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Airports
Origin
Lisbon
C$ 540
only
C$ 540
London
C$ 434
only
C$ 434
Paris
C$ 500
only
C$ 500
Destination
Montreal
C$ 434
only
C$ 434
Wed, 16 May
LGW
YUL
12h 10m
Mon, 28 May
YUL
LGW
9h 35m
C$ 434
Trip: 13 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Wed, 24 Jan
CDG
YUL
7h 45m
Thu, 1 Feb
YUL
CDG
6h 55m
C$ 526
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YUL
Okay 4.0

We had a issue at boarding and nobody could help Nobody is in charge, they use this technique to avoid helping anyone. You go from manager to manager and they claim tht the person who could have helped is not here and you can t reach her on the phone either So they didn t help us! Pathetic technique. After the scandal in Ottawa. I am not surprised this airline has such a bad reputation. I don t recommend it. Also blankets and headsets cost 9 dollars each. Thanks for putting strong AC!!!

CDG
YUL
Excellent 10.0

Good service!

One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

CDG
YUL
Excellent 8.0

New airplane very quiet and smooth and the service was very good

Boarding was way too long they must us two boarding gate for a plane if that size

CDG
YUL
Excellent 9.2

Great crew, food and complimentary wine.

Cramped seating, but not moreso than other airlines.

CDG
YYZ
Good 6.0

Flight was 3 hours delayed

Mon, 26 Feb
LIS
YUL
12h 40m
Mon, 2 Apr
YUL
LIS
14h 55m
C$ 540
Trip: 35 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MCO
FRA
Excellent 8.0

No language options on tv besides english.

FRA
JFK
Excellent 9.0

Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.

Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.

FRA
BHX
Okay 5.3

The crew were excellent and plane was comfortable

The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

FRA
DUS
Excellent 10.0

Timeliness of departure time Ease of navigating airport to find departure gate

Nothing comes to mind Good flight over all

LAX
FRA
Good 6.6

I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa.

No USB charge ports and no seat back video. They only have movies from Sony.

Thu, 1 Mar
LIS
YUL
13h 25m
Tue, 3 Apr
YUL
LIS
20h 20m
C$ 546
Trip: 33 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BLQ
Good 7.6

I didn't like the fact that one has to pay for any refreshments on the flight, even for coffee, juice, or soda. When I asked for water, the flight attendant assumed that I wanted to pay for bottled water; I had to specify that I wanted regular water.

OTP
LHR
Good 7.3

crew was very pleasant and helpful

i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel

ORD
LHR
Good 6.6

Excellent vegan meal selection!

No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).

VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

DEN
LHR
Good 6.3

food was good

IFE was not good the equipment is very old and selection is limited

Thu, 1 Mar
LIS
YUL
16h 50m
Sat, 31 Mar
YUL
LIS
10h 00m
C$ 551
Trip: 30 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 16 Apr
LGW
YUL
12h 15m
Mon, 23 Apr
YUL
LGW
9h 35m
C$ 494
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

Thu, 25 Jan
CDG
YUL
7h 45m
Mon, 5 Feb
YUL
CDG
6h 50m
C$ 531
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Excellent 9.0

Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant.

I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat

CDG
YUL
Mediocre 2.0

The flight from YUL to CDG was fine.

We had a flight into CDG from Split that arrived 2 hours before our flight was set to leave. Because of the size of CDG and the long wait for our baggage from the Split flight on Easy Jet, we arrived at the Air Transat desk 5 minutes after it closed. We then had to pay MORE than our round-trip tix to get a one-way to Quebec, then taxis and Bus to Montreal, where our car was. We could have gotten on our plane if you were just a tiny bit more understanding and flexible; we were willing to jettison anything in our bags that needed checking in order to bring them as carry-on. Not happy!! The agent who re-booked us said we are at least entiltled to a refund on the trip taxes for the tix we did not use. We were travelling with another couple, Lee and Betsy Lynd, who shared our experience.

CDG
YUL
Good 7.0

Non-stop Lots of movie choices Two meals/snacks were free On time departure

Unable to confirm return flight online from Paris Seating is just soooooo cramped and uncomfortable

CDG
YUL
Excellent 9.2

Great crew, food and complimentary wine.

Cramped seating, but not moreso than other airlines.

CDG
YUL
Excellent 10.0

Good service!

One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

Tue, 27 Feb
LIS
YUL
12h 40m
Mon, 2 Apr
YUL
LIS
14h 55m
C$ 540
Trip: 34 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
TLV
Mediocre 3.0

There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us.

IST
FRA
Excellent 9.6

The food and service was superb.

FRA
DUS
Excellent 10.0

Timeliness of departure time Ease of navigating airport to find departure gate

Nothing comes to mind Good flight over all

BUD
MUC
Excellent 10.0

My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!

LAX
FRA
Excellent 9.3

timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew

touch screen for in flight entertainment did not work very well

Mon, 16 Apr
CDG
YUL
12h 15m
Wed, 25 Apr
YUL
CDG
9h 40m
C$ 500
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

Wed, 31 Jan
CDG
YUL
11h 20m
Tue, 6 Feb
YUL
CDG
6h 45m
C$ 554
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 1 Feb
CDG
YUL
7h 45m
Sun, 11 Feb
YUL
CDG
6h 55m
C$ 531
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YYZ
Good 6.0

Flight was 3 hours delayed

CDG
YUL
Excellent 9.2

Great crew, food and complimentary wine.

Cramped seating, but not moreso than other airlines.

