Find cheap flights to Honduras

Cons: "Totally ignored the business class check in line in MIA"

Pros: "Yes"

Pros: "Decent entertainment but the headphones provided were bad."
Cons: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."

Cons: "Entertaiment debe mejorar"

Pros: "On time boarding"
Cons: "My bag got broken; one of the wheels was completely snatched. Now it is useless after its second use and they will only recognize near 30% of the price: so in this trip I’m loosing $100.00"

Pros: "Nothing"
Cons: "My luggage went missing. I have been hugely inconvenience"

Pros: "Apart from the departure delay (this simply happens), the journey was smooth."
Cons: "The charging ports (both USB and electrical outlets) weren't working. Also, flight tracker was suuuper buggy."

Pros: "Excellent customer service and flight on time"

Pros: "The service of the counter personnel"
Cons: "Entertainment"

Pros: "Yes"
Cons: "Everything was perfect"

Pros: "Crew professional, kind, personable. Seat comfy"

Pros: "The agents were all very helpful after we arrived to the airport very late. WE had to run to the gate with all or our bags and the gate agents allowed us to gate check two pieces of luggage even though we arrived only 10 minutes before boarding. Exceptional!"
Cons: "Nada!"

Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."

Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"

Pros: "On time"
Cons: "They left all my bags in Miami, i dont know when im going to get them, this is not aceptable"

Pros: "Nothing. And I've flown Avianca 4 times and tried giving it a chance."
Cons: "There is always some sort of problem. When I was in San Pedro they said the flight was delayed, then it never came. They did accommodate me with a hotel for the night which was nice after almost losing my job. The last and final time I used this airline I was at JFK 2 hours and 45 minutes ahead of time. I was there at 11:45 for a 2:20 flight. They told me I had missed my flight because I wasn't there 3 hours early. No where on my ticket did it say anything about that. There was a lot of people complaining and then they told me since I "missed' my flight I had to by a new ticket on the spot, leaving me with no option and a heafty fee."

Cons: "No me gusto que ami mama una persona con necesidades especiales La pusieron en los últimos hasientos del avión cuando yo llame para pedir que la pusieran enfrente."

Pros: "On time.. great crew and service.. very good flight"
Cons: "Not too much leg room.. food was just ok..kind of rough"

Pros: "The way they are with the passengers"

Pros: "Service on time and on point"
Cons: "Nothing really, had a good experience"

Pros: "On time."
Cons: "Plane is a little worn out"

Cons: "Un vuelo donde lo bajan a hacer 2 veces migración , aviones incomodos y pésimo servicio abordo"

Cons: "Seats were uncomfortable. Airline doesn’t tell you until 5 minutes before takeoff that you have to download their app to use their WiFi service . Pilot tells us we’ll be landing 5 minutes before 10 in NY but in fact we don’t land until 10:30 with no explanation Very old and outdated plane. Just terrible . hope I don’t fly this airline again ."

Cons: "I went to visit my family after 4 years ! I decide to go for a mother’s d weekend and Avianca left my luggage in El Salvador they promise to get it next day on Saturday they make me go to the airport in 3 times on Saturday and nothing, then they told me Sunday and nothing I finally got my luggage on Monday just to put it back in the plane and head back home"

Cons: "flight was cancelled because the plane was late , had to wait for an extra 4 hours to catch another plane"

Pros: "Good service in check-in, orderly boarding, fast in flight service"
Cons: "You can not purchase premium beverages after the initial service"

Cons: "No vegetarian option, no entertainment system, old plane"

Pros: "Más espacio entre sillas"
Cons: "No quiero que cierren la sala vip tan temprano"

Cons: "Bring your own entertainment. Not even sure what is on board but appeared to be not much to choose from."

Pros: "We were able to board the rear of the plane which was very efficient. The flight was only 1.5 hrs"
Cons: "I was sure I purchased business class but my confirmation did not specify, so we got 2 middle seats at the back of the plane. There was a 3hr delay even though other airlines were leaving on time. None of the entertainment screens in our row worked. It just made for a very long uncomfortable wasted day."

Pros: "2 free checked bags, food, drinks offered, entertainment, pleasant staff, on time"

Pros: "The route, not much waiting time, the food."

Pros: "La atención y su comida"
Cons: "Que mis maletas las 4. no llegaron a Guayaquil y me quedé en ascuas por que son muy importantes. Espero que mañana 28/917 me la envíen como lo Acordado."

Pros: "Nothing"
Cons: "Delayed for over 6 hours. Poor communication by airline. Terrible airline."

