Another good flight newer plane therefore better seats. The landing was excellent!
Great service during the pandemic.
Cons: "The exit row door in 12B kept making a high pitch squealing noise...very unnerving"
Pros: "Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!"
Cons: "N/A"
Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Cons: "Significant delay of departure."
Pros: "Crew was very rude both to and from Sydney. Always made people feel like they were a burden and they didn’t want to even be there. Will never fly Delta again, especially internationally."
Cons: "Hire employees that at least pretend they enjoy their job."
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."
Cons: "Flight left on time and arrived 30 minutes early! Great crew. No complaints here!"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "Yes"
Cons: "Snacks"
Cons: "We were late getting into ATL."
Pros: "Crew was excellent. Friendly and always with a smile."
Cons: "The headphones distort the sound too much. You miss half the dialogue if you are using the Delta headphones."
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Cons: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Pros: "Large 9" screen for movies, games, etc. Sat in emergency exit row and there was lots of extra space."
Cons: "Seats were slightly larger than older planes, but the back has an uncomfortable curve to it."
Pros: "It is only a 40 minute flight how bad can it be. No in flight entertainment or beverage service, there never is, no time. Understandable"
Cons: "As with any flight since they started squeezing seats tighter, I am over 6 foot so there is no such thing as being comfortable!"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "Priority boarding and on time"
Cons: "Nothing"
Pros: "Preboarded and all went smooth and quick"
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Pros: "Free food. Extra room."
Cons: "Waiting on runway"
Pros: "Arrived"
Cons: "Delta changed our seat assignment and our seats sucked"
Pros: "Not on time"
Cons: "2 hour delay"
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Pros: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Cons: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."
Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "Complimentary upgrade"
Pros: "Everything was great."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "comfortable seats"
Cons: "delay delay delay"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "Left on time, plane was clean and arrived early"
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."
Pros: "Delta is always running behind."
Cons: "Sitting on tarmac in Traverse City for 15 minutes waiting for gate to open up"
Pros: "Left ontime, arrived 30minutes early."
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Pros: "On board crew was helpful and polite considwring our circumstances."
Cons: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Pros: "Really liked the plan"
Well the space between chairs made it a bit uncomfortable. The ride was excellent felt as if I was in a bus. And from the pilot to the staff of the flight was excellent. Loved it overall
Flight delayed, missed my connection, had to sleep in Calgary airport for 9 hours. Westjet would only advise it wasn’t their fault. The wouldn’t connect me on an earlier flight as they said I wasn’t a Premium member. I will be doing my best to avoid Westjet in the future including canceling my Westjet credit card. This experience has really left me with a sour taste for this airline
Let people bring drinks onboard
The staff was very accommodating and very polite .
Cons: "flight was delayed 2 hours, could have been some better communication on the delay"
Pros: "Premium seats were more comfortable, crew in our section was great, newer airplane was lovely, food and drink were really good."
Cons: "Can’t think of anything within WestJet’s control that was bad."
Pros: "Crew not attentive unless you were in club class"
Cons: "Didn’t really expect much it was okay"
Pros: "The Crew was great"
Cons: "Let my golf clubs fly at no charge. Seat update at check in at no charge."
Pros: "Good seat exit row"
Cons: "Flight did not leave on time and no updates"
Pros: "It was the last leg of my journey back home."
Cons: "Not much more could be done on such a short flight."
Pros: "Super fast. All on time."
Cons: "I didn't like in a middle seat and being told that in order to move to an aisle seat I would have to pay $13.50. Normally with Westjet it was always free to change seats at Check in. It's frustrating when things change and you only find out at the time of check in rather than at time of booking."
Pros: "Good crew."
Cons: "My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same."
Pros: "Flight was fine"
Cons: "Air canada late as usual in coming in and departure.air canada needs to improve their reliability"
Cons: "My tv was not working, landing was not smooth staff was rude specially Edward"
Pros: "Quiet and comfortable"
Pros: "Room Sears in row 4"
Pros: "Westjet is great but charging for checked bags makes customers stuff more and carry more onto the plane. Westjet should rethink this as the overhead bins are becoming tougher to find space for luggage"
Pros: "From checking in to my arrival I enjoyed the service. The crew even on ground were helpful at the checking in. The light refreshments were okay. I am impressed. I had no on board entertainment so can’t comment on that."
Cons: "Nothing in my whole experience with WestJet on my trip."
Pros: "All it was good."
Cons: "We were 25 minutes late and they did not let us board."
Pros: "Always friendly and helpful!"
Pros: "I lol ke the crew !!"
