From the checking in process making sure that the correct groups board in order, the food on board included in price of air ticket with a special request for dietary requirements, to arriving ahead of schedule and great WiFi connection included on board.
Crew was great, service was good, flight went well. Originally, the flight was advertised with WiFi… including during check in… and nada.
Aegan Airlines compensates for its outdated business-class seats with excellent food and onboard crew service. Launge was also excellent.
For a business class, it barely met the standards of a basic economy on most carriers. The seat would barely recline; no pillow or blanket unless you ask a crew member; no leg rest (at least in the 1st row). The crew was friendly and attentive, except for one male crew member who was very inconsiderate toward many business passengers who were already sleeping or trying to sleep, slamming the doors of the kitchen compartments. He did so twice till another passenger complained to him. Overall, business class is an economy experience except for the food.
Seats that recline. Ice for soft drinks. No charge for did drinks. Wifi.
Aegean Airlines was great! Great spirit, very helpful and efficient. Overall Aegean Airlines was a great experience.
It was a short flight. It did leave about 15 minutes late but other than that everything went well!! There was no food service or entertainment so can’t comment on any of that.
For a quick trip to athens they did a great job plane was spacious, and we boarded quickly.
Fine. It was a 25 minute ride in a tiny plane that left 20 mins late
This is my first time flying Aegean Air and I had a great first time experience. I will fly this airline again.
I had pre-booked a seat but when I checked in it was not assigned to me. I spoke to the agent upon arrival and was upgraded to Economy Plus, which was fantastic.
I did not like that I was charged $ 60.00 for a window seat, 26A, and then assigned a middle seat, 44D, without any excuses.
As I am 6 foot four and a large frame seek comfort was not very good hardly any legroom which I couldn’t enjoy my food
The crew was great. Good etc was unacceptable for an overseas flight. Wine with a meal should be complimentary. Seat comfort /space horrible and I am 5‘3“ with heels on. Short haul probably ok but not on long haul flights
Seats are not comfortable. Some of the food was good and some not so good.
Seats were not comfortable, and the problems started when we landed at Frankfurt airport. We waited more than 3 hours to collect our luggage, as a result we missed the connected train to Brussels. Our plans for the trip were ruined that day.
Flights delayed, and not communicated to the level I accustomed to by other airlines. The crew seems to be hating their job and it shows. It costs you nothing to smile and be a bit more friendlier. Also, no jet bridge, passengers have to use stairs, which is hard for my elderly parents. What's the point of ordering wheelchairs?
The flight was VERY delayed making what would have been a long layover in NYC into a mad rush to catch my connection. Other than that it was good.
The flight was fine. We were served a meal and a snack. Boarding was fine.
It was not the best flight I have had. The flight attendants were rude and the entertainment media did not work well. We had to pay for cheap headphones that did not work well. We will definitely not be flying over seas with condor again.
