Cons: "Will never fly with WestJet again regardless of price."
Cons: "Top marks for WestJet!"
Pros: "Seat wasn't great but on time boarding was awesome"
Pros: "Flight was fine"
Cons: "Having my luggage. 2nd flight and 2nd time my luggage didn’t arrive with me."
Pros: "The flight crew was excellent. Pilot definitely had his passengers in mind. Landing in windy Regina was perfect"
Cons: "The cabin person upon entering sucked a lemon apparently"
Cons: "Had seat that didn’t recline and not in an exit row. My fault for not changing"
Pros: "Loved the pilot’s sens of humour! Made us laugh which took away the stress before take off!"
Pros: "Flight was fine"
Cons: "Air canada late as usual in coming in and departure.air canada needs to improve their reliability"
Pros: "price efficiency"
Cons: "gate change last minute"
Pros: "On time, free coffee, free pretzels"
Cons: "Going home."
Pros: "It wasnt bad"
Cons: "I didnt like that you changed my flight last minute (20 hours before flying) from WestJet to Delta. And you changed it from a flight to Toronto to a flight to Seattle. Which made it an International flight, causing me to have to be at YVR airport earlier.."
Pros: "That it was a direct flight. No delays. Friendly gate people"
Cons: "The snacks. The seats hardly recline. Baggage fees"
Pros: "Westjet is great but charging for checked bags makes customers stuff more and carry more onto the plane. Westjet should rethink this as the overhead bins are becoming tougher to find space for luggage"
Pros: "All it was good."
Cons: "We were 25 minutes late and they did not let us board."
Pros: "Always friendly and helpful!"
Pros: "Everything from boarding early to funny safety announcement was awesome."
Cons: "I think they should remove the ability to have people lean back in their seats on the shorter flights. It’s clostraphobic when some feel they have to have a ‘lay back nap’ for such a short flight. It is like you have zero breathing room and feels like they are encroaching on my breathing space. People, the seats are already too close together must you lay back?"
Cons: "Should have been home by midnight but ended up landing at 1:45 am."
Pros: "The friendly staff."
Cons: "The actual plane. First flight was 737. Second flight Prop plane. Ugh"
Pros: "Friendly and helpful staff."
Pros: "Great crew"
Cons: "45 min delay at LAX"
Cons: "Very poor attitude of cabin crew. if they don’t want to serve the “guests” get another job."
Pros: "Short flight at a great price!"
Cons: "If you are not a US citizen, you must apply for an Eta. Canada charges $7 for citizens to enter the country. Did not know we needed this and had to apply online right before boarding our flight."
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "Crew ok."
Cons: "Was told need to fix my ticket from Bangkok. So after waiting over an hour to get ticket fixed, found out didn't need to. Then a rush through security . Lucky Westjet flight delayed (usual) And made flight by running to gate. Then get to sit on plane for an hour. AGAIN. Two flights on Westjet and two delayed and two sat in the plane an hour. First time missed my connecting to Hong Kong and Bangkok. I know nothing perfect, but this seems to be the norm. Next time will try to find someone else to fly with."
Pros: "The efficiency of boarding and de-icing, seating.arrangements and on time arrival plane was clean and my.tomato.juice was cold and delicious."
Pros: "The flight comes into Vancouver at a very good time."
Pros: "On time. Quick flight. Reliable"
Cons: "Food was cookies and coffee"
Pros: "All staff were amazing"
Cons: "The Toronto airport has to be on of the most unorganized and disfunctional airport in the world. I have never seen any airport as poorly designed as this one. I would suggest that any traveller try to avoid this airport because I have never had a good experience at this airport."
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Cons: "We had 1-hour delay"
Cons: "No vegetarian stuff inflight. Plz suggest to westjet."
Pros: "Staff on the ground and in the air were great - nice, polite and funny"
Pros: "Issues with delays resolved nicely by re routing our itinerary so we could make it back home the same day after a series of flights over 23 hours."
Cons: "Flight and baggage delay of 2.5 hrs."
Cons: "You should hire agents who don't lie to passengers. That's not a good reputation 4 the company. Have an office for the baggages where passengers can address their issues."
Pros: "convenience and smooth ride"
Pros: "The crew was excellent !!! They were helpful and friendly. The plane was packed and they made it pleasant!"
Cons: "Lack of leg room. Fortunately ot was only an hour and ten minute flight."
Cons: "Too small of a plane. Using twin props instead of jets.. Depends on the time of departure. You pay for preferred seating and get jammed into this de Havaland jumper plane. Noisy and then the gate is at the end of the old part of the Calgary airport. Having to board and get off the plane in rainy weather. How bush for both airports. Air Canada please come back to Abbotsford.!!!!Everything"
Pros: "The service was fantastic. It always is. I always use west jet and have never had any issues. Friendly staff very helpful. I will continue to use west jet. My parents live in Calgary and I travel a lot for work so you will see me again."
Pros: "Customer focus and service"
Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"
Pros: "The flight attendants were amazing!"
Cons: "The head phone jack for my tv was broken which was annoying but not the worst thing ever because I just listened along with my wife beside me. If I hadn't known the person beside me and have been able to listen to share theirs it would have been way worse."
Pros: "staff was great, left and arrived on time and we stayed up in the air!"
Pros: "Soft voice of flight attendants with such an early flight."
Cons: "Paying for food. Paying for luggage. Movies in a loop, not on demand. Missed beginnings of all movies I watched."
Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."
Pros: "Co fomfortable seats"
Pros: "Amazing crew who made us feel very comfortable as we traveled with our 9month old daughter. Westjet stands out because of their commitment to service"
Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."
Pros: "Always friendly and helpful...great to see and experience!"