Book National car rentals in Boston

Reviews for National in Boston

Recent reviews

Traveler rating

Wonderful

15

Very good

4

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

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car availablepick up and drop

car was greatcredit card

pick up the cargreat service

staff was helpful

10.0

My experience was outstanding! Excellent car, spotless and fun to drive. I left my phone in the car and went back to retrieve it. The customer service rep took my information and went looking for the car. Ten minutes later she came back with it in her hands. What a great relief 😅Reviewed 2 Jul. 2024

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8.0

Pros:Excellent staff at pick up and drop off.Cons:Car smelled like cigarette smoke and wasn't very clean. Line to pick up car at the airport was VERY long, took over an hour to get the car.Reviewed 25 May 2021

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8.0

Pros:Easy pick up and drop off for the most part at the airport except the National employees weren’t at the counter when flights got in making a great many people standing in line for both National and Alamo so the Alamo people could help us.Cons:Car smelled like something had been either in the car and got moldy or a wet animal had been inside causing the first day to be almost Unbearable to drive in.Reviewed 4 May 2021

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10.0

Cons:No one at counter at BOS upon arrival at 10:30pm. No sign saying to go up to where cars are. Finally found my way there. After saying they didn’t have the 8 seat suburban available that I had reserved, they eventually found one. Everything was great after that.Reviewed 31 Dec. 2020

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2.0

Pros:The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Cons:The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Reviewed 25 Aug. 2020

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6.4

Pros:They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.Cons:The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.Reviewed 24 Aug. 2020

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8.4

Pros:Easy to pick up and drop off and the shuttle was also expedient to and from the airport. Car was new with 300 miles.Cons:The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.Reviewed 18 Dec. 2019

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10.0

Pros:Friendly and easy couldn’t ask for faster serviceReviewed 30 Nov. 2019

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8.0

Cons:Should give car with full tank of gasReviewed 8 Oct. 2019

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10.0

Pros:Staff was very helpful, would rent from National again!Cons:We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.Reviewed 29 Sep. 2019

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9.6

Cons:All was greatReviewed 1 Sep. 2019

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More

• What is the most popular rental car from National in Boston?

  Luxury (Audi A4 or similar) is the most frequently booked rental car type from National in Boston.

• How many car rental locations does National have in Boston?

  National has 3 rental locations in Boston. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does National offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes