Daily cleaning, installation of cabin HEPA filters on flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl
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|June||Best time to beat the crowds (4% less expensive on average)|
|August||Most popular time to fly (8% more expensive on average)|
Average price round-trip
|C$ 547||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 218||or less|
Good deal one-way
|C$ 215||or less|
Air Canada, Sunwing Airlines and Air Transat have all waived their change and cancellation fees on flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "quick easy flight"
Cons: "sockets to charge electronics"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "The entertainment"
Cons: "Departure times"
Cons: "being on time"
Pros: "we could not get a seat until we arrived at the airport."
Pros: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Cons: "Food. Phone charging at seat, entertainment screen."
Pros: "Pedro helped me in Punta Cana with a wheelchair he went out of his way to make sure I was okay and comfortable. He was amazing! I so grateful for him."
Cons: "The trip from Atlanta Georgia to Austin Texas was TERRIBLE!! The delta staff working the counter in Atlanta were rude, I was actually forced to get a complete stranger to help me with my wheelchair because there was no staff to help me. I was yelled at by delta staff. It was a horrible experience."
Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."
Cons: "Slow WiFi"
Pros: "The female crew were really nice to my 3 year old daughter and made her feel at ease on the flight. Hi"
Cons: "Boarding at the Punta Cana airport was disorganized. People just got on whatever line they wanted and no attention was paid to whether passengers were first in line vs last in line, priority seating vs general, traveling with kids vs no kids, etc."
Pros: "Fawn on our flight from Atlanta to Newark was amazing."
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Pros: "The staff was friendly and helpful"
Cons: "Outlets to charge my electronic devices for the long flight"
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "The flights departed and Arron time."
Cons: "The leg room was tight fir me as I am a six footer."
Pros: "On time"
Cons: "2 1.5 hour delays for things that Delta messed up"
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Cons: "The flight attendants weee rude, and no bar service"
Cons: "I was good with the flight, my friend had some allergy problems with the ac."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Cons: "Lack of food options"
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Pros: "it was easy to navigate ."
Pros: "On time; safe flight"
Cons: "Service from boarding to landing was impersonal. No headphones etc. Etc."
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Cons: "On time"
Cons: "Almost everything"
Cons: "Delayed 2.5 hours"
Pros: "Crew was great."
Cons: "Plane was terrible. Not paying Delta prices to fly in a Spirit plane"
Pros: "We flew 1st class and this was out first time on a 767. Wow! Amazing seats that recline as well as foot rests that extend. USB and electrical outlets, bigger tray tables, massaging seats, etc. I had a special meal request and the flight attendant was very professional and pleasant about it."
Cons: "Nothing. It was great!"
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."
Cons: "Sat in Row 34. Engine noise was overwhelming."
Cons: "The flight was delayed multiple times without any explanations, and we barely made our connection in Atlanta. Also, Delta used a commuter plane that really is more suited to shorter flights. It's okay, but that's about the best that can be said for it."
Pros: "Flight was short."
Cons: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."
Pros: "Very communicative about things like bathrooms being closed for sanitation, turbulence etc."
Pros: "these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff..."
Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."
Pros: "The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with."
Cons: "It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement."
Cons: "I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ... thank you"
Pros: "The crew was fine. I did not like the seats, we could not be comfortable."
Cons: "I already had my seats numbers but when we checked in they changed them. They were not comfortable at all, because I have 2 little girls, they could not lied down to be more comfortable."
Cons: "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."
Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"
Pros: "Crew very attentive"
Pros: "Wifi on bord, staff"
Cons: "So Late"
Pros: "Nothing. Iberia Airlines employs theives."
Pros: "The warmth service that made me feel at home"
Pros: "In time"
Cons: "Seats are horrible, not ergonomic at all"
Pros: "I liked the fact that I could fly all the way to my final destination with the same airline, which meant I didn’t have to change terminals in Mexico City."
Cons: "I was assigned a middle seat in an exit row, which meant I couldn’t even put my purse under the seat. I always make every effort to get an aisle seat, and I don’t know how I ended up where I did. I asked to be switched,and the flight attendant found a middle seat further back in the plane, which I appreciated. Other people have told me of similar experiences where they did not get the seat they were expecting on Aeromexico. On my flight to Oaxaca, my seat cushions were coming apart and worn, but for the one-hour flight it wasn’t a big deal."
Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"
Pros: "I loved it"
Cons: "I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again"
Pros: "Comfortable seats and staff are very nice"
Cons: ""missed" my flight because it took of 30 min before"
Pros: "Staff was very helpful and flight arrived ahead of time."
Pros: "On time"
Cons: "So so beverage selection"
Pros: "Both international flights to and from Mexico City were exceptional. The staff was very nice and the plane was very comfortable. I will choose them again next time I fly to Mexico."
Cons: "My luggage was ripped with a box cutter or blade."
Pros: "Not much"
Cons: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"
Pros: "I liked the food and everyone on the crew."
Cons: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."
Pros: "Immigration into US was a breeze as compared to in and out of Chile Luggage arrived fairly promptly"
Cons: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."
Pros: "The 787 leg from Santiago to Mexico City was fine. The 787 Dreamliner is a comfortable ride."
Cons: "The smaller plane used for the MEX to DEN leg had less entertainment options and no wifi."
Cons: "The crew was rude. No attention at all. I flew with my 18 months girl that had a cast on her leg and they weren't able to help me out at all."
Cons: "Aeromexico is the worst airline I have ever flown including many throughout Latin America, Africa and other developing regions of the world. Our first flight was delayed an hour not because of weather or maintenance, etc. Just because “our planes always late” as the person at the gate put it. Because of he delay, we missed our connection and we have been delayed 24 hours. Horrible."
Cons: "Delayed more than an hour"
Cons: "They screwed me on my baggage, they are the slowest, most untrained people I’ve dealt with. Worst check in experience. No matter where you fly, no matter what day you will be delayed. Canceled flights, re-routes .. you name it. Poor customer service to top it off."
Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."
Pros: "Entertainement, service."
Cons: "No veggie option for meals even though I asked for vegetarian meal when checking in. Late boarding."
Cons: "That you hateo pay the 1st.bag"
Cons: "Big delay"
Pros: "Real food on the plane and a free drink, but I loved the branding most of all with the way the flight attendants dressed - heels for the airport and flats for the plane. I even asked if their make-up was issued by the company since they were all wearing the same shade of red lipstick - it was!!!"
Cons: "Nothing! Everything was perfect and on time!"
Cons: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"
Pros: "Aeromexico was great!!"
Cons: "I didn't win the only time y played. Everything was great"
Pros: "Que fue rápido el abordaje al avión ."
Cons: "Que los asientos no se podían reclinar...el viaje fue super incómodo."
Pros: "I have accommodations paid after having my flight canceled."
Cons: "Lack of organization and information which caused delays to passengers after having the flight canceled."
Pros: "Aeromexico on board service is much better than other Montreal-Mexico flights. You eat, you drink, and you get the feeling that the crew actually cares about your well-being ! Oh and the flight is most often on time..."
Cons: "Checking-in online, getting a seat on the plane before getting to the airport, has been quite quite complicated for me, many times."
Cons: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."
Pros: "Everything was perfect. Flight on time, enough food and drink. Free blanket, headset, beer, etc."
Pros: "The service.was good im flying again next time..i also love u can chat with other passangers"
Cons: "That we have to pay for our luggage"
Pros: "-Entertainment System was good, enough variety to cater to all ages -Seats were comfortable (enough) -Crew was nice -Boarding was quick and easy"
Cons: "-Food was awful. Didn't expect a 5 star meal, but it's hard to give a good review when the salad tasted like plastic and the lasagna they gave out was still raw -Pillows are too tiny, did not come on all flights (took 4 in total) -The earbuds were awful, extremely cheap and an uncomfortable fit -On my flight back from Mexico City to NY, my screen would keep turning off every 8 minutes, as if on Standby"
Pros: "Aeromexico stole my money and never let me board a flight. My initial flight was cancelled due to mechanical issues after a 3 hour delay in the airport. At this point it was 3AM and all passengers were told to call Aeromexico's support number to re-book their flights. Aeromexico staff does not speak English well and when I asked them to speak slower I was cursed at and hung up on. I finally called again and was given 2 options: agree to a flight that would DESTROY my vacation or get a refund. Scared and exhausted, I told them I didn't understand, and the flight didn't work, and guess what, they re-booked me anyway, and said that since I was re-booked any change to my ticket would entitles them to my entire $1,100 fare. Aeromexico is a criminal enterprise. Never book with them! Kayak, you should cut all ties with this airline!"
Pros: "Vegan vegetarian food option. Ability to pay extra for more legroom in coach."
Cons: "After the announcement at the gate to prepare to board, we went to wait on line (Group 2). However boarding did not begin until more than 45 minutes later. I did not appreciate standing in line for that long. There were no announcements from the gate staff about the delay. This seemed disrespectful to the many people waiting on line."
Pros: "Yes... very well"
Cons: "puntuality Departure and arrive"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "The seat was a caca"
Cons: "Pagar una maleta pequeña mortifica"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Pros: "Miserable all around experience"
Cons: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "Great cre"
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Cons: "In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging."
Pros: "goog seats and comfortables"
Cons: "food, please!"
Cons: "The plane was very old. It had cigarette ash tray in the armrests and bathrooms. It also only had three screens to watch movies. The headphone jack did not work properly and you could not hear the movie well. There were no screens in the chairs in front."
Cons: "Confusion over plane boarding"
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Pros: "There was a TV with entertainment. The fight to DR was terrible with no TV for some reason, in 2019"
Pros: "Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane"
Cons: "After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours."
Cons: "If we had access to the WiFi to watch shows earlier like United does, that would be nice."
Cons: "I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring"
Cons: "We stay stuck in PVR"
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Cons: "you didn't respond and we were unable to take the flight."
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Cons: "Space between seats made it uncomfortable"
Pros: "overall flight"
Pros: "Crew was nice."
Cons: "Super full flight. Nothing but a drink in terms of cabin service."
Pros: "On time and pleasant staff"
Cons: "Having to pay for wifi"
Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Pros: "I like that it was on time"
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Cons: "How much tighter can they cram us? I'm 5'11" and 185 pounds and was too wide for the seats!"
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Cons: "No TV nor entertainment of any type. Food choice terrible. I am allergic to shellfish and the other option was pasta which I don’t eat. Had to feed on two cups of nuts... really mediocre."
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Cons: "45 min delay"
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "Comfortable seats, for the most part friendly crew, with one exception. Flight left right on time and landed with no extra time to taxi. That was a welcomed benefit."
Cons: "No wifi on plane and no individual tv's for movie selections. Also had to pay extra for an aisle seat. Could not select seat at time of purchase. Didn't know if I called Iberia or American to make seat selection. Confusing with two different flight numbers. One from Iberia and one from American. Passengers should be made aware of which airline they are flying on at time of purchase."
Pros: "Everything was on time!"
Pros: "Flight on Time, Confort, Crew"
Cons: "I know if you want food, you must pay but not even a cookie...???"
Pros: "Their service is useless. Processes are in need of a major overhaul. They have become too big for themselves and have not adopted the customer-centric value that prevailing companies have incorporated and are implementing. I predict that they will not be around in the next 10 years if changes are not made."
Cons: "Kayak should be more particular who they partner up with as being more selective will bring more value to your brand."
Pros: "Everything ran smoothly despite turbulence and bad weather, thanks to the crew."
