Again, the staff & assistance received were extremely pleasant & professional from the rebooking process & the boarding & deboarding process to the luggage retrieval were excellent. I could not have made this trip without all their help.
These planes are so small & the seating is so tight that it makes the trip very uncomfortable especially for someone with special needs who might no be able to afford the extra expenses.
The crew lost my carry on. I later found it on the check bag carousel.
Due to a knee injury, I needed more personal assistance, the custermer service & attention I received was EXCELLENT - from being expedited through the check in, special luggage assistance, special seat selection, wheelchair assistance throughout the security & boarding process to the professionalism by ALL the crew after being diverted to Iceland for a medical emergency of a fellow passenger.
Because of the medical emergency & being diverted to Iceland, the flight time was extended by close to 4 1/2 hrs. The snacks/"food" provided were definitely insufficient.
I like when I come to United after flying few segments with other alliance airlines in the same trip, you have the feeling of home sweet home
Excellent flight nice ground and flight crew
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|Flights Arrive in||Rio de Janeiro–Galeão Intl|
|Flights Depart from||Edmonton|
|Flight Price||C$ 1125|