CDG
YUL
Mediocre 2.0

The flight from YUL to CDG was fine.

We had a flight into CDG from Split that arrived 2 hours before our flight was set to leave. Because of the size of CDG and the long wait for our baggage from the Split flight on Easy Jet, we arrived at the Air Transat desk 5 minutes after it closed. We then had to pay MORE than our round-trip tix to get a one-way to Quebec, then taxis and Bus to Montreal, where our car was. We could have gotten on our plane if you were just a tiny bit more understanding and flexible; we were willing to jettison anything in our bags that needed checking in order to bring them as carry-on. Not happy!! The agent who re-booked us said we are at least entiltled to a refund on the trip taxes for the tix we did not use. We were travelling with another couple, Lee and Betsy Lynd, who shared our experience.

CDG
YUL
Good 6.6

After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured.

CDG
YUL
Excellent 8.0

New airplane very quiet and smooth and the service was very good

Boarding was way too long they must us two boarding gate for a plane if that size

Wed, 28 Feb
LIS
YUL
12h 40m
Mon, 2 Apr
YUL
LIS
14h 55m
C$ 540
Trip: 33 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
JFK
Excellent 9.0

Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.

Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.

FRA
BHX
Okay 5.3

The crew were excellent and plane was comfortable

The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

FRA
TLV
Mediocre 3.0

There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us.

LAX
FRA
Excellent 9.3

timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew

touch screen for in flight entertainment did not work very well

MCO
FRA
Excellent 8.0

No language options on tv besides english.

Sun, 21 Jan
CDG
YUL
11h 15m
Fri, 2 Feb
YUL
CDG
10h 35m
C$ 505
Trip: 13 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

Fri, 1 Dec
CDG
YUL
7h 45m
Tue, 5 Dec
YUL
CDG
6h 55m
C$ 532
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YUL
Good 6.6

After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured.

CDG
YUL
Excellent 8.0

New airplane very quiet and smooth and the service was very good

Boarding was way too long they must us two boarding gate for a plane if that size

CDG
YUL
Excellent 9.2

Great crew, food and complimentary wine.

Cramped seating, but not moreso than other airlines.

CDG
YUL
Good 7.3

We sat in row 4 which provided great leg room, boarding, crew, everything was great but...

the seats were so uncomfortable, it really made the trip unpleasant which is too bad because everything else was great.

YUL
FLL
Mediocre 2.0

nothing

the delay 9 hours

Mon, 26 Feb
LIS
YUL
12h 40m
Tue, 3 Apr
YUL
LIS
12h 10m
C$ 541
Trip: 36 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
LAX
FRA
Excellent 9.3

timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew

touch screen for in flight entertainment did not work very well

FRA
JFK
Excellent 9.0

Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.

Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.

BUD
MUC
Excellent 10.0

My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!

MCO
FRA
Excellent 8.0

No language options on tv besides english.

MAN
MUC
Excellent 8.0

Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.

Mon, 29 Jan
CDG
YUL
11h 15m
Fri, 2 Feb
YUL
CDG
10h 35m
C$ 505
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

KEF
FRA
Mediocre 2.0

No much

Terrible service

Tue, 23 Jan
CDG
YUL
7h 50m
Tue, 30 Jan
YUL
CDG
6h 55m
C$ 532
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YUL
Excellent 10.0

Good service!

One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

CDG
YUL
Good 6.6

After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured.

YUL
FLL
Mediocre 2.0

nothing

the delay 9 hours

YYZ
MCO
Okay 4.5

Dirty, unsanitary plane. Bathroom unusable. Screaming toddler behind me. One of the worst plane trips I've ever been on.

CDG
YUL
Good 7.3

We sat in row 4 which provided great leg room, boarding, crew, everything was great but...

the seats were so uncomfortable, it really made the trip unpleasant which is too bad because everything else was great.

Tue, 27 Feb
LIS
YUL
12h 40m
Tue, 3 Apr
YUL
LIS
12h 10m
C$ 541
Trip: 35 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16763 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MAN
MUC
Excellent 8.0

Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.

IST
FRA
Excellent 9.6

The food and service was superb.

FRA
BHX
Okay 5.3

The crew were excellent and plane was comfortable

The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

FRA
BEY
Excellent 8.0

Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time

Need to upgrade mefia hardware to 21st century.

DFW
FRA
Excellent 10.0

The planes are comfortable, the crew are always nice and polite and have smiles on there faces.

Wed, 7 Feb
CDG
YUL
11h 15m
Mon, 12 Feb
YUL
CDG
10h 35m
C$ 505
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
FRA
Mediocre 2.0

No much

Terrible service

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

Mon, 29 Jan
CDG
YUL
7h 45m
Sun, 11 Feb
YUL
CDG
6h 55m
C$ 532
Trip: 14 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 39 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
FLL
Mediocre 2.0

nothing

the delay 9 hours

CDG
YUL
Good 7.3

We sat in row 4 which provided great leg room, boarding, crew, everything was great but...

the seats were so uncomfortable, it really made the trip unpleasant which is too bad because everything else was great.

CDG
YUL
Excellent 10.0

Good service!

One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

CDG
YUL
Good 7.0

Non-stop Lots of movie choices Two meals/snacks were free On time departure

Unable to confirm return flight online from Paris Seating is just soooooo cramped and uncomfortable

YYZ
MCO
Okay 4.5

Dirty, unsanitary plane. Bathroom unusable. Screaming toddler behind me. One of the worst plane trips I've ever been on.

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