Cons: "Seating is even more cramped than I'm used to, and everything outside of a drink and a biscuit is extra money."
Pros: "Muy buena atención, avión, puntualidad"
Cons: "La silla no reclinaba bastante, no era muy cómoda"
Pros: "We did not make it to this flight since it was cancelled"
Cons: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Cons: "See above."
Pros: "The bad stuff overshadowed the good stuff. Bad experience."
Cons: "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."
Pros: "On time and efficient"
Cons: "To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag"
Cons: "Most uncomfortable seating that one can have. I will never fly rouge again."
Cons: "Unhelpful crew,dreadful status updates about our delay, not enough food on board for everybody"
Pros: "Smooth flight and we arrived ahead of schedule"
Cons: "I as first time travel from US to Canada no information given on flight regarding how to get to connections and customs. Unaware of requirements to claim luggage after customs and before security We were surprised at the lack of any offer of snacks on a five hour flight"
Cons: "movie selection is poor and using your own device isnt that enjoyable. Girl at counter was demeaning."
Cons: "That was a first time i saw a paid entertainment system. That was a long-haul (9 hrs) flight. Either you pay and have an iPad with movies, music etc. or nothing. Very interesting."
Cons: "Food and no tv on the seat didn't want to look own the whole time"
Pros: "When I had to reschedule they were very nice about making sure that I had the information I needed and they gave me great seats on the way to London."
Cons: "My flight was Delayed and I had to reschedule that was unfortunate."
Pros: "The crew was amazing"
Pros: "Crew was nice though not very professional."
Cons: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Pay for food- embarrassing"
Cons: "Always delayed."
Pros: "Good selection of TV and film's"
Pros: "The crew was very friendly."
Cons: "The plane boarded early and the food was not good. The pasta was over cooked and essentially a mash."
Pros: "Despite weather travel delayed I was taken care of very well. Comfortable seats. More leg room. Friendly, calm crew."
Cons: "We were not given the option to change our flight out from Chicago when we knew we wouldn't make the connection in Montreal due to weather."
Cons: "Not offered earphones"
Pros: "Nice, polite and helpful bilingual crew. Apologetically when trouble started and we had to do two unscheduled stops in Calgary. THe second crew was also very nice but not very bilingual."
Cons: "The fact that we were over 6 hours late, and even with my old age, I went 24 hours without sleep. I missed my ride to the apartment where I was supposed to stay and had to rent a room at an hotel nearby, adding to the costs of the flight."
Pros: "i didn't like anything about this flight"
Cons: "The flight was over an hour delayed and everything else since boarding was a mess. It was hard for the fly hostess to keep her calm and we knew she was stressed, as much as many passengers who lost their connection or who had really tied ones. I noticed also that it wasn't the only flight delayed so I am not sure if this is usual with Air Canada."
Pros: "Food and comfort were okay."
Cons: "My first plane sat on the Tarmac for 45 min, thus I missed my flight to"
Pros: "Crew were very nice and efficient."
Cons: "Flight was delayed so badly that I missed my connection to Paris and arrived a day late, which was NOT nice."
Pros: "People were helpful & friendly"
Cons: "Timing between flights was not enough to make connection. Had to take next available flight."
Pros: "Aircrafts decent legroom, flight on time"
Cons: "Worst flight ever. Had a technical difficulties 3 times in a row. Had to be cancelled and put on the next day and again same thing over and over. So missed all my connections. Cut short my vacation. Will never flight air Canada again."
Cons: "The waiting room in Boston was awful and behind security, hot, small crowded. Delayed"
Pros: "Flight crew was friendly."
Cons: "Horrible smelly crampy cloth seats, awful food, they don't offer complementary wine and beer for international flights like other carriers, no tvs in the headrest. The flight crew works slower then I have ever observed in my over 200 flights. Took them 1hr 40min to serve what they called "dinner", Delta and others knocks it out in 30!!! And don't get thirsty, You'll die of dehydration before you get a drop of water. They treat ice like its gold. 2 cubes for each drink. If u ask for more u get one more cube. Lol. It was just a horrible experience! I will never fly Air Canada again."