Cons: "I did not received my luggage on time this cost me 500 dollars to buy new cloths in order to attend the party I was invited in Cartagena"

Pros: "The service"
Cons: "It was 30 minutes late"

Pros: "On Time, Great Staff"

Pros: "SEAT comfort variety of movies"

Pros: "Flights were on time regardless of weather conditions, very corteous crew, the meals were delicious. A very comfortable experience."

Pros: "Flight was on time"

Pros: "Everything was great..."

Pros: "No comments"
Cons: "Not comments"

Pros: "The flights were on time, with great service."
Cons: "Nothing!"

Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."

Pros: "Punctuality"
Cons: "No entertainment system"

Pros: "es una de las mejores aerolineas de la region , no cabe duda , y ademas consegui un boleto a un excelente precio ."

Pros: "- The inflight service is very attentive - In Medellin, the front desk representative put me on a earlier flight to Bogota"

Pros: "1- The seating assignment that you think you have when you buy your ticket is not honored. 2- my phone was stolen by either the flight crew or the cleaning crew. I was one of the first passengers to leave the plane and immediately realized that my phone was in the seating pocket. I had to wait for everyone to get out in order to come back in and the cleaning crew had already pass trough my seat. I immediately called security, but what security? That doesn't exist in Avianca. I called customer service and they told me there was nothing to do. 3- Avianca is not a member of global entry, so go back in long lines. 4- Tge planes are old, no TV's on them. Your iPad is your only solution for entertainment. 5- You can't fly with an airline that tells you they can't do anything for you because a crew member stole a phone, not even try to address the situation."

Pros: "trip was easy, on time, served snack and drinks and was as good as a flight could be."

"Not much to expect from Alitalia these days. They should not be part of the Skyteam. They are way below the standard. Service is very poor and you do not feel welcome on board. Space is smaller, only water, no garbage college in between or before landing, dirty bathrooms and entertainment is so so."

Pros: "Professional crew, no fanfare, standard was excellence."
Cons: "Faster flight time in air..."

Pros: "Easy boarding and very nice crew"
Cons: "Food"

Pros: "Flight was smooth and amazing"
Cons: "Nothing"

Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."

Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."

Cons: "Lost my bags"

Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Pros: "Good experience"
Cons: "Better snacks"

Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"

Pros: "We loved the snacks, the hot towels, the timely beverage service, and great selection of video options."

Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."

Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."

Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"

Pros: "Crew was so friendly!"
Cons: "Food; movie choices"

Pros: "Like the “lanes” for boarding; however, there was no announcement so some people did not know and did not line up and just cut in between those who had. Biscoff cookies are always appreciated."
Cons: "The WiFi was very cumbersome to use, despite the instructions. The monitors had a marked delay when touched, making the entertainment a challenge to use."

Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."

Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."

Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."

Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Cons: "Boarding is as usual chaotic"

Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."

Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"

Pros: "Great service by gate operators."
Cons: "TSA process"

Pros: "Food, service and entertainment"
Cons: "Entry into the aircraft was a bit chaotic"

Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."

Cons: "Customs never to hire more agents to work in the early mornings."

Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."

Pros: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Cons: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"

Cons: "Not much to read"

Pros: "Everyone who has a kid knows how challenging certain things can be in a flight and for me the combination of a night flight interrupting my baby’sschedule + a full flight it equalized disaster. My daughter could not get comfortable for the love of life and I just felt horrible and frustrated and what sucked most was the 9 year old and her obese father siting in our row that kept giving us weird looks."
Cons: "There’s NO room in planes between seats. It’s 2018 and new planes must be done ASAP to accommodate people better. I’m 5’1” and 110 lbs but adding my 25lb daughter siting in my lap before she turns 2 is absurd to expect that it will be comfortable whatsoever for us or the people breathing next to us. Please DELTA, lead by example and make sure your planes are designed with more room in between and around the seats. In my opinion, every seat should be first class."

Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."

Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."

Pros: "Not applied"
Cons: "Not applied"

Pros: "We got on the plane and it went to where it was supposed to go."

Pros: "Over all everything specially we got in earlier than expected"

Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Pros: "I was not able to change seats..."

Pros: "I got upgraded to comfort + which was great. quick flight, was even early"

Pros: "Everything was Excellent"
Cons: "Excellent job and keep it up"

Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"

Pros: "Same as above."

Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"

Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Cons: "Plane kinda of old. Just cookies and coffee"

Pros: "Crew was good"
Cons: "Montreal airport was awful"

Cons: "I was delayed a few houts.they could let me fly earlier."

Pros: "not much, not even close to the service and comfort I am used to flying."
Cons: "Keep planes in working order"

Cons: "After landing, we were waiting on the tarmac for sometime and I needed to use the restroom I was an allowed to do so. It would’ve taken me a short short time. I went to The rear of the plane to use the restroom and was told to get in my seat."

