|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Calgary|
|Flight Price||C$ 704|
|Airlines||China Eastern, ANA, Hong Kong Airlines, Korean Air, China Airlines, Philippine Airlines, Delta, Cathay Pacific, Hainan Airlines, China Southern, EVA Air, SWISS|
Pros: The price was amazing and the hard product is decent for what you pay.
Cons: Food and entertainment could use improvement.
Pros: Absolutely nothing
Cons: Just a crappy experience. This airline is absolutely the worst. Spend a couple more dollars and fly Cathay or any other airline. I’m a 3 million miler and there’s no fare low enough for me to fly this dog airline again. Shame on Delta for partnering with them!
Pros: Wonderful seat in first class. Good crew. On time departure and early arrival.
Cons: The food was skimpy and not interesting.
Pros: Business was very comfortable
Pros: I was able to sit with my other passenger but I had to arrive 4hrs early.
Cons: being able to sit together the first flight since we booked months in advance, my seats were broken both flights in the recline position, and the crew kept getting upset with me for it, we were constantly skipped when crew was asking if anyone wanted water, even during meal.
Pros: The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know.
Cons: It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me.
Pros: The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful.
Cons: The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections.
Pros: I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go
Cons: Not much
Pros: japanese airlines food is always better than u.s. airlines. service is also very courteous.
Cons: disliked their entertainment system. no varieties in movies, and interface was a bit annoying as you could not see a visual menu of all movies and had to keep scrolling line by line to get to the next movie.
Pros: The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again.
Cons: The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable.
Pros: I never picked a middle seat. Why did they do that to me? When I bought the flight ticket, I chose all aisle seats. Besides, the cushion on that middle seat was too old and thin.
Cons: Just give me the aisle seats as I requested when I bought the flight ticket.
Pros: Wonderful crew
Cons: All goid
Cons: The Boarding Process, with the enhanced security requirement is chaotic with people standing in line much longer than is appropriate.
Pros: Airline attendant was supper kind in trying to help me find my medicine that rolled away from my bag. Emailed HK airline lost and found. Snacks were plenty.
Cons: Check in online was challenging took >1hr as the code # needed to check was not the confirmation #. Needed online chat support to complete the process.
Pros: The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it.
Cons: Seats could always be more comfortable.
Pros: The flight was comfortable and service was good
Cons: In flight entertainment movies were limited
Pros: THE CREWS ARE VERY POLITE
Cons: More water
Pros: Yes, we were unexpected and surprised being upgrade to premier class
Cons: no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much.
Pros: The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow.
Cons: Answered above. The seats looked bigger and better but the equipment looks tired.
Pros: Excellent customer service
Cons: Very accommodating
Cons: The food from Canada was very Canadian, but on the way back way more traditional chinese
Pros: Crew was very accomedating and friendly
Cons: It would be better if it was on time
Pros: Short leg room
Cons: Better snack and more leg room
Pros: Helpful staffs
Cons: Flight delayed.
Pros: The steward and stewardess were very nice.
Cons: The plane was late, making a long day much longer. Worse still, I waited another 30 minutes for the luggage, making it almost 2 hours later before I got to the hotel.
Pros: The crew and food was amazing.
Cons: The seat was not very comfortable for sitting on such a long flight. This prevented me from getting any sleep on the plane.
Pros: Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better.
Cons: no delays on schedules.
Pros: The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train.
Cons: The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!
Pros: Awesome Customer Service
Pros: arrived a bit early
Cons: The pork dinner meal option was burnt … al the way through.
Cons: No food on board and we were hungry
Cons: short hall business class not comfortable - flight delayed as usual
Pros: Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive.
Cons: Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent.
Cons: flight delayed as always
Pros: Entertainment, restroom facilities and toilettries
Cons: Training for flight attendants
Pros: I liked that the tray table in Economy had a mobile phone holder
Cons: The seats were the smallest and thinnest I think I have ever sat in.
Pros: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.
Pros: The food.
Cons: Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.
Pros: Everything in regards to Hainan.
Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.
Cons: The flight attendants could be more friendly and more eye contact.
Pros: The direct flight to San Jose The entertainment
Cons: Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.
Cons: I wasn't able to take this trip (which was supposed to be my return flight). They wouldn't let me on the plane because my boarding pass didn't EXACTLY match my passport (which doesn't have my middle name). Not only did they cancel this flight, but also my return flight. Worst travel experience ever.
Pros: On board crew were amazing
Cons: Check in crew were rude and awful
Pros: Plane was okay/good. Crew was good.
Pros: Food was ok
Cons: If they spoke more English
Pros: Very impressive aircraft. Efficient crew.
Cons: Flight was delayed.
Pros: Very clean, new plane, excellent boarding and flight. Good entertainment options.
Pros: Ontime boarding and flight
Cons: Very limited leg room and crammed plane
Cons: Seats were very small and uncomfortable. Checking in to the flight was horrible and took a very long time.
Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.
Pros: The crew was courteous, efficient and spoke good English.
Cons: Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why.
Cons: I will go again
Pros: Good service ground staff. Washrooms are clean.
Cons: Flight attendant on economy not friendly. Seats were a little tight. Don't offer drinks or water during the flight which is normally done every 1-2 hours.
Cons: A booking number of two seats should be put together. This is the first time I experience this, and I booked premium tickets.
Pros: Good movie selection
Pros: EVA Air is an excellent all around airline.
Pros: Flight was quick
Cons: Chairs were small and uncomfortable.
Pros: For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)
Cons: It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330.
Pros: crews are good
Pros: The aircraft is new and roomy. The seat recline more than any other aircraft I’ve ever been. Food is ok
Cons: Bring water more frequently
Pros: Remarkably few in flight announcements, which made it easier to sleep on the redeye. The bathroom was kept pretty clean.
Cons: The food was pretty bad. The flight attendants were helpful, but not friendly. The other flyers were pretty active all night, with quite a few seat changes, which was distracting.
Pros: The crew was excellent, the food was very good as well as the entertainment
Cons: Seats are tiny and uncomfortable!
Cons: Missed flight. Misplaced checked bag. Filed complaint with Swiss.
Pros: Excellent food and crew
Cons: The boarding by groups could improve the process
Pros: good seat in business class. Outstanding crew.
Cons: The food for dinner was tasteless, and the breakfast was incredibly greasy.
Cons: The food was uninspiring, to say the least.
Pros: Great Entertainment
Cons: Depart on time there was over 45 min delay without an explanation
Pros: Crew was friendly. Plane was nice. Food was good.
Pros: The amenity Kit for the business called my attention. Well chosen and good.
Cons: The temperature of the cabin was terrible. too hot in a flight of 14hours
Pros: It was fine.
Cons: They didn't have my vegetarian meal request.
Pros: Comfy seats, fast boarding procedure
Pros: crews are very friendly and helpful
Cons: counter staff needs more training on reorganize seat for passengers when flight is seating half empty.
Pros: new plane
Cons: passengers are loud and rude
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