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."
Pros: "Very friendly staff."
Cons: "Left late so missed connection. Was put up in a mediocre hotel."
Cons: "Deplaning and entering the terminal was delayed substantially."
Pros: "Flight wasn't full so could spread out a bit"
Cons: "No entertainment unless you had your own device"
Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
Cons: "5 hour delay. Didn't get the correct seat."
Cons: "Long time till take off."
Pros: "Nothing. Worst airline ever. Air Canada's customer service is AWFUL."
Cons: "My sister is still stuck in Paria trying to get to Casablanca because Qir Canada changed her ticket to Royal Air Maroc in the system but failed to pay the ticket!! She's been traveling from Seattle to Casablanca for three days and she's still not here yet! And I'm going into labor very soon!!"
Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"
Pros: "the crew was great, food was alright, and overall I enjoyed my flight"
Cons: "the only entertainment was able to connect to apple products or a renatble iPad. I don't have an apple product so that was a bit annoying"
Pros: "The flight was on time compared to the schedule"
Cons: "Too cold (temperature) No screen but only ipad to rent"
Pros: "Good leg room."
Pros: "The flight was comfortable. Entertainment choices were varied and generous."
Cons: "o'Hare needs an upgrade."
Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."
Pros: "Some of the members of the crew were so nice"
Cons: "SFO to Montreal: no complimentary food; not even nuts. I was forced to check in my bag because it wouldn't fit in the tiny sizer."
Pros: "Nice crew,moving all the time, food was good."
Cons: "A little bit colder than I expected."
Pros: "Boarding early"
Cons: "Leg room was not good"
Cons: "The seat I sat in felt lumpy. Its also always so loud in the smaller planes, but I knew that."
Pros: "Great service"
Pros: "Super polite crew"
Pros: "Flight,crew, meal and entertainment were good."
Cons: "Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later."
Pros: "Crew was reasonable, seats not great."
Pros: "The crew on the actual flight was excellent."
Cons: "The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful."
Pros: "We were upgraded to premium economy for free at check-in. The crew was very kind"
Cons: "We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️"
Pros: "Quick flight"
Cons: "More leg room"
Cons: "huge delay"
Pros: "Nice crew. Nice flying."
Cons: "No entertainment"
Cons: "Paid in advance (6 months!!) for a seat with more space for legs Got a regular seat instead With no explanation or reimbursement... very disappointed!"
Cons: "Stroller was not at the gate. We had a connecting flight. Had to go out and check in again to collect the stroller."
Pros: "The pilot was honest and concerned with the safety of the aircraft. That was most appreciated."
Cons: "Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!"
Cons: "2 hour delay with very little communication as to why. Plane was way too big for a short domestic flight (boarding and departure took longer than the flight itself). Parked at far end of the airport so 15+ mins walk to arrivals. All around one of the worst flight experiences I’ve had in years!"
Cons: "The seats for Club class are not comfortable."
Pros: "Great entertainment but preferred the selection from Montreal to Paris."
Cons: "Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space."
Pros: "Checking In was really easy and the TSA process was speedy"
Cons: "The flight attendant kept insisting that we take our headphones out even there were no announcements being made."
Pros: "The food was nice and they offer luggage room"
Cons: "The seats are way too small! We were so compressed we could not breathe nor move. The plane is overcrowded woth people. I do mot recommend"
Pros: "Staff- Friendly and polite Food was good Comfortable for a long flight"
Cons: "my suitcase are mising"
Pros: "Very friendly and helpful crew. Direct flight from Venice was much appreciated."
Cons: "Old aircraft, let's hope they spend more on maintaining the engines than the cabin..."