Cons: "Should have been home by midnight but ended up landing at 1:45 am."
Pros: "The friendly staff."
Cons: "The actual plane. First flight was 737. Second flight Prop plane. Ugh"
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "Crew"
Cons: "- Booked using points & not offered the option to pre-order a meal - only non perishable food choices on board - flight delayed, crew at gate not well informed"
Pros: "The efficiency of boarding and de-icing, seating.arrangements and on time arrival plane was clean and my.tomato.juice was cold and delicious."
Pros: "On time. Quick flight. Reliable"
Cons: "Food was cookies and coffee"
Pros: "Food was OK and the crew were ok."
Cons: "Our flight was supposed to leave a t 1045. Half an hour before the flight was to depart we were told that the plane is her, but it is in the hangar and they are trying to get it to the terminal for loading. (can you believe) Once it miraculously got to the terminal the crew had to do a safety check etc etc and we boarded the flight 30 minutes after scheduled departure time. We were then informed that the plane had to be fuelled with 20,000 lbs of fuel while we were boarded. This took another 20 minutes. Then they had to de ice. We departed 1 hour after the scheduled time. They ran out of meals on row 14. The entertainment system did not work. When the fasten seat belt sign was on and an announcement came on to stay in your seats, people were wandering around aimlessly and the crew never enforced the announcement. All in all a less than satisfactory experience and an airline I would not fly again if I can help it."
Pros: "Getting on in Palm springs and getting off in Winnipeg. Thanks WestJet"
Cons: "Not knowing to download The app until I was on the plane"
Pros: "The staff was pleasant and helpful"
Cons: "Seats very narrow"
Pros: "Staff on the ground and in the air were great - nice, polite and funny"
Pros: "convenience and smooth ride"
Cons: "It took an hour and a half for the flight attendant to reach the fifth row to offer refreshment an then announced they had run out of red wine. Apparently she failed to check the stock before departure."
Pros: "The crew was excellent !!! They were helpful and friendly. The plane was packed and they made it pleasant!"
Cons: "Lack of leg room. Fortunately ot was only an hour and ten minute flight."
Pros: "Nothing"
Cons: "Too small of a plane. Using twin props instead of jets.. Depends on the time of departure. You pay for preferred seating and get jammed into this de Havaland jumper plane. Noisy and then the gate is at the end of the old part of the Calgary airport. Having to board and get off the plane in rainy weather. How bush for both airports. Air Canada please come back to Abbotsford.!!!!Everything"
Pros: "The service was fantastic. It always is. I always use west jet and have never had any issues. Friendly staff very helpful. I will continue to use west jet. My parents live in Calgary and I travel a lot for work so you will see me again."
Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"
Pros: "Stewards were nice"
Cons: "This flight and the one before we're both delayed by over an hour. What's worse is each time we ended up spending about 20-30 min slowly driving around the runway since the takeoff queue was backed up so much. Maybe not the airlines fault for that but the pilot never said a word about it and kept us in the dark. Each flight was in total delayed by several hours. It seems more often than not these days that flights are delayed and are totally unreliable. I've come to hate flying."
Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."
Pros: "Everything was shipshape and organized. Every crew membe r we talked with seemed knowledgeable and friendly. Good value."
Pros: "Always friendly and helpful...great to see and experience!"
Cons: "Flight delayed, crew didn't remove garbage before landing."
Pros: "Cleaniness and timing the most."
Cons: "Snacks could have been better since this is not a short flight."
Pros: "We were delayed while in the plane. The steward decided to give drinks and snacks on the house which in the end lightened the atmosphere. It did make it late for the Oilers play-off game which was likely very important to many of the business men on the flight."
Cons: "Could not figure out how to get their entertainment app to work."
Flight met expectations. No problems. The crew sat at the front of the plane for the entire flight, talking very loudly, acting like a bunch of obnoxious teenagers. So loud I could hear them clearly despite my noise cancelling headset. Total disrespect for any passengers who didn't want to listen to their non stop loud behaviour, or were trying to sleep, or just wanting a peaceful quiet flight
It’s a no frills airline, professional and gets the job done well.
Nothing at all. The flight attendants couldn’t care less about the passengers. Overheard 2 complaint about being “too tired to bother or care about anything”. Complaining about working 2 jobs and was even too tired to care about returning a lost pair of glasses that they just threw away. Never flying this crappy airline again.
Really nice flight barring a one hour delay, which was already informed. Staff at abbottsford check in counter was very friendly and helpful. Her name was Robin.
