10.0
The pick up was so easy and fast and so was drop off! Would recommend using themReviewed 17 Aug. 2022
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4.0
Took forever to get car. Had flat tire on top of Waimea canyon. Tire was bald and no owners manual to help figure out where spare tire was. Waited 2 hrs and still no tow truck. Finally found someone with same vehicle and looked at owners manual regarding spare tire. We would appreciate a partial reimbursement for our terrible day!!Reviewed 2 Dec. 2021
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10.0
Easy process when actually picking up our car and when returning. Great people at the rental, so friendly and helpful.Reviewed 17 Nov. 2021
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10.0
Easy process, really expensive for what we gotReviewed 1 Nov. 2021
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10.0
I liked the ease of pick up; I was allowed to go out and choose any car on a particular row that was in the category I had reserved. I wasn't given any high-pressure treatment, trying to get me to upgrade to something I didn't need or buy an unnecessary insurance policy Then it was just a matter of looking the car over for any scratches and proceeding out to our destination. The return was equally straightforward. I applaud the company for this most appreciated streamlined approach!Reviewed 22 Oct. 2021
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9.6
Cons:Our experience was great. We were upgraded to a vehicle that best suited our needs at no cost.Reviewed 25 Aug. 2019
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8.8
OverpricedPros:Car was fine staff was fast.Cons:4 days cost more than bringing it back & getting an upgrade for a week separately. Together price would have been $1500. Separately (2 reservations rather than 1) was $580 & $340. Ridiculous.Reviewed 2 Jan. 2019
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8.8
Good experiencePros:Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.Cons:Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.Reviewed 27 Nov. 2016
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