Cons: "Video system was broken, including ability to charge devices. Seats are too small for adults."
Pros: "Crew professional despite longest flight of my life"
Cons: "The personal screens weren’t working, not even the USB chargers! We knew right away upon boarding but crew likely lied to us telling us they would come on above 10,000ft. They never did, electrical problem apparently. Unacceptable on a transatlantic flight. To add insult to injury some teenager got separated from his parents in the confusing Rome terminal, likely in the bathroom. Was 30 minutes late boarding and because his suitcase was on board we couldn’t leave until they found him or his bag. We therefore missed our takeoff window and left 70 minutes late! So a 9 Hour flight with no infotainment or WiFi or charging became a 10 Hour flight from hell with terrible food to boot."
Pros: "Club class was worth the upgrade purchase. Friendly staff. Continual service. Comfortable. decent movie selection."
Cons: "Screaming baby. But can’t do much about that."
Pros: "Awesome flight and service"
Pros: "The crew were very nice and tried to help."
Cons: "Boarding was long. Waiting in the plain fir over an hour d’oies open a/c not working and waiting to decide how many cases of peppers they should load. At landing we were told we should be thankful cause it could of been much longer. Like it’s ok to be late. I’ve had better flights with you."
Pros: "IT went up and down at the proper time."
Cons: "The seats are uncomfortable. My feeling is they were designed to be in the reclining as the headrest can not be reached comfortably in the upright position."
Pros: "Very friendly crew!"
Pros: "We had a issue at boarding and nobody could help Nobody is in charge, they use this technique to avoid helping anyone. You go from manager to manager and they claim tht the person who could have helped is not here and you can t reach her on the phone either So they didn t help us! Pathetic technique. After the scandal in Ottawa. I am not surprised this airline has such a bad reputation. I don t recommend it. Also blankets and headsets cost 9 dollars each. Thanks for putting strong AC!!!"
Pros: "I already commended your crew member Trieste, for her outstanding help and consideration."
Pros: "Staff was amazing. We were delayed in Rome but our connecting flight to Toronto waited for us."
Cons: "2 hours delay. Not much food. No earphones for free."
Pros: "The Check in staff was very helpful, professional and friendly. Cabin crew very friendly. Food is good."
Cons: "No entertainment. The tv was not seen properly from my seat. I had 7 hrs with no entertainment. One of the toilets was not working. The other needed the door to be repaired."
Pros: "Good service!"
Cons: "One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit."
Pros: "The crew was friendly and helpful, and when we ran into problems they were confident and professional."
Cons: "The plane was an old Airbus 310 with no entertainment systems in the seat backs. Instead, it was equipped with the old-style system where everybody watches the movies on a few screens. The choice of movies was poor: the "feature film" was a nature documentary made by Disney where they gave the animals names and talked about their feelings. The food on the flight was awful. We were told there would be be a choice of chicken, beef, or vegetarian noodles. But apparently there were only 5 chicken meals placed on the plane, so the only non-veg option was the beef. This consisted of 3 small pieces of beef in a gravy, and a pile of mashed potatoes with an unfamiliar texture. It was also oozing some sort of orange fat. Not very appetizing. Due to weather, the flight was unable to land in Montreal, and had to be diverted to Plattsburgh, NY. I don't blame Air Transat for this. We sat on the tarmac for 2.5 hours in Plattsburgh, but at least we had air conditioning, and the crew served us water. (This is better than the planes that were diverted to Ottawa that day.) We were assured by the crew that, while we surely missed our connections (to Toronto in my case), the Air Transat agents were well aware of the situation, and they would rebook us and we would arrive home that night. Upon arrival in Montreal, nobody from Air Transat seemed aware of the situation. I was with ~50 other passengers trying to get to Toronto, and the agents had no idea what to do. They sent us to a gate, and told us there was a flight leaving at 9 pm. (The flight was originally scheduled for 5:45, but, again, I don't blame them for the weather.) When we got to the gate at 8:45, there were no Air Transat agents anywhere. Passengers became agitated, and we tried looking for Air Transat agents at other gates, again with no luck. Some passengers even tried calling the Air Transat call center, but they couldn't get through. There was one Air Transat employee present, but when she saw the group of 50 of us, she hid behind the door to the jetway. (She said she was off duty.) By 9:30, some agents arrived. They were just as confused as us about the flight, and did not know what was going on. In particular, they thought there should be a flight crew present, but they couldn't find any. Eventually, at 10 pm, they announced that the plane would be leaving at 12:30 am for Toronto. Restaurants were closed at this point, of course, but at least a bar was open. By 1:30 am we eventually departed, after waiting for passengers to arrive from Ottawa. I have never seen so many sleeping people on a plane before it even took off. Total transit time from when I boarded in Barcelona to landing in Toronto was 20 hours."
