Flight was good, crew was excellent. No complaints at all
Delayed 3 times in a row for 4 hours total. Incrementally pushing back the flight claiming gate delays but they eventually changed the actual plane, due to technical issues. This strategy to avoid compensation to passengers is unprofessional.
Flight was 4 hours late. Landed at almost 1am instead of 9pm. No explanation given. The new seat configuration is the absolute worst. Uncomfortable seats, unreasonably warm. In flight "entertainment" is just wifi. We're expected to use our own streaming services. Terrible, terrible flight.
We were delayed by an hour without any commu8nocation about what was happening. Long lines just hoping to hear how long the wait would be.
I paid Premium class. Given that it’s double the cost, my expectations are higher. I left the flight beyond hungry because they would not give me another dinner, though I know there were several left as we do not pre-order between the two entrees. After this flight I decided the extra cost isn’t worth it.
I have purposely avoided West Jet for our last four trips as our friends experienced unreasonable difficulties with receiving a refund during COVID. You didn't provide a flight for whatever reason, give people their money back. Do you want people to use your airline again? I grudgingly used WestJet this time as it was direct flights. I was pleasantly surprised. I had more space than I expected and the in flight entertainment was also not expected.
We had to walk up a stairway at PVR which was not illuminated at all. I was carrying carry on luggage and stumbled a few times due to the poor lighting.
The whole process for us was easy and seamless. Nice crew, on time departure, easy flight, very little if any turbulence. There’s no entertainment on short haul flights however passengers were chatting to each other about their trip which was good to hear vs plugged in. Vegan options for purchase would be good. Overall a really good flight experience.
The flight was around one hour late, with no explanation, took 30 minutes or so for boarding, and when we landed in Vancouver the grounds crew was not prepared, which took another 30 minutes of waiting around. All around was very late for my arranged meeting time.
Airflow at seats was very weak, so it was hot for 5 hours flight. Food was weird, serving breakfast menu in business class for dinner?? Staff was not attentive.
Very bead I am going to Vancouver to toronto. Not boarding receive. Before flight ✈️ time I have to take boarding. Boarding manager asking me pay $89 . Just flight ✈️ time before I pay .after provided the Boarding pass. Flair Airlines management not good. But kayak is best application.
The most uncomfortable plane I ever fly on. The seats won't even recline a little. For a 5 hrs flight at night and tired it felt like torture
Seats in 1 res are dispersed all over the plane, even child was across
flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.
Food selection is very poor and sears are very uncomfortable.
I try to buy water the cabin crews told me I had to wait for them to come around with the trolley I waited over 2 hours !!!!! Literally 2 hours I was so thirsty .
The worst airlines I have seen in my life they don’t respect anyone they don’t care about anyone they lost our luggage and no one is responding. We waited for five hours to get our luggage back.🤬🤬🤬👎🏻👎🏻👎🏻👎🏻
Everything was great. Got out 5 minutes early and had a nap on the overnight flight.
Wifi was down on this flight but I had a movie downloaded.
I didn’t like It at all cause of delays and cancellations last minutes? No entertainment not even charging points in plane ..and I noticed when one flight landed from flair’s air plane the reuse that plane which is fine but no safety protection no sanitary nothing .
