Find Cheap Flights to South Island – Compare and Save

Everything was great . Arrived on time was smooth plane was clean. Crew/Staff was friendly and helpful.

.very good and as I needed wheelchair assistance all staff excellent.. only suggestion is get rid of those plastic chairs hard to ride in and staff have trouble compared to others. Everything else very good experience. Will use Fiji Air again.

See previous comments. Didn’t take this flight because my other flight was so delayed. Ending up on two other flights as a result and was more than a day late.

They charged me over a $1000 dollars to bring two surfboard bags as check baggage. Inappropriate and I would avoid flying sgain

Really liked the plane and business class seat. Food was ok but could be better. Service was very good.

Fiji left without me because American Airlines was too stupid to get to LAX on time. Fiji should have offered a standby on another flight but they told me tough luck. I will never fly with this company again.

1.5Hrs to get from plane into terminal. Long wait. Flight to NZ 1 he late

Flight full. 'Volunteers' to check hand luggage. Checked hand luggage is lost

It was not at all clear when purchasing the tickets that checked baggage was not included and cost $540 per bag. That’s unacceptable. I see it was clear if booking direct through the airline and a different economy ticket could have been purchased that included baggage. Kayak linked to flight centre where it was not clear though and there was no option to purchase the baggage inclusive economy version.

Excellent service all staff where very friendly patient and efficient solved a boarding problem for me due to me not being able to access the visa portal for the USA.

Not up to their standard . After checking in my bag and having made a tight connection off NZ 29, they tried to bump me off the flight at the gate. In they end I argued myself onto the plane but my bag followed on a later plane. After over 24 hours of flying and despite being an Air NZ Platinum card holder being put in this position was unnaceptable

I like Air NZ, but rather old plane seating in Premium Economy. Not very comfortable , nor very roomy.

More comfortable seats. Even after an hour of travel, they are very hard to sit on. Enforce the amount of stuff that travellers can carry on. Some have up to three bags and take over other passengers' overhead locker space.

Crew members are so courteous and easy to talk to. My flight ticket was expensive from Chicago to Rotorua at $2800 usd. Everything else is very nice!

We got to experience Premium Economy from Sydney to Auckland and it was a great experience wiht Air New Zealand. The crew was friendly and helpful.

Great first time experience with ANZ. Such a great customer service. The crew was very friendly and welcoming

Great service. Food could be improved but overall a very good airline

All good, except entertainment system could have been better. More choices.

Good and appreciate the effort Air Zealand puts into using more environmentally friendly food containers and utensils. yay! One of the better airlines for this for sure. Still some bad stuff, but at least Air NZ is trying. :) Also really enjoyed the bluetooth option for personal headsets. :)

Food was not good. We asked for Muslim food and it was weird tasteless type of boiled veges.

My flight was cancelled and United Airlines could not rebook or help. My whole trip was then cancelled and I could not go to the funeral I needed to get to.

Boarding was a complete mess. The whole system went down. People got wrong seat for the first half an hour.

The website check in was poor. Baggage fees were in US dollars but registered in Canadian dollars. The site would not accept my credit card. Scanning the passport was the worst. Someone from United needs to try the process. I’m not a novice with tech and I have to say this was a bad experience. Everything else was great.

We boarded the plane and were about to take off when we were notified that the tires had to be checked. Upon inspection, they were found to need replacement, so the entire plane had to be deboarded. After we exited the plane, United staff forced us to stay in the gate area by posting "Do Not Exit" signs on the doors connecting the gate area to the terminal. Many of us had already rebooked our flights and had no checked bags, but they told us we could not leave. This seemed inappropriate to hold people under false pretenses. When the agent told us we could leave, I asked them to please take down the "Do Not Exit" signs, as they were misleading. The agent refused, and I told them that it didn't feel right to hold people like that.

Friendly crew, but we were delayed for more than an hour and had to change planes due to maintenance issues.

Prefer not to have an almost 3 hour delay with useless communication that wasn't accurate.

Boarding was smooth and efficient. The only food was some pretzels, but it was a short flight. Not much to order if you were hungry.

Crew were welcoming, accommodating and they worked hard to find places for all carry on.

Seats very comfortable; service efficient and pleasant; flight was on-time; boarding organized.

Not a fan of the diagonal partially enclosed business class seats or how they have to be converted to beds manually by crew. I prefer more isolation and user control for switching to lie flat.