Pros: "Everything On time Didn’t missed our connection Good"
Cons: "I don’t know"

Pros: "The food"
Cons: "The staff insisted on putting bags underneath seats for a 13 hours flight..."

Pros: "Getting home"
Cons: "Leaving Montreal"

Cons: "Small plane"

Pros: "The movies"
Cons: "So far so good"

Pros: "I slept throughout the flight"

Pros: "I liked the price for my flight however I booked using my AirMiles."
Cons: "I have travel with WestJet many times is the past and had nothing but good to say. This was my first time using WestJet Encore and was totally shocked and disappointed. The flight crew i found to be very rude with and had an attitude. The biggest shock was the greetings and all announcements were in English accept the safety rules where the pre-recorded tape was played. If asked about the return flight from Halifax to Montreal, one word to describe it "disaster". I was totally turned off with WestJet. I will for sure continue using Porter as I was always pleased with there service. As they say "you get what you pay for"."

Pros: "We were late getting to YUL because of traffic, and a West Jet employee went above and beyond to make sure we made it on our flight even though we missed the cut-off time."

Cons: "No entertainment on the return flights Yeg/Yul !! Makes for a long flight."

Pros: "Always great services"
Cons: "Our flight took a 2 hours delay because of fueling error."

Cons: "They tried for force us to pay for a different ticket because we had gotten a cheap initial ticket!"

Pros: "Phenomenal all around!"

Pros: "The service of the crew was fantastic."
Cons: "No food included just water and Coke."

Pros: "Very smooth flight!"
Cons: "None. All is great!"

Pros: "everything"

Pros: "entertainment is good"
Cons: "im just sitting before the restroom (seat 29 C)im realy tall and the people pushing onmy seat all the time and bang my arm and the smell is realy bad and i see to much but in face for long long time because the people waiting on my place .. another bad im telling the crew and the girl she said my only option is wake the girl just beside me for asking to change the seat ...i refuse because SHE SLEEPING ! realy not happy sorry !"

Cons: "Staff was rude and lazy."

Pros: "The flight comes into Vancouver at a very good time."

Pros: "The flight attendants were very nice. Especially « Big John », he was very funny."

Pros: "Very friendly"

Cons: "We were delayed 45 minutes without reason, we asked to have our flights switched as we were nervous of missing our connecting flight and were told we could not switch. While we were waiting on the runway for over an hour I asked our flight attendant to check on the status of our connecting flight and she basically told us to hope for the best and that we would have to deal with it when we arrived in Toronto"

Cons: "Flight was cancelled then rescheduled on a flight that was over an hour delayed. We almost lost our connection to Hong Kong as a result. Made for a very stressful journey with 77 year old parent and 8 years old child long waiting/ tiring time and running to gate our flight."

Pros: "Fantastic flight!"

Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."

Pros: "The staff are always super friendly on Westjet."
Cons: "The entertainment system is terrible. It does not work on my laptop and they sell out of ipads quickly."

Pros: "The crew."
Cons: "Everything else. Flight was delayed by over an hour, seats are slippery and SO uncomfortable. No food, no entertainment (flight was only an hour)."

Cons: "Snack was very minimal with no selection or option to purchase more."

Pros: "I liked that the inside of the plane was new, bright, and modern. Really great craft."
Cons: "It was a propeller plane and it doesn’t say that when you book. And they only gave water and pretzels. Nothing else. No soda, no coffee, etc. I was interested in purchasing a snack on board and the stewardess said they don’t sell on the flight because it was so short (40 min flight time.) lgehixh I could understand, but AirCanda offered a variety of snacks and drinks during the same 40 minute flight, so not sure what’s going on."

Pros: "It was a comfortable experience, the flight crew were attentive and friendly."
Cons: "The lack of space beneath the seat in front of me can be frustrating, especially when one is required to push their small bag underneath it."

Pros: "Quick boarding and quick to disembark."
Cons: "tiny! you get what you pay for with a turbo prop."

Cons: "You should hire agents who don't lie to passengers. That's not a good reputation 4 the company. Have an office for the baggages where passengers can address their issues."

Pros: "The flight was on time"

Pros: "- Flight was on time - Friendly crew"
Cons: "- My flight was from Montreal to Seattle with a connection in Calgary but the agent at the check in in Montreal was unable to confirm whether my luggage would be transferred directly to Seattle or if I had to collect it in Calgary and check in again. The crew should know or be able to verify the information in their database or somewhere at the departure not only when I arrive in Calgary! It adds a stress to the customer not knowing. - Flight of 4.30 hours and no free meals. - Impossible to use my hear phones in the plane so I couldn't hear the TV channels. I was also expecting movies and series like in Delta."

