8.0
Pros:Everything was as expectedCons:check in was busy at no fault of the rental car companiesReviewed 7 May 2021
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6.0
Pros:The car worked wellCons:Check in procedure. We had to wait in line for over one hour.Reviewed 3 May 2021
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2.0
Pros:We were unable to go to Hawaii because of COVID. They charged us over $700.00 for a car we never used. I will never book thru Priceline or use Thrifty ever again. Trying to talk to them about this was a waste of time. They just kept repeating that the reservation was not cancelable.Cons:Recognize that the traveler can't foresee state law changes and that charging people for a car they never used is both immoral, bad business practice and pisses people off. I will never use Priceline or Thrifty again. And we travel all over the world.Reviewed 6 Mar. 2021
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4.0
Pros:Dropoff was comparatively easierCons:Waited in line for two hours to pickup the car.Reviewed 29 Nov. 2020
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10.0
Pros:Fast, friendly service. The agents explained everything and made it very easy on me.Reviewed 29 Jun. 2020
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10.0
Pros:Easy process and professional serviceCons:N/AReviewed 14 Apr. 2020
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5.6
Pros:Yes the staff was helpful and friendly.Cons:The extra fees just kept stacking up once we got the car, it ended up being almost double of what paid in advance online, and the extra insurance I paid for ended up not being part of thrifty. The 15$ a day fee for your spouse to drive the car and 90$ for a tank of gas were the toppers!Reviewed 1 Feb. 2020
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7.2
Pros:Check-in and check out was quick and easy.Cons:Car was in very poor shape. Not cleaned properly.Reviewed 22 Jan. 2020
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10.0
Pros:Everything was easy and staff was phenomenalReviewed 8 Jan. 2020
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9.6
Pros:very nice service people at the counter, even provides with location guide , in friendely ayReviewed 24 Dec. 2019
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10.0
Pros:Friendly staff, clean car, quick return!Reviewed 4 Dec. 2019
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9.2
Cons:The vehicle didn’t smell great, but staff was so nice it almost didn’t matter!Reviewed 14 Jul. 2019
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