Book Airport Van car rentals in Indianapolis

Indianapolis, IN, United States
29 Sep — 6 Oct
Indianapolis, IN, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

"Yes the ."(in 95 reviews)
"Easy off."(in 42 reviews)
"The can was in "(in 11 reviews)

Cons

" was horrible."(in 15 reviews)
" will never use AVR"(in 28 reviews)
" was terrible/non existent."(in 4 reviews)

Reviews for Airport Van in Indianapolis

Overall Rating7.9 GoodBased on 19 reviews
Cleanliness
7.4
Comfort
8.1
Overall
8.0
Pick-up/Drop-off
7.6
Value for money
8.6

Recent reviews

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Find reviews that mention:
6.4
Pros:Price was good until I realized I had to pay extra for multiple drivers.Cons:I specificallly asked for a smoke free van and it was not. Smelled horribleReviewed 26 Oct. 2016
review fromkayak
6.8
Great price, but... surprise...Pros:The staff was easy to work with and friendly. The rental rate of the van was a steal! The van was relatively clean. Shuttle service provided at no extra charge from Indianapolis Airport to the off-site rental location.Cons:When I reserved the van online, there was no mention of the $150.00 required deposit, which wouldn't get refunded back to my debit to account for 7-10 business days. That wasn't mentioned until after they ran the transaction on my debit card when I came to pick up the van. If I had known, I could have given them a credit card and still had the cash available on my debit during my vacation.Reviewed 21 Oct. 2015
review fromkayak
10.0
on timePros:new carsReviewed 2 Nov. 2015
review fromkayak
10.0
Pros:I liked the price, unlimited mileage, easy access to location near airportCons:I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.Reviewed 13 Jun. 2016
review fromkayak
8.0
Pros:The van was fine into that it was inexpensive and met our needs. We had a free ride to their location and back to the airport. No problems and all was as promised.Reviewed 23 Mar. 2016
review fromkayak
9.6
Great pricesPros:Prices for a similar mini-van were about half as much as the other major rental companies. They also had short notice availability the week of Thanksgiving. I am local to the area so picked up and dropped off directly at their facility (not from airport). Were not too pushy about getting the extra insurance either. which is nice.Cons:I thought about dropping the vehicle off after hours, but they would charge me an extra $20, so I did not. Also, they charge your credit card $150 deposit up front (the tell you about it so no surprise). The issue is that they actually charge the card the deposit instead of how most places just put it on as a pending charge and then it clears out when you return. With them, I have to wait for a true credit to be issued back to my card. Small inconvenience, but not a huge issue. Just something to keep in mind.Reviewed 4 Dec. 2015
review fromkayak
8.0
Rental experiencePros:The friendly service.Cons:Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.Reviewed 4 Sep. 2016
review fromkayak
7.2
customer service lies!!Cons:The employee at pick up was told that I was denying the insurance because I bought it online when I paid for the rental. I don't know if it was a mistake or not but I had to pay more at pick up and she said that it was a deposit and that it would be returned to my account upon drop off. When I dropped off the van I was told that it was for insurance and it would not be returned. I am still trying to get my money back for that through there 1-800 number.Reviewed 8 Jun. 2016
review fromkayak
7.2
Value, but that's itPros:Price Correct VehicleCons:Vehicle was not clean on the inside. There was dried up skittles in the cup holders. There was too much dried up buffing wax on the outside, where the location personnel tried to buff out scratches. The vehicle kept reminding me to change the oil every time, I turned it on. This was clear as scratchy engine noise was evident each time I accelerated.Reviewed 17 Feb. 2016
review fromkayak
10.0
Great service!Pros:Great friendly staff and clean well maintained vehicles!Reviewed 7 Apr. 2018
review fromkayak
8.0
Overall good, but the pickup/dropoff situation isPros:Getting the vehicle once I was at the location was easy and quick. Vehicle itself was fantastic. New, clean, wonderful rental. Great price on it as well. We had some trouble with the shuttle situation, but they made it right by getting us a taxi to get there.Cons:The shuttle situation isn't great. The shuttle for us never came when we got to the airport. So we had to take a taxi. And when dropping the car off, we again had issues with the shuttle. I called the place like AVR instructed me to, but the shuttle people seemed to have absolutely no idea why they would pick me up, nor any idea that there was any kind of agreement between the shuttle service and AVR. It was weird. Fortunately, they gave me a ride anyway after some small conversation. But it was sketchy.Reviewed 4 Nov. 2015
review fromkayak
2.0
BAD EXPERIENCE; Not as advertisedCons:The rental agency is NOT in the terminal. Very misleading!!! After learning this fact, I rented from another agency actually located in the terminal. HORRIBLE EXPERIENCE!Reviewed 24 Mar. 2016
review fromkayak

Where can I find Airport Van car rentals in Indianapolis?

8639 West Washington St., Airport Van car rentals

Address

8639 West Washington St.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 877 826 4680

Address

2160, South Lynhurst Drive

Good to know

Most popular car type

Economy

FAQs about renting a car from Airport Van in Indianapolis

  • As the situation changes with coronavirus (COVID-19) Airport Van will continually update its policies accordingly. Please contact Airport Van directly for the latest information. You can find up-to-date information on the coronavirus response of Airport Van here: Coronavirus (COVID-19) update from Airport Van

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Airport Van in Indianapolis.

  • Airport Van has 2 rental locations in Indianapolis. Take a look at our Airport Van rental location map to find the best rental cars near you.

  • Yes

  • No (According to our data)