Pros: "The crew members were professional."
Cons: "The seats could be better"
Pros: "The crew was fine"
Cons: "the checked luggage took over an hour to arrive at the carousel. ZERO communication. Other flights arrived after ours and all their baggage arrived and they all left while we stood. No information. No explanation. Poor"
Pros: "Apart from the boarding process the trip was great."
Cons: "The airport had us board at a gate where we had to go outside in the rain without any warning. Many of the pasengers were families with small children and dressed for the sunshine and no coats or other protection from the elements. There was no warning from WestJet or the airport in the process from booking to checkin."
Pros: "Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row"
Pros: "It was all very standard- crew was nice, plenty of food"
Cons: "the system for checking bags at Paris CDG was really bad. The Kiosks to print bag tags were really hard to use - esp for older folks."
Pros: "Crew was great, flight was packed full of people who all seemed to be coughing and sniffling."
Cons: "More leg room, more air conditioning"
Pros: "more food choices"
Cons: "There's more snack."
Pros: "Every thing"
Cons: "Updated screens for movies..."
Pros: "Crew was funny and friendly and efficient"
Cons: "I dunno if it's something WestJet rules dictate for landing, but EVERY WestJet flight I've been on, the landing into YXJ is short and very hard!! I'm NOT at all an AC fan, but AC, CMA all land longer and MUCH smoother...in all weather conditions"
Pros: "Crew was fine...but, 2nd trip with WestJet and 2nd time my luggage didnt arruve with me. Beyond inconvenient."
Cons: "Having my luggage!!!"
Pros: "Quick, easy, comfortable. No complaints"
Pros: "Maybe not Westjets fault but one of the affiliated companies. Loading up for Cranbrook, I could over hear the baggage loaders day, “we’re overweight”. Next thing you know, 4 people are short their luggage at the final destination. Takes one day out of my vacation."
Cons: "Rush through US customs going down do to late flight held plane"
Cons: "Way too cramped. Only 1 washroom."
Pros: "Good schedule from Bermuda to Toronto, good price, early arrival, professionals!"
Pros: "On time, friendly staff and service."
Cons: "Late, late, late. No window, and prisoner in my seat!"
Pros: "My first experience with West jet very enjoyable i would recommend!"
Pros: "good value for money. Staff were helpful"
Cons: "A direct route from St John's to London."
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "Flight attendants were very pleasant."
Cons: "I think for a flight of that duration a light meal should be served."
Pros: "Flight right on time"
Pros: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"
Pros: "it was on time"
Cons: "it was a very noisy flight with a lot of children. Asked the crew to let me have tablet for 9.99$ but since I am a tourist and have no credit card they could not sale it to me."
Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"
Pros: "While the flight took off 30 minutes late, the pilot made up the time in air."
Pros: "On time"
Pros: "Actually,and sadly, not very much."
Cons: "These guys just will not take any action to seat you next to the people you would like to sit with, even if you are married to them and have been for over 30 years! No amount of asking nicely will get you any action at all. Six hour flights and you get a coffee and cookie. Flight stewardess makes you wait in the aisle behind row 3 for the bathroom - sure, just stand there and tower over some other poor traveller, don't stand right next to me - I'm a flight stewardess for goodness sakes! Having flown professionally, and for business and leisure for over 40 years I offer this advice - pick another airline - these guys do not deserve to be in the business."
Cons: "We had 1-hour delay"
Pros: "It is inconvenient to disrupt your plans with such delays"
Cons: "It is inconvenient to disrupt your plans with such delays"
Pros: "Speed of Service"
Cons: "Wish flight attendants were demonstrated more interpersonal skills."
Pros: "I liked the flight attendants sense of humour!"
Pros: "Aisle seat and the crew was great!"
Cons: "Screens like 15 years ago"
Pros: "The crew was very helpful."
Pros: "Quick boarding and quick to disembark."
Cons: "tiny! you get what you pay for with a turbo prop."
Pros: "The roominess, service, food.....all excellent"
Cons: "It would have been so much better if there was a foot rest."
Pros: "Again, staff was friendly and approachable attitude."
Cons: "Toronto airport needs proper signage. I got lost and wasted my half an hour to just find a transist to downtown."
Pros: "Great flight. Westjet got me home earlier than the arrival time."
Cons: "I couldn't figure out how to make entertainment work on the app"
Pros: "Crew was very nice and welcoming."
Cons: "My luggage did not make it."
Pros: "Price, staff"
Cons: "Uncomfortable seats, no padding, very hard. At Pearson you have to walk about half an hour to get to West Jet gate."