Book Hertz car rentals in Boston

Reviews for Hertz in Boston

Recent reviews

Traveler rating

Wonderful

112

Very good

47

Good

22

Okay

39

Fair

27

Mediocre

0

Poor

85

Find reviews that mention:

pick up the carwrong location

car was cleangreat experience

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

friendly staffcar was dirty

location was closed

6.0

I like the pick up it was good, even that we have to ask many questions regarding the process. Improvement: Better information to the customer 1. We drop off around 5am in the morning and we have to figure it out how we go in into the parking building , how and where to left the keys, even though we asked the procedure. More caring with the customers 2. We called 1 day before to drop off if we can returning the car at the airport, however they said yes but paying $112,00, because of my work I have to travel frequently and never happen this amount of cost and most of the time it has no costReviewed 9 Jan. 2023

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10.0

No other comments, nothing was left out and the experience was better than the other car companies operating at LoganReviewed 19 Dec. 2022

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2.0

When I arrived, the car I booked was not allowed to be received with the card I had paid with. Extreme rules that you can only rent with a debit card if you return to the same location and have an outbound flight ticket. But I booked a one way rental Boston to Albany, with a train ticket home. Shouldn't be allowed to rent with a card I won't be able to complete the trip with. Or needs to be EXTREMELY indicated. Very disruptive and disappointing part of the trip, I won't feel confident renting on Kayak again.Reviewed 6 Nov. 2022

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10.0

They upgraded the car for free. Check in was super easy.Reviewed 31 Oct. 2022

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4.0

Drop off instructions were 0/10.Reviewed 30 Oct. 2022

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8.0

I loved how easy it was to pick up and drop off. The quality of the car was great tooReviewed 28 Oct. 2022

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6.0

Car was not of the caliber you would expect from Hertz. Did have good gas mileageReviewed 17 Oct. 2022

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8.0

After hours drop off has very little explanation of how to handle. Better if you had instructions written out so people know what to expect.Reviewed 3 Oct. 2022

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6.0

Staff was not friendly neither helpful. Tire pressure was too low, there was no introduction and the car wasn’t clean.Reviewed 30 Sep. 2022

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10.0

EverythingReviewed 18 Sep. 2022

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8.0

Hours are very restricted at this site. Site posting implied that you would be charged for additional hours if car was returned after hours. Luckily, this was not the case.Reviewed 15 Sep. 2022

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2.0

Arrived at Hertz counter at Logan in Boston. Was told my car needed to be picked up downtown and the office was closed. Hertz was totally unhelpful. Told I had to talk to Kayak. No one to talk to there!!!! Had to rent from Alamo at the counter. Paid over $100 more. I was able to cancel the Kayak rental and get a refund but was a big hassle and vacation time wasted.Reviewed 13 Sep. 2022

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• Has the Hertz rental car policy in Boston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Boston?

  On average a rental car from Hertz in Boston costs C$ 110 per day.

• What is the most popular rental car from Hertz in Boston?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Boston.

• How many car rental locations does Hertz have in Boston?

  Hertz has 6 rental locations in Boston. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes