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Reviews for Hertz in Denver
Pros
" at pick up was friendly"(in 2332 reviews)
"Better !"(in 668 reviews)
"How friendly and helpful the was."(in 2332 reviews)
Cons
"No other ."(in 6133 reviews)
"Will from Hertz again!"(in 511 reviews)
"Worst of my life."(in 678 reviews)
Overall Rating5.0 FairBased on 472 reviews
Cleanliness
5.8
Comfort
5.9
Overall
4.9
Pick-up/Drop-off
4.8
Value for money
5.2
Recent reviews
Traveler rating
49
30
7
21
2
0
197
Find reviews that mention:
2.0
Impossible and stupidReviewed 14 Oct 2024
review from
8.0
Cheaper pricing for Tesla and more optionality for charging.Reviewed 28 Aug 2024
review from
10.0
they saved our butts when our flight were cancelled and unable to be rebooked for several days. We were able to rent a car at 3 am and 1-way it home.Reviewed 6 Aug 2024
review from
2.0
Absolutley terrible. Worst car rental experience I have ever had. Did not get the car rental that was reserved and purchased. Waited for over an hour to get a different car than the one was reserved and it was also not fueled up. The pickup location was a total mess and very unorganized, probably over 30 people waiting in a tiny lobby. Will never be going through hertz ever again. Absolutley terrbible experience!!!Reviewed 24 Jun 2024
review from
8.0
System went down so check in process didn't work. Car wasn't ready even though i was told it would be. Once I did get a car, it smelled like cigarette smoke so I asked for a new one. Customer service was helpful though so they did resolve the issues once i brought them up.Reviewed 20 Jun 2024
review from
4.0
We drove 45 minutes across the city to the locations we were told to drop off the car at. We were also given a dropoff time that was the same as the closing time (which was noon and we were not notified that they closed at noon.) We arrived on time but could not find anywhere to park in the full lot. By the time we got in the door within 5 minutes of our dropoff time, the hertz desk was empty and there was no one to talk to. There was a key drop box by it said charges would accrue until the next employee arrived. It was the start of the long weekend. It also didn’t feel like the safest area and we were nervous that if something damaged the car over the weekend we’d be liable. We waited another 45 minutes on the phone to get through to customer service. I will say they did grant us a two hour extension and allowed us to drop it off at the airport (another 40 minutes away plus having to catch a shuttle) for only an extra $10 airport fee, but it was incredibly inconvenient. Our rental agreement said we were allowed a 59 minute grace period and nothing about the location closing. Everything else was fine about this rental but that kind of ate up a whole afternoon of our vacation.Reviewed 26 May 2024
review from
6.0
It was HORRIBLE and TIME-CONSUMING! We didn't notice that the car we rented was to be picked up at your location in downtown Denver; after first stopping at the Denver airport Hertz, your agent told us to go downtown Denver to pick it up. We waited 20 minutes for the train that took 30 minutes to go from the airport to downtown Denver, then Uber to your downtown location, which closes at 5 p.m. on Friday, and we finally got there at 6 p.m.! Therefore, we called, and you canceled it. Thank you. BUT, we WASTED A LOT OF OUR SHORT VISITING TIME WITH OUR FAMILY, CHASING DOWN OUR RENTAL, WHICH WE ULTIMATELY COULD NOT GET! Subsequently, we rented from another company. On the positive side, the Hertz representative whom we spoke to about this fiasco was very understanding, and, as I said, she canceled the reservation. Technically, this was our fault. I'm an old man and don't travel much now.Reviewed 20 May 2024
review from
2.0
Not only was the car when we finally got it filthy and the gentleman did offer to go back and clean it but the more important thing is it. It was a two hour and 15 minute wait because they had 16 people in line and one employee I mean there were people in front of me that were trying to return a car and it took two hours and 25 minutes to return the car. Extremely unprofessional and extremely frustrating to all the people that were in line.Reviewed 9 Apr 2024
review from
2.0
No vehicle (booked an Tesla) available at time of arranged collection. Offered a sub standard vehicle with no compensation, nor offered an alternative upgrade. I had to get a friend to take me to another site to pick up the Tesla. 2 hours delay on a very tight schedule day. Not happy, I would not use again.Reviewed 31 Mar 2024
review from
2.0
The key fob died so i had to replace it they have yet to send me my reimbursement Also they gave me a electric rental in a city with 3 charging stations two of which were behind pay to park.Reviewed 3 Mar 2024
review from
8.0
The car I had wasn’t very clean inside (dirty internal windows). I also had to buy washer fluid to top up as it was running low.Reviewed 27 Feb 2024
review from
2.0
Won’t accept my card. I flew from other state and I couldn’t rent van. That really pissed me offReviewed 17 Feb 2024
One of the advantages of booking with a car rental company like Hertz is since this is a global rental car agency, you are likely to find a wide variety of types of cars available to you. They also offer added features like being able to rent car seats for your kids or add things like GPS to your rental for your stay in Denver. If you want to do a one-way rental to drive to somewhere else in Colorado or even to another state in the United States, a large company like Hertz can easily accommodate this type of request.
If you want to enjoy in a little bit of luxury during your trip to Denver, renting with Hertz offers a special advantage. In many of their locations, they offer a wide variety of luxury sedans and SUVs from manufacturers like BMW, Mercedes Benz, Cadillac, and Range Rover. While you certainly will pay a little bit more for these vehicles, they really can enhance your trip.
Quite a few people head to Denver in the winter to take advantage of the amazing winter activities in the mountain areas around Denver, including ski areas like Aspen and Vail. When you book with a company like Hertz, you will find plenty of different SUV models that are great for winter driving and have space for all of your outdoor gear. An added bonus is that most of these vehicles will have all-season mud and snow radial tires on them to make your driving on slippery roads safer.
One reason why people love to book cars with Hertz in Denver is that there are plenty of places that make a great day trip from Denver. These include spots like the Denver Art Museum, the Molly Brown House Museum, the Colorado State Capital building, and the amazing outdoor Red Rocks Amphitheater.
Intermediate rental cars from Hertz in Denver are around 36% cheaper than other car types, on average.
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FAQs about renting a car from Hertz in Denver
What are some of the advantages of booking with Hertz in Denver?
One of the best reasons to book with Hertz in Denver is that they have several locations in the Denver area. This means that if you want to rent a car at the airport and then return it to a different location in Denver, you can easily do so. If you arrive in Denver and then decide you want a rental car, there are plenty of locations throughout the city where you can pick up your car. Hertz also offers a wide variety of cars, all the way from economy classes up to premium models and SUVs.
Where are the best places to pick up a Hertz rental car in Denver?
Often, travelers book Hertz car rentals in Denver and pick up their car at the Denver International Airport (DEN). While that can be convenient if you arrive at the airport if you are already in downtown Denver and want to rent a car, traveling all the way back to the airport can be quite a hassle. The good news is that Hertz offers three different locations right in the heart of Denver, including two locations just to the east and west of the famous Denver Zoo.
Are there places that I can park for free while I am in Denver?
When people book with Hertz car rentals in Denver, the first question they often ask is, "where I'm going to be able to park my car while I am in Denver?" One of the great things about traveling through downtown Denver if they offer smart meters that allow travelers to use a variety of payment options to pay for their parking instead of always needing to have change for a meter. In addition, many of these metered spaces are free on Sundays and holidays. If you are looking for something a little more cost-effective, there are quite a few parking garages in the downtown area that offer parking at a substantially reduced rate compared to meters.
What is the most popular rental car from Hertz in Denver?
Intermediate (Class Intermediate SUV or similar) is the most frequently booked rental car type from Hertz in Denver.
How many car rental locations does Hertz have in Denver?
Hertz has 8 rental locations in Denver. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Denver Intl airport (DEN)?
Yes
Does Hertz offer shuttle or airport pick-up services from Denver Intl airport (DEN)?
Yes
See more FAQs
Everything you need to know for your Hertz car rental in Denver
Search for cheap rental cars from Hertz in Denver with KAYAK and rent a car from Hertz that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Hertz rental car deal in Denver.
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