Pros: "Entertainment, movies etc."
Cons: "Cramped seat"
Pros: "Staff in Dublin airport were very helpful helped me with my ETA very pleasant and efficient"
Cons: "Very very disappointed and angered at how our flight was handled after being delayed at no fault of my own my outbound flight was delayed from Dublin we were told our connecting flight would be organized and waiting for us. Upon arrival I was told I had 30mins until my connecting flight took off, stressed, tired and emotional I rushed through the airport and asked a member of staff to help me. This man was helpful he took me past the while queue and took me to the check in desk and told me I would be served asap. This is where my trip took a turn for the worst. Bare in mind I had been awake for 18 hours I was tired and stressed, the lady at the check in desk was snappy, rude and unhelpful. She read my boarding card and told me I would not be getting on the flight, she wrote me a hotel card and a voucher for food and wasn't very helpful. I began to cry and explained my father was already in Toronto waiting for me and she said I would not be flying. Very upset I walked off and started to cry. A few minutes later a lady who I flew with ran over and told me the lady had read my boarding pass wrong and thought I was on the inbound Tel Aviv flight and had wrongly dismissed me, then I was taken to another desk where staff had no clue what time my flight was at even though they had a computer system in front of them. Very very poor communication between staff with little attention paid to my flying details. My case was then taken by staff and my boarding pass then when the staff finally worked out what flight I was going on they asked for my suitcase to which I replied you already took my case and put into onto the conveyor , all staff denied taking my case or boarding pass which lead me to become more stressed that my luggage would be lost in transit and added to my stressful situation. Finally a lady guided us to our gate for our flight without knowing whether we would make the flight or not. After running round numerous air transat gates we found the gate we were supposed to be at even though the screen said the flight was for nice in France. Totally confusing and frustrating! I had the worst experience this day and will definitely not be flying with air transat or recommending it to anyone after the total disorganising and lack of communication between staff who were unhelpful and added to my stress. Bathrooms were also disgraceful, very unclean dirty and messy, no toilet roll and bins were full and messy. My lunch option was no longer available and I had to eat something I didn't want ."
Pros: "Not individual screens on every seat... i am traveling with 2 young kids so they need some entertainment to keep them calm during a 4 hour flight. My kids are in the Kids club... no difference in whatsoever.... no free chips...no nothing.... I bought chocolates and they made me pay for. The cabin AC was way too cold my daughter was freezing. I asked a blanket for her they told me it was $11. 00 O said ok fine. They forgot me after 45 minutes she remembered and she felt bad so she gave the blanket for free."
Pros: "the aircraft was much more comfortable than my seat with WOW air. and the monitor with the entertainment was actually working (was not on WOW air) and I had ear phones which worked with it so I actually could watch it. They gave us free water twice while we were delayed. WOW air charged for their bottle of water!"
