "I was concerned for seat comfort; my long legs fit fine and reclined sleep was comfortable. I was concerned about getting hungry; two meals kept my stomach quiet. I was concerned about sufficient distraction on such a long flight; the audio and video options are better than I've ever seen on the 767. Having just flown an Air Canada Rogue flight which was terribly cramped, uncomfortable and food-free with no form of entertainment I was worried. It turned out to be far better than expected."
Cons: "Perhaps I was fortunate but the experience was very good, no complaints."

Pros: "was forced to spend the night in Toronto because Air Canada didn't seem to know that there would be a huge crowd at the airport that evening. I was told as I exited my flight that I would not make the connecting flight and I had to spend the night in Toronto. I will never fly Air Canada again"

Pros: "The crew members in both the flights were amazing. they seemed like they enjoyed their job. Its not very common at Air Canada."
Cons: "The flight from Chicago to Toronto was delayed by half hour. But the boarding gate agents did not even mention the delay."

Pros: "There was nothing to like because I did not fly on Air Canada to Barcelona."
Cons: "For an unexplained reason, our first flight was delayed 45 plus minutes in Phoenix while cargo was moved from the forward cargo bay to the aft cargo bay. This caused us to miss our connection in Toronto. Air Canada then proceeded to rebook us on a flight leaving 2 days later. After an extended period of time, they finally rescheduled us for a flight to a different city in Europe and we had to catch another flight from there our final destination, Barcelona. The total additional travel time was extended by approximately 8 hours, causing us to lose the better part of our first day."

Cons: "My chair didn't lean back and the entertainment monitor did not work for about 2 hours."

Cons: "Lost my luggage no food only 1 juice' lost my luggage Robbed me (tsa toronto) of some gifts they thought dangerous"

Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings!"
Cons: "Flight delayed 2hrs without proper notification."

Pros: "flight was mostly empty so I can go sit somewhere else"
Cons: "I am only 6 feet tall, and my legs do not fit in those seats there is not physically enough room between the back of the seat and the back of the next seat for my legs to fit there"

Pros: "The flight attendant was personable and made the flight enjoyable."
Cons: "I couldn't get through security without my bag but they didn't have a way to let me know it was lost so I almost missed my flight waiting on a bag that wasn't coming. There should have been an announcement to come to the Air Canada desk. There wasn't. When I got to Charlotte, there was No One at the Air Canada desk to report my lost bag. Thank goodness those from United were able to provide me with a phone number to call. The phone attendant was not a native English speaker and made it incredibly difficult to file a claim. I'm still waiting for my bag."

Pros: "Extra leg room but paid for it."
Cons: "Very turbulent. Entertainment system was okay on iPad but selections were poor, lots of old stuff. Really dislike Rouge."

Pros: "I liked the Air Canada flight crew. They were all helpful and friendly. The flight was late leaving Toronto due to Florida weather issues and the crew did a good job keeping us informed and as comfortable as possible during the wait."
Cons: "Very little room in the seats. I am a man 5' 9" tall so I am average height. I barely had leg room and even less so when the person in front of me reclined his seat. Made the 3 hour trip feel a little uncomfortable. I miss the "back of the seat" entertainment system although the option through Air Canada's app worked fine,"

Cons: "Air Canada cancelled my boarding pass even though I made it to the gate before boarding started and refused to put me back on the flight. Then they lost my bags. The Toronto airport is a mess - avoid it if at all possible."

Pros: "Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible."
Cons: "The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip."

Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"

Cons: "Flight late, missed connection, lost luggage."

Pros: "Overall fair experience"
Cons: "Would have liked if the crew was a bit more friendlier. But they were professional for the most part."

Read more about Delta
COVID-19 information

Safety measures for airlines flying to Thunder Bay

Airlines flying to Thunder Bay have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Thunder Bay

Mandatory masks

Masks required on board, masks provided on flights to Thunder Bay

Social distancing seating

Middle seats unavailable to book on flights to Thunder Bay

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Thunder Bay

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