Pros: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."

Cons: "The flight was delayed by 2 hours. So we reached almost at midnight to Vancouver."

Pros: "I liked that the pre-ordered food was given at the beginning of the flight."

Pros: "Boarding was quick and efficient, Crew was nice, competent and friendly. The Flight was quick and uneventful."
Cons: "1. Unexpected 25$ checked baggage fee 2.No meal: They only served drinks, pretzels and hard cookies. Extra food needed to be paid for. 3.Older aircraft so no entertainment options other than TV and Movies. (no way to start, pause or end any movies or programs."

Pros: "Customer focus and service"
Cons: "Nothing"

Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."

Pros: "Great service, on time, comfortable seats."
Cons: "Could improve the snacks quality."

Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"

Pros: "all the service was very good to us"

Pros: "The fact that air Canada had a flight around the same time"
Cons: "Kept delaying with no clear idea of when we'd actually take off"

Pros: "Made it to toronto in time to catch my next flight"
Cons: "Flight was canceled Next flight was delayed 30 mins"

Cons: "TWO gate changes and several delays later, we finally got to Toronto."

Pros: "The assistance of the WestJet agent"
Cons: "I was held by the American immigration for over 30 minnqnwnnni missed the flight"

Pros: "Everything"
Cons: "Everything was perfect"

Cons: "Was not able to travel because of the virus, I was suppose to visit my parents"

Pros: "Food quality"
Cons: "Service of drinks."

Pros: "Crew was very attentive & polite."
Cons: "Online seat selection."

Pros: "Great plane with great service!"

Pros: "No, the crew was not friendly, a little bit rude"
Cons: "Food its too bad and the crew are so rude, no friendly, needs some training about service and being nice"

Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"

Pros: "Enjoyable flight with great crew!!!"

Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"

Pros: "The crew was amazing"
Cons: "Not charge for the extra bag"

Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"

Cons: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"

Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"

Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"

Pros: "Excelente"

Cons: "Choice of music and movies limited."

Cons: "Lost my luggage"

Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."

Pros: "I like the staff, the seats, the entertainment"

Cons: "International flight. 5 hours. Entertainment system did not work at all for the entire plane. For the entire flight. TERRIBLE."

Cons: "The worst experience of my life"

Pros: "Was all good even saw a couple get in the toilet for the mile high club!"

Pros: "The service is great"

Cons: "The gate wasn't posted on any screens (which I realize may be the airport's issue, not the airline), the plane were on had very old, worn, and uncomfortable cotton seats (there was a permanent dip where people had been sitting, and my husband's seat cushion wasn't held down in any way - as in, he could remove it completely). On our flight down, we all had our own TVs allowing us to watch whatever, but on this flight there was only the drop down TVs, and there were a lot of crying children (which I also realize is completely out of your control, but didn't help in adding to our experience)."

Pros: "The flight attendants were great courteous, polite and professional I loved it"
Cons: "Some of the planes didn’t have the screens working to relax in a longer flight"

Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"

Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."

Cons: "Could not choose seats because I could not check I online. Airlines does not allow it."

Pros: "Every thing but the entertainment is not working"
Cons: "Entertainment part"

Cons: "No internet service available."

Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."

Cons: "They lost my baggage and then I lost my flight, I want a refund I am still on Mexico City"

Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"

Pros: "The crue is nice and friendly."
Cons: "The map for choose seats was diferent than the airplane, i payed for a row with nobody in front and i get one line after that. I only payed money for nothing. The food is poor and not tasty."

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Cons: "I tried to call TWICE to make sure that I could change dietary preferences because I have food allergies and I was told both times that I was unable to. This is not fair for the price paid for flights. I am very unhappy with the fact that there was food served onboard and that, when I tried to tell the airline what I could and could not eat, that they did not change my preferences or even give me the option."

Cons: "Food was lacking."

Cons: "5 hours delay and the did not give us a clear explanation"

Cons: "The worst flight of my life."

Cons: "had to pick up bags, clear immigration and customs, go to a different terminal (with 4 pieces of luggage, 4 back packs, and two kids) check in again, drop bags, clear immigration again and board the plane. Will avoid this connection at all costs next time"

Pros: "Friendly staff, good food. Flight on time."
Cons: "No complaints."

Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."

Cons: "Everything worked well"

Cons: "2 many cancelations. 3 cancelations. 10 houra trip ends on 34 hours trip"

Pros: "i like everything"

Pros: "Plane was very good, seemed new and good entertainment on board. USB for charging devices was available. Boarding and check was easy and fast."

