Book Avis car rentals in Buffalo

Reviews for Avis in Buffalo

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

2

Okay

2

Fair

1

Mediocre

0

Poor

10

2.0

Your employees should be changed, they have no smile on their face, they look like they are in white house and we are from foreign country.Reviewed 9 Mar. 2023

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2.0

Didn’t have vehicle ready for us. Needed car to drive three hours away to catch flight. Finally Got vehicle and went home to get kids and saw they didn’t install the car seats we rented like originally stated so had to go all the way back to get them. Ended up late for flight to where they almost didn’t let us board and didn’t get to fill tank due to the time because of them so charging me once again to fill the tank. Horrible experienceReviewed 2 Jan. 2023

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2.0

They never contacted us to tell us they were closed due to snow. As a result we drove all the way down to the pick up location and no one was there. No one would answer the phone. There were other customers standing outside in the snow with there bags and no place to go. It was really sad.Reviewed 28 Dec. 2022

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8.0

Car was fine. No issues. Drop off was somewhat unpleasant.Reviewed 1 Oct. 2022

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10.0

Good service, good car, good experienceReviewed 25 Sep. 2022

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2.0

I reserved and paid for a SUV and received a tiny version of an SUV, very small rental for a very expensive price, horrible customer service, if you ever want to reach the rental location, it takes you to customer service in Mexico, horrible experience, will not re-use nor recommend AVIS. Almost missed my flight.Reviewed 27 Jul. 2022

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2.0

1. Wait time to reach counter was more than one hour! Severely understaffed. 2. They pushed me into a larger vehicle than I had reserved. They said otherwise I would have to wait even longer. They said it would be no extra charge, but the actual cost was almost TWICE my Priceline price, even though I declined all their extras. Have your quote handy and be ready to argue! 3. They tried to rent me a Toyota Tundra crew cab, a huge V8 pickup. When I said "no thanks, can I just get a compact?" they put me in a Toyota 4Runner instead, still a large SUV. But I was too tired of waiting and accepted it. I had reserved a "mid-size SUV such as Mazda CX-5". 4. There was a piercing siren sounding for 30+ minutes in the rental hall, like maybe a fire door had been opened, and no employee from Avis or any other company lifted a finger to stop it. Hellish!Reviewed 26 Jul. 2022

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2.0

I was misinformed by the representative of Avis on the process and timing of charges. Was advised that only $200 would be charged to my cc upon pickup of the vehicle, and then the balance due could be paid upon drop off. However, the entire cost of the rental PLUS the $200 deposit was charged immediately to my card right after we picked up the car. Which caused an unfortunate chain of events. My card become overdrawn and caused me to incur additional NSF fees on my bank account.Reviewed 21 Jul. 2022

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10.0

Everything went smoothly despite our late-night arrival and our earlier-than-expected departureReviewed 8 Jul. 2022

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2.0

The car was not available. No car was available. Our rental reservation was not honored. I missed work and an interview. This cost me insurmountable amount of time money and embarrassment. The rental agent was arrogant and hinted that we were dumb. Unbelievably horrible experience.Reviewed 12 Feb. 2022

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6.0

I like the car and the service, Customer service was fast and car replay for pick up. Perfect timing. I took the car trough Kayak and offer of $103 unlimited mileage and end up being charge by Avis $212.01 no explanation of the change in price and charge, I did not like this, and I'll never get a car with Avis never again.Reviewed 4 Jan. 2022

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2.0

They wouldn’t let me rent the vehicle. I offered to pay cash or debit card. They only accept credit cards which is awful. Ruined my whole day. Whole trip. I Would never consider using this place.Reviewed 31 Oct. 2021

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• Has the Avis rental car policy in Buffalo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• How much does it cost to rent a car from Avis in Buffalo?

  On average a rental car from Avis in Buffalo costs C$ 161 per day.

• What is the most popular rental car from Avis in Buffalo?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Avis in Buffalo.

• How many car rental locations does Avis have in Buffalo?

  Avis has 2 rental locations in Buffalo. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Buffalo airport (BUF)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Buffalo airport (BUF)?

  Yes