Daily cleaning, installation of cabin HEPA filters on flights from the United States to Edmonton
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|April||Best time to beat the crowds (6% less expensive on average)|
|February||Most popular time to fly (8% more expensive on average)|
Average price round-trip
|C$ 458||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 159||or less|
Good deal one-way
|C$ 116||or less|
Delta, Korean Air and WestJet have all waived their change and cancellation fees on flights from the United States to Edmonton. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from the United States to Edmonton.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Edmonton is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Edmonton with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Edmonton up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Take off / landing"
Cons: "N / A"
Pros: "Got us there ahead of schedule."
Pros: "Amazing crew! Nice comfortable seat and leg room. Good food and entertainment. Clean airplane. Luggage delivered quickly to baggage area."
Pros: "I was able to get to my seat with no issue and the staff was super nice"
Cons: "I'm a Big & Tall guy. I had an extremely awkward time using the lavatory, The seats were cramped, and i had to push back on the guy who was trying to lean back in his chair. the newer plane seats are nice and way better."
Pros: "I like that they allowed active duty to board along with first class etc.."
Cons: "I was asked to move to a different seat in order for a family to sit together. i was happy to do so however i was at the very front of the plane where the restroom was and where the flight attendant was messing around with all kinds of cabinets and drawers the whole time. I had already been awake for 20 hrs traveling and that seat was so loud i couldn't sleep. it was also FREEZING and i was trying my best to wrap up in my scarf but I was surprised the flight attendant didn't offer a blanket. Why was it so cold??!?! My other flights were if anything warm but that flight was miserable."
Pros: "Pleasant airline staff"
Cons: "You had to rent in flight entertainment and pay for most food (minus pretzels)"
Pros: "Alaska Airlines is great."
Cons: "I didn't realize I didn't pick a seat, so I had to sit in the middle. For a redeye flight, I really wasn't happy that Kayak didn't mention to reserve a seat on Alaska's website or when I checked in to my flight."
Pros: "The flight attendants were very welcoming and nice. Also, the overall look and interior of the plane was well kept and clean."
Cons: "I was really excited about flying with your airline, as I have been told by many how awesome it is. However, I was on a red eye flight, and though excited to fly with you, knew I would be needing some sleep for this particular trip. I selected my seats online and boarded the plane. Shortly after takeoff I went to lean back for a restful sleep, however, the seats didn't recline at all. There was no mention on the site of this when selecting the seats. This is kind of important to some people. I'm disappointed in my flight, and the experience I had with this. I probably will not fly Alaskan airlines again."
Pros: "The crew was great, the plane clean. Took off on time, landed on time. leg room was decent. Seat profile is thinner with a hard foam, not uncomfortable but different, this is what improved the leg room."
Cons: "This was a redeye with 180 or so other people. The guy in front of me had his seat back all flight even when the crew said raise the seat backs for takeoff and landing. Seats were difficult to sleep in, head rest while adjustable is thin and gave no real head support, at the end of the flight my neck felt like it had whiplash. No food, on a 5+ hour flight, it was overnight, but the seat head rests made sleeping difficult."
Pros: "Ease of boardong and on time"
Cons: "again I missed the connection in seattle. AK Air did book me on the next flight. that actually was also too fast of connection. after it took 45 more minutes to get secure and leave the international baggage re-check in seattle. I had to run like the wind to make the later flight. next time I walk slow and just let the flight insurance company pay for a hotel and morning flight. screw these on-line reservations. the airlines are NOT code share, they have zero reason to help a person connect and don't. so I will use a REAL travel agent next trip for a real code-share connection all the way."
Pros: "Friendly crew. On time flights"
Cons: "Check bag fee"
Pros: "Everyone was so friendly"
Pros: "How can you like an airline that allows morbidly obese people to buy one seat?"
Cons: "I had to endure five hours sitting next to a 350+ pound man whose body took about a quarter of my space. There was no way to move with a fully packed plane so I sat twisted in the little remaining room. I paid for a full seat but all I got was a wrenched neck and back."
