Seats can use more cushioning, it felt very hard. The snack option could be better
Seats can use more cushioning, it felt very hard. The snack option could be better
Over all good. I had some issues with trying to buy my seat. The Westjet system kept trying to charge my credit card, without getting the seat. In the end after 5 times being charged, I got my seat.
I did not have a meal or entertainment, but flight was comfortable, beverage service was quick, crew was very helpful and pleasant. And a very smooth flight overall.
The flight itself was good, the departure process was a little chaotic but once on the plane it was fine. The carry on luggage amounts is ridiculous. My husband’s suitcase was left behind in Kelowna. We could see it sitting there with our airtag. It was put on the next plane 6 hrs later but it was not delivered until the next afternoon. Unfortunately we had a business meeting Friday morning so he had no change of clothing for that.
My flight was delayed 10 Hours with no vouchers or any info about the delay
Easy processing, flight time was quick and staff was professional and kind.
Flight was on time! Downloaded the entertainment app in advance - worked well
It was delayed by two ours very full no room to move
Only thing better would have been a direct flight from Kelowna
Plane was late taking off due to there not being enough room in the overhead bins for everyone's carry on luggage. Maybe more people would check in their bags if it didn't cost so much!
Fort Lauderdale (FLL)United States
Edmonton (YEG)Canada