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Found the seats very crowded—too close together ! And waited a long time for our luggage All staff at both ends were excellent!!!

Flight cancelled and Kayak switched our return flight to a red eye. Ridiculous.

Will never book through you again. Very disappointed in the notices and action taken or provided when planes are rescheduled, enough to cause missed connections

They delayed flight because lack of staff then missed connection. Never flying with kayak or weather

Absolutely the worst airline I have ever taken. They lost my baggage and told me my bag tags had been cancelled. When my bags arrived days later I had to pick them up at 3:15 am. My return flight was delayed another 6 hours and they broke my bag. Westjet does nothing to try and make it a better customer experience and all the customers services representatives I spoke with were useless and incompetent. Never flying westjet again.

Easy self checkin and baggage drop. No in seat entertainment, but wifi and app worked well

it's all good nothing you can do make better 😌

Flight was delayed due to mechanical issues to the point that I missed my connection and had to wait for 6 hrs in Calgary... thankfully I wasn't in a rush or that would have been annoying

It was an awesome experience flying with Westjet. This was my first domestic flight experience in Canada.

Single flights to Cancun purchased through third-party, initially had issues printing luggage labels with the lady at the airport Pearson… Was super friendly and assisted quickly despite being very busy