Staff were very pleasant
Around my seat was dirty. Magazine had lots of food spills. No entertainment provided. No meal included in international flight.
I got to Sydney from LA at 10am on a Thursday after my flight was delayed by over an hour because of catering issues. I brought a carryon luggage with me but was forced to check it because it was overweight. That's totally fine. When I went to baggage claim after the flight, my luggage was no where to be found. I went to the help desk and was told they have no idea where my bag was. They asked for my contact info and was told to wait for a call. I continuously called to check the status and it was still not located. Finally I heard from them Saturday morning and I got my bag delivered on Saturday at 8pm. I had to leave for my flight at 6am Sunday. I had no clothes and wasted so much time and money shopping for necessities. Very unhappy about.
Comfortable flight, roomy seats. Smiling , friendly staff. Very helpful to all passengers
Ther is nothing that I didn't like about trip and travel.
I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile.
It was a good flight. Arrived on time
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