Business class offers lie-flat seats on widebody planes.
Upgrade to premium economy for more recline and legroom.

| Low season | February |
|---|---|
| High season | June |
Direct departures
Charlotte Douglas to Los Angeles
Monday
American Airlines
American Airlines
Tuesday
American Airlines
American Airlines
Wednesday
American Airlines
American Airlines
Thursday
American Airlines
American Airlines
Friday
American Airlines
American Airlines
Saturday
American Airlines
American Airlines
Sunday
American Airlines
American Airlines
Direct returns
Los Angeles to Charlotte Douglas
Monday
American Airlines
American Airlines
Tuesday
American Airlines
American Airlines
Wednesday
American Airlines
American Airlines
Thursday
American Airlines
American Airlines
Friday
American Airlines
American Airlines
Saturday
American Airlines
American Airlines
Sunday
American Airlines
American Airlines
We were told the flight was delayed 5 times, then it was moved to the next day.
We were told the flight was delayed 5 times, then it was moved to the next day.
The experience with American Airlines was good, although the Philippines Airlines flight was much better (better seats, better food, better entertainment options, overall better). Again, the MIA to LAX flight was fine, but nothing in comparison to the comfort and accommodations of the Philippines Airlines flight from LAX to MNL.
Wish some foods provided rather than just biscuit/cookie for flight more than 2 hours
The business class seats are dated and uncomfortable. The space is bare minimum and there is absolutely no privacy. For $4K, this is not what I expect.
The flight crew was rude. We were in first class and no one even offered water until an hour after we were in the air. Horrible experience
The stewardess hit me with the food kart twice on the head and didn't say I'm sorry once. The same stewardess gave me a warm Apple Juice with No ice. The Flight was delayed for Departure 6 times, starting from 2:36pm, finally taking off 7:50pm. I was late picking up my child from the sitter by 3 hours.
Did not get the seat I selected and paid for.
There is no room, no gluten free options, or any free internet/entertainment. You have to bring your own tablet or smartphone because there are no screens.
American Airlines is a mediocre airlines: they do not maintain the highest standard of cleanliness in the cabins, and the food is not well thought out. Service is not at top of mind compared to other international airlines such as Singapore Airlines, JAL or others.
Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.