Lack of staff Airplane (even with upgraded seats) was not comfortable Boarding took extremely long, no system in place Inconsistent messaging on reason for delay
I sat near a man who continually took his mask off. He was told to put it on 3 different times. He would say “ oh sorry” then remove it as soon as they walked away. By the end of the flight they had given up and they all walked by him “maskless” and didn’t say anything. He coughed and sneezed throughout the flight
Price was good. Boarding was terrible. Perhaps it was on the airport authority. No food and no entertainment, as expected. No tunnel for boarding and getting off (inconvenient)
Cons: "We ran into a hiccup at the airport and my wife left her purse in the bathroom near security. Since the gate was over 1km away we ended up arriving 5 minutes before departure time but the gates were closed and they would not let us on.Gate staff were very unhelpful, and the next day the manager at Halifax was very rude about returning our checked luggage. We will fly with WJ/AC from now on."
There is no in-flight entertainment or food on this flight but for the price it was perfect - direct flight, on time, easy check in and boarding experience
You get what you pay for. It was all good.
Cons: "Was very late. Could not sort out simple boarding issues"
Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."
Pros: "Great"
Cons: "nothing"
Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"
Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."
Flight met expectations. No problems. The crew sat at the front of the plane for the entire flight, talking very loudly, acting like a bunch of obnoxious teenagers. So loud I could hear them clearly despite my noise cancelling headset. Total disrespect for any passengers who didn't want to listen to their non stop loud behaviour, or were trying to sleep, or just wanting a peaceful quiet flight
It’s a no frills airline, professional and gets the job done well.
Nothing at all. The flight attendants couldn’t care less about the passengers. Overheard 2 complaint about being “too tired to bother or care about anything”. Complaining about working 2 jobs and was even too tired to care about returning a lost pair of glasses that they just threw away. Never flying this crappy airline again.
Really nice flight barring a one hour delay, which was already informed. Staff at abbottsford check in counter was very friendly and helpful. Her name was Robin.
Lack of staff Airplane (even with upgraded seats) was not comfortable Boarding took extremely long, no system in place Inconsistent messaging on reason for delay
I sat near a man who continually took his mask off. He was told to put it on 3 different times. He would say “ oh sorry” then remove it as soon as they walked away. By the end of the flight they had given up and they all walked by him “maskless” and didn’t say anything. He coughed and sneezed throughout the flight
Price was good. Boarding was terrible. Perhaps it was on the airport authority. No food and no entertainment, as expected. No tunnel for boarding and getting off (inconvenient)
Cons: "We ran into a hiccup at the airport and my wife left her purse in the bathroom near security. Since the gate was over 1km away we ended up arriving 5 minutes before departure time but the gates were closed and they would not let us on.Gate staff were very unhelpful, and the next day the manager at Halifax was very rude about returning our checked luggage. We will fly with WJ/AC from now on."
There is no in-flight entertainment or food on this flight but for the price it was perfect - direct flight, on time, easy check in and boarding experience
You get what you pay for. It was all good.
Cons: "Was very late. Could not sort out simple boarding issues"
Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."
Pros: "Great"
Cons: "nothing"
Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"
Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."
Boarding, Flight, Crew was all good to very good. However once again I have had a flight I booked with Flair changed and or delayed. This time both. Since I booked the flight I had four time changes and then two delays. 7 to 7:30 and then 8:00. But worse the flight that was supposed to get me home when I booked it around noon now didn’t get me home until close to 10pm. That is 10 hours out of my life I can’t get back. These are the kind of issues that I can’t tolerate. This time it was flying home but other times it has been outbound and caused missed important meetings. Getting to the point where I have to fly in a day ahead of time. Airlines inability to deliver to schedule is costing me priceless time and business efficiency.
As bad as it gets. 5 different delays in 1 day
Flew from Kitchener to Wpg. Everything from booking to boarding to departure went smoothly. We even arrived early!
First off, It’s a budget airline so adjust your expectations. They boarded efficiently and pushed off the gate on time. Arrivals to the destination was slightly delayed due to headwinds but nothing major. Service by flight cabin crew was good. Cabin is a bit aged but maintained. Seats are comfortable enough all things considered. I would fly with flair again.
This is my second Flair flight. On time departure and early arrival on both trips. Boarding moved quickly compared to my experience on other airlines. I like the reminders throughout eg. Gate email, checkin reminders etc. Clear announcements. I am pleasantly surprised. Keep it up. Excellent pricing, e Even last day or two. Unlike excessive high prices closer to trips. Long walk to terminal, though lots of moving stairs and escalators/elevators. Nothing to add that would not cost more.