Pros: "One of the shorter flights I had for my trip. Was quick and easy. Would recommend Alaskan Arlines."
Cons: "No fault of Alaskan Airlines, but I didn't like that my final flight had a long layover. So happy to finally get home quicker than had been expected because we made good time in the air."
Pros: "Employees were friendly and professional."
Cons: "Seating was pretty cramped. Food and entertainment not applicable."
Pros: "Good service in flight | Departed on time | Arrived early"
Cons: "Gate was changed within 20 minutes of boarding."
Pros: "I like the fact that we arrived earlier than expected. Save trip!!!! Clean plane!!"
Cons: "The seats are a little close behind one another. The snack wasn't the best for such a long flight."
Pros: "Checking in was easy. As long as you have your confirmation number ready you are golden!"
Cons: "The fact that I had to pay for my luggage at check in was a horrible surprise. I thought one luggage check came with the price of the ticket and was included in the fare. Guess not! I had to use 75$ of my vacation money for luggage there and back!!!"
Cons: "The dates were wrong and when i tried to change it was not possible. No customer service"
Cons: "Was unfamiliar with Seattle airport .. no one around during the wee hours in the morn when I arrived .. finally saw a worker who directed me to the Alaska airlines gate. Had to take three trains to get there, Not the fault of the airlines, just an annoying experience for me."
Pros: "We were able to pay the extra $30 per person to get premium coach seats. The extra leg room made all the difference and the seats even seemed to have more lumbar support than usual. Crew was full of smiles. We've never had trouble with checked bags on Alaska and this flight was no exception."
Cons: "We think those who carry on should have to pay for that luxury! Maybe it would get rid of that mess as people are getting settled upon boarding the plane."
Pros: "Boarding was easy"
Cons: "They didn't have blankets or pillows, not even on the red eye!!!! WTF???"
Cons: "Can't believe you charge for the internet!"
Pros: "Friendly and very sharp hostess and very clean aircraft and loved the thoughtfulness of having head support on the seats. You earned me as customer away from Southweat."
Cons: "Stating that you can't use front restrooms instead of stating that you can use front rest rooms if back is backed up or you have hostess blocking the aisle for rear restroom."
Cons: "Lost my bag"
Pros: "Really easy and comfortable"
Pros: "The flight crew was very accommodating and friendly, not only to me but, to some passengers that needed a little extra assistance. In the Coach section there was plenty of legroom."
Cons: "On my flight from Seattle to Phoenix, though the legroom was plenty, the cushion for my buttocks was a little thin and worn."
Pros: "Same as above"
Cons: "Everything was great"
Cons: "Passport card not valid for travel, could not take flight."
Pros: "Flight was on time. Although I wasn't able to choose a seat when I booked my flight at least I got a good seat when I got to the check-in counter"
Cons: "No leg room or pillows for red eye flight"
Pros: "LOVE the free wifi - can't tell you how wonderful that is when you have a 2+ year old who loves watching videos, etc. Crew was incredible kind and patient when my husband was walking the aisle with our baby (trying to get her to sleep)."
Cons: "Nothing negative on this flight."
Pros: "Super friendly crew. Good movie choices for renting the $10 tablet, glad I "splurged". The cheese/fruit tray was a good sized portion. I love that they RECYCLE!!!"
Cons: "It was just a little on the hot side in the plane before take off, but I don't think that is something to blame the airline for?"
Pros: "Short shuttle flight, did not expect a five star service."
Pros: "Even the ground delay was handled so easily it was not a problem."
Pros: "Friendly staff. Very nice in this day and age where people are often treated as numbers only."
Cons: "nothing in particular."
Cons: "Another flight, another last-minute gate change"
Pros: "The pilot! He was so funny and got us all in a great mood for a long flight! Oh.. And plane was practically brand new! Very nice!"
