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Pros: General flight journey

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Fantastic gate agents!

Cons: The food was terrible.

Cons: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Pros: No seat comfort

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich

Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Pros: Great crew. Thanks Kizel

Pros: Price

Cons: Connection time in Vancouver is horrible and international transfer process is awful Especially with small children

Cons: I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos.

Pros: Friendly crew.

Cons: No hot water available so no coffee or tea. CRJ on a "western commuter" route is highly unusual.

Pros: the crew did really made sure we had what we needed.

Cons: Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not.

Pros: Everything very professional and high quality.

Cons: The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened.

Pros: Great flight

Cons: All great

Pros: Crew was outstanding

Pros: Comfortable seat.

Cons: Boarding is chaotic. Loaded on bus to go out to plane, then just sat on bus for awhile. Takes along time to get beverage service, as passengers ordering and paying for food.

Pros: Arrived safely at my destination! Plane was nice and cold and staff were very kind.

Cons: Boarding area was very crowded and the operator did not guide the crowd hardly at all. The line ended up being in the middle of a busy walkway. Flight was ok, a little rough on the landing but I believe wind in our final destination was a major factor. Baggage claim on the berlin side was slow and crowded being right outside the catwalk.

Pros: Seats were great, the crew was so nice. Would love to fly this airline again

Cons: More options for movies would be cool but still ok

Pros: Not much

Cons: one of the passenger's on our reservation was removed, flight changed to a different airline & unable to access reservation to review why passenger was removed. left stranded in Paris airport unless we paid $5200 for a new ticket. Also, airline tried to force us to pay for luggage twice. DISASTER

Pros: Amazing crew

Pros: Seats were very uncomfortable (economy), cabin was smelling urinal, flight was full, just the thought to go to the amazing country kept us (4 of us) encouraged.

Cons: Seat comfort for six (6) hours flight could be better

Cons: The airplane was incredibly uncomfortable and outdated. The equipment dysfunctional and for a five hour flight there was absolutely no food provided! How is that a possibility?!

Pros: Not mucj

Cons: Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late.

Pros: Yes

Cons: Snacks

Pros: Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean.

Cons: Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable

Pros: Flight crew was ok and boarding was really quick

Cons: Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :(

Pros: Crew okay but they don't circulate much. They just stay in back.

Cons: Whole entertainment system NOT WORKING.

Pros: Crew were helpful.

Cons: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment

Cons: To be given a blanket. And better choice in music

Cons: Delays is Boarding No food and beverages

Pros: Crew was friendly, seats were ok

Cons: Flight was delayed for almost 2 hours, there was no explanation, just an apology.

Pros: Leg room! excellent entertainment selection

Cons: boarding. long lines and delayed waiting on hot jetbridge

Cons: Seats too close together and uncomfortable, but all economy class seats are the same so far in every airline I have flown.

Pros: Not mucj

Cons: Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late.

Pros: Food good, flight good.

Cons: Dinner should be served right away so you can sleep after, not half way through the flight.

Cons: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Pros: Seats were old, but very spacious and comfortable.

Cons: The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers.

Pros: The ticket was affordable.

Cons: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.

Pros: It was ok

Cons: NA

Pros: leg room! excellent entertainment options

Cons: long lines. delays waiting in hot jetbridge

Cons: IcelandAir left Seattle late which means we missed our connection and are currently sitting in Rekkavik airport for NINE hours. Rather than getting to Oslo in the afternoon for sightseeing we will get to our hotel after midnight, wasting the first day of our trip.

Pros: Cabin crew was very nice.

Cons: No food was served for an international flight. This isn’t a budget airline.

Pros: in 1st class the crew was extremely busy with the passengers. Everything was dealt with right away.

Cons: Those who close sit by the window to close the blinds to sleep, could they be moved to the back the the aircraft?

Pros: Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean.

Cons: Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable

Cons: Wonderful

Cons: Flight was a little late.

Pros: Nice smooth flight

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Pros: It was ok

Cons: NA

Cons: It was hard to keep the washrooms clean despite the effort

Pros: Nothing! We’re still in Baltimore

Cons: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.

Pros: The crew was very good

Cons: The temperature was hot

Pros: Great crew. Very friendly and helpful.

Cons: 2 list bags

Pros: Leg room! excellent entertainment selection

Cons: boarding. long lines and delayed waiting on hot jetbridge

Pros: Flight was cancelled.

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Cons: Wasn’t given a blanket

Cons: Overbooked, no room for carry-on luggage