Flight was delayed an no one make an announcement about it., they only have Coca Cola and nothing else., the food that was served was cold… very bad experience and service
Flight was delayed an no one make an announcement about it., they only have Coca Cola and nothing else., the food that was served was cold… very bad experience and service
Everything was great except for the seat. The backrest would not stay in the upright position.
Super good crew... food was pretty awful- overall Delta is my favorite carrier- takes off on time, good boarding process etc.
I didn’t not like that I could not select my seat and ended up with the worse seat.
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
I was sitting at comfort +. One of the Asian male crew was so loud when he delivered service. When he asked questions or what food you need, he was shouting. He must be a prison guard before going Delta.
The helpful attitude of the staff, and being a wheelchair passenger everyone was helpful and understanding. The trip was made comfortable by the upgraded seat which was given without my request, that was a great surprise. Thank you Delta.
Quick flight on older aircraft. Sat in last row…really noisy. No video available
Horrible. Flight ORD to CGH was okay, but Paris was a nightmare. Old planes, delays, involuntary downgrades, broken planes, terrible communication. CGH to CPT was my worst flight ever.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
It was nice to be on a legacy airline, people try at least.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
SO disappointing. I spent so much money on this ticket, for them to cancel and not be able to rebook me in time. They were very unhelpful, and condescending throughout the whole Swiss airport. Will not be flying again.
So terrible. They would not rebook me for a flight until 2 days. I had to spend so much money to get my own flight. They were rude and not helpful.
Everything from the price to online checkin and the flight being on time to the crew and food was very good. The comfort level is fine--the seats are very close to each other in Economy. But I guess you get what you pay for.
I guess just the food, but besides, amazing experience flying with swiss
Flight was delayed for 4 hours and they misplaced my luggage too. Appalling.
Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.
They went out of their way. It was very clean and friendly.
I was pleasantly surprised with the whole experience. Thank you
Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards
Not exceptional but all good. Business class seats are like the domestic Mint class on Jet Blue. Comfortable but not exceptional. Food is good but not superb. Flight attendants were better on India leg than Miami to Zurich. All India staff was more professional and service oriented. Very polite and service with a smile.
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Actually the flight was on time. New plane, food was okay but not great.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.
Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.
Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.
We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
Compagnie efficace et bons prix. Les sièges en classe club pourraient être plus confortables.
Generally good. The crew is excellent. The food could be better.
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
No bording was given for next trip on same carrier, food was very moderate.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
The line at boarding was not well organized and managed
A couple of minor delays in boarding but very professional and efficient staff.
Sky priority means you get to use the KLM business Lounge.
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.