Book Avis car rentals in Boston

Reviews for Avis in Boston

Recent reviews

Traveler rating

Wonderful

18

Very good

12

Good

3

Okay

11

Fair

1

Mediocre

0

Poor

26

Find reviews that mention:

car availablepick up and drop

get the carcar smelled

car was cleanfriendly staff

drop off locationcustomer service

8.0

Liked- short line at airport Better- stop overselling me on extras. Desk attendant in Boston was wearing very strong cologne which was aggravating my allergies.Reviewed 2 Mar. 2023

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6.0

No. Apple car play in rental. Gas wasn’t full at pickup. Car had an awful smell to it.Reviewed 24 Oct. 2022

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2.0

I will probably not rent form Avis or Budget ever again. They ended up charging over $1330 when I had arranged a car for $466. Customer service could not help and the online escalation team has yet to get back to me. I feel taken advantage of and ignored.Reviewed 21 Oct. 2022

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8.0

Price was as expected but staff were short and unhelpful. Car was a bit dirty but reliable. Location was hard to find.Reviewed 13 Oct. 2022

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2.0

I went to the rental location. I was told that they did not have any cars. While waiting for an uber to go back to the hotel, someone returned a car that was then provided to me. While all of this was happening, I asked to use the restroom and was told it was only for employees. When I was finalizing my rental agreement, another customer came in and asked for the restroom while he waited, and he was told it was ok to use it. So, why was a paying customer like myself denied the use of the restroom, and another paying customer was allowed to use it? Is it because I am hispanic? I was also charged an extra fee for the car, because I had reserved a compact car, and I got a full car. Was this my fault? That you ran out of inventory? I had to take the first car that came in!!!Reviewed 12 Oct. 2022

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6.0

The process for online check in, and informing people they can use a separate streamlined line should be reiterated.Reviewed 10 Oct. 2022

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2.0

Not enough worker. Only 2 counters open for a line of my than 50 peopleReviewed 29 Sep. 2022

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10.0

Excellent vehicle, upgraded to full sizeReviewed 20 Sep. 2022

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2.0

After waiting over 1 hour in line at Logan airport for my car I was told there were no more cars and that I needed to go to a hotel in Boston to pick up a car. Thus, I had to pay for Uber to take me there. To make matters worse, that facility is only open at 8AM. Since my flight back out was at 7AM I had to return the car the night before and pay for another Uber to the airport. Yes, I still got charged for a full day of rental. The staff at Avis were fine just rushed and under duress. Avis management's lack of planning to adjust to volume causes the issues. They aren't a startup organization by any means, yet almost behaves like one.Reviewed 18 Sep. 2022

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2.0

Understaffed at pickup with long waitReviewed 4 Sep. 2022

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10.0

Amazing customer service. This lady at Avis office took good care of me. Car was top, theyupgraded me for free!Reviewed 31 Aug. 2022

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2.0

Car wasn't ready at reservation time. Car requested wasn't available. Car smelled like smoke.Reviewed 8 Aug. 2022

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• Has the Avis rental car policy in Boston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• How much does it cost to rent a car from Avis in Boston?

  On average a rental car from Avis in Boston costs C$ 196 per day.

• What is the most popular rental car from Avis in Boston?

  Mini (Toyota Sienna or similar) is the most frequently booked rental car type from Avis in Boston.

• How many car rental locations does Avis have in Boston?

  Avis has 7 rental locations in Boston. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes