Book Payless car rentals in Boston

Fri 18/8
Noon
Sat 19/8
Noon
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Reviews for Payless in Boston

  • All reviews 100%
6.8/10 Good
Based on 181 reviews
  • 6.5
  • 6.9
  • 5.2
  • 6.2

Recent reviews

Most recent
    6.4 Good
    Economy
    27 Jul 2017
    No Dropoff Signage
    Pros: Price was very good.
    Cons: There were no signs at Logan Car Rental for Payless Car Rental. I drove around for 20 minutes before someone from another rental company gave me directions to the dropoff location. The person who helped me get the car initially at the counter was terrible. She was not personable at all. At one point in the process she decided to move her computer which caused it to unplug and that added 20 minutes to the process.
    8.0 Good
    Intermediate
    25 Jul 2017
    Great staff at Logan International
    Pros: I thought the staff was excellent - friendly and patient. Payless cost slightly more than a few other companies but the line was MUCH shorter and was worth every penny compared to those standing in line for an hour.
    Cons: My car was not cleaned out - still had trash from last renter.
    8.0 Good
    Intermediate
    11 Jul 2017
    Pros: Price and convenience
    Cons: Difficulty finding car
    6.8 Good
    Economy
    10 Jul 2017
    Absolutely horrible customer service
    Pros: The car was nice and clean. And that was the end of the good stuff. I will never work with Avis/Budget/Payless again after the customer service experience.
    Cons: 1) They let me reserve my pickup for 11:00pm. My flight was 10 minutes late, so I arrived a few minutes after 11:00 to find out the counter closes at 11:00. 2) A line of 50 or more customers shows up at the Avis/Budget/Payless counter (same parent company) where 3 associates are working. 2 of them immediately went on break. 3) I waited in line well over an hour in the middle of the night, then by the time an Avis associate got into the Payless system to help me, it was 1:45 am when I finally got in the car. 4) There was absolutely nobody around in the drop-off area when I went to return the car. I again had to wait inside at the pickup counter. I will never work with any of these companies again, even if it means paying more somewhere else.

Where can I find Payless car rentals in Boston?

15 Transportation Way, Payless car rentals

Address

15 Transportation Way

Phone

+1 617 561 0139
Payless