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Pros: Crew was very pleasant and kind

Cons: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Pros: Crew was very warm and friendly

Cons: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Pros: The crew was cranky at the beginning of the flight.

Cons: More space!

Pros: The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Pros: Seems that the exit row seat was very narrow!

Cons: Be on time

Pros: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: Ease of travel

Cons: The food was horrible on the plane

Pros: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.

Pros: Great crew!! Super nice

Cons: Food

Pros: The crew on my flight was excellent. Thank you.

Pros: The crew was so friendly

Cons: Everything is so smooth in my flight!

Pros: Crew were very nice and accommodating. Chocolate always appreciated!

Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Pros: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Pros: Nothing

Cons: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.

Pros: Everything was great thanks

Cons: Perfect trip

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Cons: The seat didn’t recline and the entertainment didn’t work

Pros: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.