|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Calgary|
|Flight Price||C$ 632|
|Airlines||China Eastern, China Southern, Korean Air, Hong Kong Airlines, China Airlines, Air Canada, Cathay Pacific, EVA Air, American Airlines, United Airlines, Air China, Philippine Airlines, SWISS, Delta, Qantas Airways|
Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.
Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.
Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)
Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Pros: The 737-800 was comfortable for the 3-hour flight.
Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.
Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.
Pros: The plane is quite comfortable and took off on time.
Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.
Pros: fast boarding time Premium Economy
Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.
Pros: The crew members are excellent.
Cons: The food options and the took off time.
Pros: A comfortable flight, with fine service.
Cons: The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic
Pros: Very efficient crew. Good food. Good movies.
Cons: More room around seat.
Cons: The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas.
Pros: Not long waiting for the flight.
Cons: Flight was delayed a bit.
Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!
Cons: Seats of any airplane could use improvement on comfort. But comfort was good.
Pros: Smooth from start to finish.
Cons: More water/drinks, more movies.
Cons: Food was terrible for an international flight. Crew was tired and uninterested.
Pros: Boarding was in order which started from the last to the front of the plane which was excellent since congestion was reduced and smoother flow of traffic. The food was good and tasty. The crew was attentive to passenger’s needs. The pilots did an excellent job specially in landing and take off. The ride was smooth.
Cons: Cleanliness of the restroom which can be improved. The temperature inside the cabin was a little on the warm side.
Cons: We are not happy and had to buy new tickets for travel for $10,000
Pros: Entertaining was great
Cons: The seats were uncomfortable, good thing my flight was short
Cons: Everything perfect
Pros: Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have.
Pros: Check-in counter - staff was corteous
Cons: Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later.
Pros: Excellent customer service
Cons: 15-20min delay to board
Pros: Services verygood
Pros: Crew was friendly
Pros: On time.
Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.
Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.
Pros: Nice plane looks new
Pros: The seat is reasonably comfortable. One of the flight attendants was full of smiles and very friendly, which was so nice.
Cons: The audio jack for the entertainment system was not working. The food was basically only a cup of beverage and mini pretzels.
Pros: The food was okay which is much better than the outbound flight.
Cons: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.
Cons: It was a 14 hour flight and my head phone jack didn't work
Pros: Food is delicious and fresh
Cons: The inflight Entertainemnt is lacking. Shows are too old and few.
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: Special meal options: I enjoyed seafood meal.
Cons: Departure was delayed and arrival at Taipei was also delayed
Pros: The crew was great
Pros: Seat was ok
Cons: Everything could have been better
Pros: I was late for my flight and the crew got me on standby for the next flight. No charges and no charge for checked bag. Exceptional customer service.
Cons: It’ was awesome
Pros: Not much.
Cons: The crew was either tired or not at it best; service was just ok. No smiles.
Cons: plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this.
Pros: Aircraft looks brand new and it had ton of entertainment videos, games, tv etc.
Cons: Why did you remove T-Mobile!?? It was the best, bring it back
Pros: A couple crew members were great and attentive. A couple seemed like they would’ve rather been anywhere else.
Cons: This plane is so outdated. For such a long flight, these days entertainment is everything. The movies got interrupted every time an announcement was made (as in the screens went black and never came back on only the sound) this happened to 3 movies! The “wifi” completely useless.
Pros: More space in these seats than in other flights I’ve taken
Pros: Flight was comfortable.
Cons: Having some luggage crew at Dulles. We waited a long time on the tarmac to get our carryon bags. We had a short time to catch a connecting international flight. We had to run the length of D & C terminals to get to our connecting flight.
Pros: Crew was nice.
Cons: How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?
Pros: Lots of leg room!
Pros: Clean plane, nice staff
Cons: Small seats
Cons: Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would.
Pros: Ms. Liu/Chang is one of lovely cabin crew，bring me awesome smile and unforgettable nice experience
Pros: The service is good especially for a mother who carires baby
Pros: Boarding was easy.
Cons: Food ! Tasteless and bald..
Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.
Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.
Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.
Pros: crews were amazing
Pros: We were well looked after by the cabin crew. They came through many times with food and beverage services as well as water. Seats were comfortable enough and there was plenty of room for our carry on luggage. Boarding was on the tarmac and a little chilly but very orderly. Moving through security and customs/immigration at the Nanjing airport is a bit disorganized for in transit passengers but we were patient and the ground staff were very organized and helpful once we were taken to check in.
Pros: onboard service was good
Cons: 17 hour delay
Pros: Amazing crew!
Cons: Boarding, crowded, mob science no room and unorganized
Pros: Great crew.
Cons: Tight seats.
Pros: Currtious attendants.
Cons: Dis orderly lines. Too many long lines
Pros: On time flight
Pros: Food/ staff/access to TV/movies etc!
Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.
Pros: I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well
Cons: A slight delay
Pros: Really good flight. Clean,on time, efficient. Early arrival even
Pros: Nothing, flight was cancelled after I electronically checked in
Cons: Flight was cancelled
Cons: Flight was 20 minutes delayed
Pros: The movies
Pros: The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up.
Cons: Carry brewed decaf coffee.
Cons: Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself.
Cons: Being on time
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Pros: Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also.
Cons: Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class.
Pros: Front cabin business class
Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent
Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful
Pros: Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests.
Cons: Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen.
Pros: The air hostess was very friendly, smiling, and responsive. She went out of her way to please the passengers.
Cons: The full meal was served early in the morning instead of breakfast.
Pros: I've been flying China Southern for my last 4 Transpac flights. The equipment is competitive with all the carriers are always clean. Their 777-300ER from SFO to CAN is very comfortable in economy. The seats and headrest a very supportive and yet have a soft touch. 14 hours and 35 minutes and I wasn't numb. They provide complimentary beer and wine throughout the flight. Their price often cannot be beaten.
Cons: CZ658 SFOCAN January 20, 2019, is the first time my seat back infotainment system didn't work. I didn't have to say anything. An inflight staff brought me a tablet preloaded with a slimmed down assortment of movies, music etc. I usually binge watch and this time it worked out
Pros: Never flew with China Southern before. Really excellent service.
Cons: Need sweeteners for beverages besides sugar.
Pros: On time quick easy boarding. Decent plane and reasonable cost
Cons: 30 minute wait to retrieve baggage
Pros: I think just the boarding experience.
Cons: Food and needs to widen the selection of movies with current ones. Also, it was difficult to understand since it was mostly written in Chinese language.
Cons: The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them.
Pros: The seats had more room than the bigger planes. We were offered a very nice sandwich for lunch There was cool air pumped around the plane from the moment we boarded
Cons: This flight was pleasant, so nothing to worry about.
Cons: No complaints
Pros: Great food, great service!
Pros: Boarding was quick.
Cons: Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours.
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