Reviews for Avis in Buffalo
- All reviews 100%
26 Sep 2017
Buffalo to niagara
Pros: The staff at pickup was really nice.
Cons: The car was huge compared to what I normally drive. Tthey did not have a compact car so we were given a Ford Flex. I was very uncomfortable driving it.
4 Sep 2017
clean car and very good customer service when we dropped off the car
Cons: The booking lady at buffalo airport was terrible.
27 Aug 2017
Just a great experience!
Pros: Hello, after a bad flight experience and going through the canceled flight experience with United, the rental car experience was a true experience of how old school customer service showed its face. I found out my car rental was booked in downtown and not the airport. Debbie listened to me and quickly called to get approval from her manager to pick up the reservation at the airport. She was awesome!! Give this woman a big promotion and raise!!
25 Jul 2017
Pros: Dropoff was quick and easy!!
Cons: Pickup took me 1 hr and 30 mins in line, after midnight for 5 mins paperwork in the frontdesk.