Cons: "Nothing all great!"
Pros: "Great flight. Everything was smooth. The flight attendants were so accommodating and seemed to really care about the passengers."
Cons: "The seats are too close, not enough leg room.."
Cons: "Flight was delayed, gate staff not helpful"
Pros: "Willingness to accommodate customers"
Cons: "Not having access to wifi all the time"
Pros: "Boarding went very well. The credit was extremely helpful and responsive."
Cons: "Not enough room for individuals with broad shoulders. I felt as though I were either invading my neighbour's space or hanging out in the aisle."
Cons: "One of the crew members was so rude. He bumped into me not once but TWICE and didn't apologize or even acknowledge that he did it. On top of that, the same crew member took my glass of wine and threw it in the trash without my permission. It was still over half full. Very rude. Do not recommend. I think his name was Patrick."
Pros: "Very nice and friendly crew, quick boarding. Food was okay. Overall a great experience, and always enjoy flying with Alaska over other airlines."
Pros: "The crew was excellent. Do they ever take a break???"
Pros: "Flight is what we have come to think of as okay because nothing hurts"
Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"
Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"
Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."
Pros: "The smootheness of the flight."
Cons: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Cons: "It was late and i missed my next flight"
Pros: "Efficient hop to Boston"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The environment and efficiency."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Complimentary meal and entertainment, very good service from flight attendants."
Cons: "Seat 43B?! I checked in 12+ hours in advance."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "entertainment services"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Plane was very clean and flight attendants were helpful and friendly."
Cons: "Delta's domestic terminal at JFK is far too crowded, even at 8AM."
Pros: "All went well with every aspect of the flight."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Cons: "Most everything was excellent, however my 2 year old daughter's in seat entertainment screen wasn't working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn't able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been."
Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Pros: "Enjoy able"
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "Really liked the plan"
Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "plane had individual movies for free with each seat!"
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."
Pros: "The crew was nice. It was a pretty smooth flight."
Cons: "The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane."
Cons: "Didn't end up on this flight!!!! :("
Pros: "Emergency exit seat row had so much room!"
Pros: "Premium seats were an amazing touch"
Cons: "Communication from you all. I missed my flight because of the terrible instructions and communication"
Pros: "Very nice crew. Seats were okay a bit tight, but, fine."
Pros: "Was a good flight. No troubles or delays"
Cons: "Baggage claim was down for a bit, had to wait about 29 min. Not the airlines fault"
Pros: "As always great service and flight"
Cons: "Nothing to report"
Pros: "Always great people st Westjet! Flown with other airline providers, they dont give what Westjet does. Great service everytime!!"
Cons: "did not like having to go further west before heading back east wasted a lot of time. and no entertainment unless you pay for it, seriously?"
Pros: "Left on time, pleasant crew"
Cons: "Delayed flights"
Pros: "Staff was good."
Cons: "Delayed by 1 hr, no coffee or tea. Food choices very limited"
Pros: "very nice."
Pros: "I’m very good"
Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "I had a 5 month old baby and the crew was super smiley and friendly. Also, the flight wasn't full so there was plenty of room. I really enjoyed my experience. Thank you Westjet!"
Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."
Pros: "Most things"
Pros: "The staff was nice, they were very professional, efficient, and friendly, The seats were comfortable the plane was clean."
Cons: "Some of the announcements were a bit fuzzy."
Pros: "Friendly staff"
Cons: "All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable."
Cons: "How there was no boarding call and we missed our flight."
Pros: "Airport Terminal waiting area was nice."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "Seat space was too tight"
Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."
Cons: "The long delay, 2 kids crying continuous, no place to smoke, no one explained to me that I had to pick up my luggage in Toronto! So now my suitcase is delayed! I was told that it would go straight through to destination. I will never use Delta again! And I will not fly through Detroit or Toronto again!!!"
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "Flights were on time"
Cons: "Bad landings"
Pros: "Cabin crew was excellent, very professional, friendly, and helpful. The flight itself was smooth, and on time."