Cons: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."

Cons: "Landing was rough but then it is Mexico City"

Pros: "Overall very time efficient. I felt like they worked together well as a team."
Cons: "None of the audio ports worked for the 1 in flight movie they showed. They let the entire cabin watching in silence."

Cons: "I canceled my trip I'm going to use different Airline"

Pros: "Spacious seats"
Cons: "Alcohol?"

Pros: "Yes!"
Cons: "No more comments!"

Pros: "Everything was great"

Pros: "Crew was amazing and work diligently to make everybody feel comfortable."
Cons: "Nothing. I had no issues!"

Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."

Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."

Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."

Pros: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Cons: "No complaints."

Cons: "Snack selection"

Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."

Pros: "Flights were on time."
Cons: "Seats are too small."

Pros: "The crew was awesome"

Pros: "Crew nice- flight smooth"
Cons: "More leg room"

Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."

Pros: "Crew was great. Boarding was easy."
Cons: "Easier option for entertainment."

Pros: "Did good job"
Cons: "Bigger seats in economy"

Pros: "Seat upgrade."

Pros: "Great surprise at the end of a long travel day. New plane, great crew."

Cons: "Flight was delayed so had to drive to connecting city just to make it home."

Pros: "Crew was efficient and cordial"
Cons: "Overhead bins are small so they take rolling luggages down. Would have been good to know ahead of time d/t fragile items in carry-on"

Pros: "Nothing"
Cons: "Flight was late and caused me to miss my flight to Dallas."

Pros: "Good boarding and on time departure."
Cons: "Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move."

Pros: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"

Pros: "Boarded on time, left on time, smooth flight, early arrival. What’s not to like? NB: Food on this short trip wasn’t available, thus wasn’t a thing, thus my low rating. Great bottled water, tho. ;)"
Cons: "All good!"

Pros: "Left on time, service was good."

Pros: "Boarding has been fast, food and entertainment were very good."

Cons: "LATE ! ! ! LATE ! ! ! And “AA” has a really good reputation ... so pretty bummed out ... the apologized ... and did what hey could to make the flight more pleasant ... but i’m here for my daughter who’s having surgery in the morning and .. it’s now 0107 and we should have been here at 2356 ... and we are all tired"

Cons: "Attendant took too long to hand out drinks, then ran out of water for the back of the plane. By the time we got water it was almost time to land."

Cons: "I asked for water and juice, they just gave me juice"

Pros: "First time flyer with American airlines and the service was impeccable"
Cons: "Nothing to dislike"

Pros: "It Was Great. Flight Attendant Rita Was Amazing. The Flight Was Quite And Relaxing."
Cons: "That It Didn’t Last Longer. It Was A Short Trip."

Pros: "Arrived safely and on time."
Cons: "No power outlets at seats."

Cons: "Good flight!"

Pros: "Not much. Standard flight."
Cons: "Cramped seats, unintelligible announcements, battered by credit card promotions."

Cons: "Have to pay for wifi use."

Pros: "American Airlines are getting worse and worse with each trip."
Cons: "Left over 2 hrs late. First excuse was that they had to fix a seat cushion!!! Then news of technical problems were kept vague. Eventually we were out on a different plane. Apologies and the like were nothing more than minimum necessary politeness."

Pros: "The crew was great! They did big effort to speak in Spanish! And also they are kind in every thing!"

Pros: "Got into NYC early which enabled us to make our connection. Flight attendant also moved us to a row with more leg room."
Cons: "Cramped seating would have been miserable had we not been moved to an exit row."

Pros: "Airline counter worker in Philadelphia reeassigned my seat twice so that I can get a window seat with no one next to me (thanks!). Tons of films on the free entrainment system."
Cons: "Someone attempted to claim the seat next to me and the flight attendant allowed him. Luckily he moved elsewhere after I objected. There were plenty of other empty seats."

Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"

Cons: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."

Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"

Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."

Cons: "7 hour flights must have good entertainment facilities like individual screen wherein you can choose your own. I don't normally get a good sleep on planes so a good entertainment is a must for me..."

Pros: "Our flight was cancelled"
Cons: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."

Cons: "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."

Pros: "Quick boarding, no shuttle! Pilot very informative"
Cons: "We were never asked for beverage service.Also when arriving and exiting to retrieve our bags when congested with baggage no room to stand and wheelchairs all at once trying to exit up ramp.Very unorganized and chaotic."

Cons: "flight delay"

Pros: "Entertainment."

Cons: "No elbow room."