Book Enterprise car rentals in Lihue

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Reviews for Enterprise in Lihue

  • All reviews 100%
8.7/10 Excellent
Based on 37 reviews
  • 8.3
  • 8.1
  • 8.0
  • 8.3

Recent reviews

Most recent
    10.0 Excellent
    Economy
    26 Jul 2017
    Counter service and personnel were friendly and quick to get us along
    Pros: Clean facility and the car selected was ready at arrival.
    Cons: The location did not offer airport service and did not note that in the reservation. The personnel were great to get us from the nearby offsite airport location at pickup, and were kind enough to get a cab for us on the return.
    2.0 Poor
    Economy
    19 Jul 2017
    Cons: When I arrived at the airport, I waited for 30 minutes for a shuttle to the rental office where I was told that I had to take a shuttle back to the airport where I could pay to take a taxi to the rental office in town. I was very disappointed by the customer service in Kauai!
    4.0 Mediocre
    Economy
    19 Jul 2017
    Cons: When I arrived at the airport, I had to wait 30 minutes for the bus to the rental office and when I arrived there, I was told that the car was at the office in Lihue and that I would need to returm back to the terminal and then take a taxi to the other office. This was a huge inconvenience and waste of my time!! This customer service is unacceptable as the advertisements state that they can pick you up!
    8.0 Good
    Full-size
    18 Jul 2017
    Off-Airport Location was closed during my arrival/departure
    Pros: I much prefer Enterprise due to previous experiences with other agencies. Enterprise remains my go-to even after this slightly negative exchange.
    Cons: Took the airport-car agency shuttle, was told I was at the wrong location: I was at the airport location and my reservation was at the off-airport location. Had to return via shuttle and then pay for a taxi, fortunately about the same distance from the airport so it was relatively cheap. ($12) On car return, found out the off-airport location was actually supposedly closed during BOTH my pickup and return times. Had to return at the airport location and incurred a drop-off charge of $25. Dropoff person said it will probably be reversed if I called. Not sure how I got the car reserved in the first place, guessing someone needs to update their rental parameters.

Where can I find Enterprise car rentals in Lihue?

3073 Aukele St, Enterprise car rentals

Address

3073 Aukele St

Phone

+1 808 246 0204
Enterprise