Service was terrible and the flight was 4 hours delayed with out any compensation
No cofee or minimum refreshments
Flight was Scheduled for 4:25PM ET but didn't leave until 8PM ET. Terrible!
I wish this and other airlines would board you by row, starting at the back. This was just the free for all approach. Cabin crew were really really nice and also efficient. Captain kept us updated as needed.
Very spacious. There was no food or entertainment. You could offer at least a soft drink to passengers. It's a long flight.
Checking on line didn’t work
The flight and attendants were very good however if I may suggest that the lead attendant who speaks on the intercom, speaks a bit slower She was talking so fast you could hardly understand what she was saying
System had messed up and people who had purchased specific seats had been placed randomly around the plane. ie. I didnt get the seat I payed for
Flight was on time. Staff were good. The seats did not recline so was very tight. Had to pay for water!
You could not cancel flights, that would be fantastic
I didn’t like that our flight was changed by a full day which left us scrambling for a motel room for 6 people at our own expense when I asked Flair they said because we gave you 24 hours notice we would not be reimbursed
Flight was on time. Landed at Pearson a few minutes early but still waiting for our bags over an hour and a half since landing!!! Horrible baggage handling at Pearson!!
I was not impressed with receiving messages concerning the original time of departure was sent to me as well as the current updated messages for the corrected time of departure. I needed to call and speak with a person to ensure my daughter and I were on the correct flight. It was confirmed however, the correct time of departure was then changed from 4:45 pm to 6:05 pm. Once at the airport, it was then changed to depart at 6:30 pm. This was a 4.5 hr. flight so we arrived at Ottawa International Airport at 1:30 am on June 12th rater than shortly after midnight. There were no refreshments served, with the exception of water. This was not acceptable for this flight. Thankfully my daughter and I were able to have something to eat shortly prior to boarding.
The flight was alright however, the seats did not recline making this 5 hour flight uncomfortable for me. The flight attendants were very nice. The flight itself was very smooth with only a few ripples. It was delayed in leaving but not by much.
Poor customer service. Do not print my ticket on the check in (airport).
Unprofessional in every manner
They make you pay for everything:- hand carriage, seat, check-in and don't even offer you a cup of water! It turnout much more expensive than AC !
I didn’t like It at all cause of delays and cancellations last minutes? No entertainment not even charging points in plane ..and I noticed when one flight landed from flair’s air plane the reuse that plane which is fine but no safety protection no sanitary nothing .
Brand spanking new planes and amazing crews.
Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"
Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"
Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."
Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."
Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."
Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."
Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"
Pros: "Everything about Newleaf was awesome."
Couldn’t get in-flight entertainment to work on the app
Boarding, Flight, Crew was all good to very good. However once again I have had a flight I booked with Flair changed and or delayed. This time both. Since I booked the flight I had four time changes and then two delays. 7 to 7:30 and then 8:00. But worse the flight that was supposed to get me home when I booked it around noon now didn’t get me home until close to 10pm. That is 10 hours out of my life I can’t get back. These are the kind of issues that I can’t tolerate. This time it was flying home but other times it has been outbound and caused missed important meetings. Getting to the point where I have to fly in a day ahead of time. Airlines inability to deliver to schedule is costing me priceless time and business efficiency.
As bad as it gets. 5 different delays in 1 day
Flew from Kitchener to Wpg. Everything from booking to boarding to departure went smoothly. We even arrived early!
First off, It’s a budget airline so adjust your expectations. They boarded efficiently and pushed off the gate on time. Arrivals to the destination was slightly delayed due to headwinds but nothing major. Service by flight cabin crew was good. Cabin is a bit aged but maintained. Seats are comfortable enough all things considered. I would fly with flair again.
This is my second Flair flight. On time departure and early arrival on both trips. Boarding moved quickly compared to my experience on other airlines. I like the reminders throughout eg. Gate email, checkin reminders etc. Clear announcements. I am pleasantly surprised. Keep it up. Excellent pricing, e Even last day or two. Unlike excessive high prices closer to trips. Long walk to terminal, though lots of moving stairs and escalators/elevators. Nothing to add that would not cost more.
Service was terrible and the flight was 4 hours delayed with out any compensation
No cofee or minimum refreshments
Flight was Scheduled for 4:25PM ET but didn't leave until 8PM ET. Terrible!
I wish this and other airlines would board you by row, starting at the back. This was just the free for all approach. Cabin crew were really really nice and also efficient. Captain kept us updated as needed.
Very spacious. There was no food or entertainment. You could offer at least a soft drink to passengers. It's a long flight.
Checking on line didn’t work