Cons: "Most passengers could not take advantage of the entertainment on board. The steward/stewardesses did not come around and offer ear phones even at a price. I pressed a call button to get some water for to take a pill... three times and no one came. I would have gone back to where they were seated and asked personally but the seat belt sign was on... I did not sense there was any tumbulence but who knows. I flew from Paris to Montreal with an hour and a half layover in Montreal so I can connect to a flight to Toronto. Not the airlines fault ... our flight from Lyon was delayed.. but they (WHO the Canadian government) insisted my baggage had to be collected from the Lyon flgiht by myself and re-checked in for the Toronto flight, and thus I had to race across the huge airport to do that. Then I had to go through customs and then security (line ups of about two hundred people and waits of about 20 minutes) . Then I was supposed to catch my connecting flgiht at Gate A67 ... that is the 67th gate of 68 gates at this terminal. By the time I got out of the security line i was hearing the ominous " final boarding call for Air Transat Flight 276 to Toronto"!!!! I am 62 year old semi-fit woman with two bags running the posted "8 minute walk: to that 67th Gate. I made it with three winded young people who similarly were begging the Air Transat staff not to take off without the others of us who were still in the security line but booked on that flght. They waited. Then we could not get clearnance to land in Toronto... and so... we were delayed going to Toronto to... and $30 in parking later... my son got me home. Surely the Montreal Airport needs and "express line" through customs and security for people needing to catch connecting flghts or any flght about to take off! Also the Airport should be providing a trolly or something for passengers who have to board planes in those gates so very far from the security entrance to A gate!!! i am happy to walk it when I was not time pressured but in situations like this one... running could cause someone in poorer health a heart attack."
Pros: "Business class seat"
Cons: "2hour delay!"
Pros: "Flights were on time"
Cons: "No space between seats and food could be better when flying over 8 hours."
Pros: "Got me here alive"
Cons: "Staff attitude below average, plane quality below average"
Pros: "Good efficient crew!"
Cons: "Small seats"
Pros: "Super new and clean planes. Crew extremely nice and the best entertainment package included!"
Pros: "Great crew, food and complimentary wine."
Cons: "Cramped seating, but not moreso than other airlines."
Pros: "The rest of the journey was fine, and the crew were great."
Cons: "I felt that the Rome airport manager on duty acted punitively towards me. I was admittedly trying to bring a carry on bag that was perhaps just slightly too large. But as soon as she saw me with it, she walked over the agent who was helping me and inserted herself in my check in process. This ended up in 35 minutes of phones between herself and U.S. an Canadian immigration, where I was forced to send travel documents for the whole of the 2014 and asked which countries I travelled to in 2004. She then told me my passport had been declared stolen but that I would be allowed to board my flight. I don't know what the story is, but I guarantee if I hadn't caught her eye by being a bit cheeky with my bag, none of those phone calls would have ensued. It was a deeply upsetting and unecessary experience and I plan to request a formal explanation of how the situation escalated so drastically."
Pros: "Friendly staff, comfortably seated and quality entertainment."
Cons: "Should consider providing meals to children under 12yo first (for coach seating) so that they have choice of meal. My 10 year old daughter was the 3rd last served her meal on this flight when only 1 option was left. She was Ok with it, but likely because she was so hungry by then. I can see how such a situation could have been potentially very stressful for a family..."
Pros: "Great hostesses very friendly"
Cons: "Very poor meals and entertainment"
Cons: "1 hour delay while sitting inside the plane. No snack nothing to eat"
Cons: "After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured."
Pros: "bel atterrissage smooth, staff gentils. Vraiment bien."
Cons: "Un peu froid dans l'avion. Je ne filais pas cela n'a pas aidé mais les autres passagers aussi ont mis un manteau."
Airlines flying from Dominican Republic to Montreal Pierre Elliott Trudeau Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl
Masks required on board, masks provided on flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl
Social distancing seating
Middle seats unavailable to book on flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl
Testing for antibodies, testing for symptoms for flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl
Waiving of change fees. Search flexible flights from Dominican Republic to Montreal Pierre Elliott Trudeau Intl