Crew very nice, food delicious and nutritious
Iceland Air itself is fine.
I had to buy the tickets through JustFly, which is an absolute scam and bilked me out of $750.
Tried to reschedule flight just a few days later because of a friend's wedding. It would have cost more in fees to reschedule the flight than it cost in the first place, and THEN I would have had to pay for an entirely new flight. JustFly was absolutely awful to work with and showed neither remorse nor compassion.
I made it home with my luggage.
Absolutely chaos boarding, seats way to close together in both width and length. They had open seats with more room, told me I couldn’t move seats but let others. Each leg of the flight the pilots landed like the plane fell out of the sky! The crew was yet again nowhere to be found during the flight. They do offer food for sale during the flight but it’s at outrageous Icelandic prices!! Never again!!!
The lights in the cabin were great set up to look like the Aurora
Offered 1 drink and no snack. Rarely do you see the crew on their flights
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