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "Check in was fast, on time, landed early, entertainment worked"
Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."
Cons: "Great flight"
Pros: "Pleasant crew. Flight left & arrived on time."
Pros: "Food, attendants, comfort, entertainment"
Cons: "Manual boarding and missing one of my luggage"
Cons: "Flight delayed, crew didn't remove garbage before landing."
Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."
Pros: "Constant thanks from crew for the passenger patience with delays due to flight crew, and then weather delays - 2 hrs total Liked the captain came out to speak, clearly I might add, to explain the weather delays and provide updates..."
Cons: "Can't complain about what was beyond my control, but flight crew needing to come from another flight and then the other side of the airport to set up, resulting in hour delay - seems like alternative should have been available or system needs a process review to improve efficiency"
Pros: "We were delayed while in the plane. The steward decided to give drinks and snacks on the house which in the end lightened the atmosphere. It did make it late for the Oilers play-off game which was likely very important to many of the business men on the flight."
Cons: "Could not figure out how to get their entertainment app to work."
Cons: "cabin was too hot"
Cons: "Delayed 8 hours."
Cons: "At WestJet, Canadian PR are not eligible for on-line check in. WestJet make Canada PR travel on WestJet so hard. Air Canada, United all can do online check in for Canada PRs. Don't know why WestJet is so stupid and ridiculous... In flight, no flight map is available. So out-of-date."
Pros: "We were given seats in the Plus section on the short leg to Calgary."
Cons: "The plane was about 1.5 hours late arriving. A person was sick or drunk and had to deplane. It took over an hour to find his luggage and reload all the luggage. We missed our connecting flight to Calgary as a result and had to stay overnight in a hotel in Edmonton."
Pros: "Friendly staff at check-in and on flight. It had arrived early and so we were boarded early and left."
Cons: "Our flight heading to PSP was a different story. We were 2 1/2 hours late getting away, including the necessary deicing."
Pros: "Boarding was very smooth,the crew was excellent, and a very smooth flight."
Cons: "we sat in row 17 which was the last row to be served refreshments, when they finally got to us there were no sandwiches left and very little else to purchase."
Cons: "Seats are tooo small. Plane too warm and air nozzle pressure too weak. Shape of window made seat even more narrow. Wow!"
Pros: "Flight was good."
Cons: "LAX is not a user friendly airport. Staff do not know which terminals guests need to go to"
Pros: "It's a short flight. Crew was good."
Pros: "Liked the price and small airport in Abbotsford. No complaints."
Cons: "Air Canada needs to step up their game and get better in seat technology."
Pros: "The service"
Cons: "Nothing so far, thanks."
Pros: "New plane!!"
Cons: "No WiFi"
Pros: "Fast flight with no delays"
Cons: "Very old entertainment unit, slow touch screen, confusing interface. Very tight seats that were not very padded. Overall uncomfortable"
Pros: "on time"
Pros: "As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!"
Pros: "Loved the staff. Very friendly. Planes were clean and most of all, got to me my destination. On time!"
Cons: "The flight was delayed. Boarding was chaotic. Flight itself was choppy."
Pros: "Good price"
Cons: "Horrible customer care"
Cons: "They cancelled the flight after we were on the runway."
Pros: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Pros: "On time and quick and simple"
Cons: "Customers was asked to give up carry on bags because flight was full well my bag never reached my destination"
Pros: "Smooth flight"
Cons: "Some of the crew is not friendly."
Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"
Pros: "Onboard service staff were very good."
Cons: "Flight was one and a half hours late leaving."
Pros: "The crew was amazing"
Pros: "Left on time, arrived on time."
Cons: "The airline failed to mention transit visa rules. Really poor customer service. Irrespective of what time of the day you call, the average wait time is 30 min. Who can wait for 30 min to receive his/her call. That's stupid for a premium air line. Even when someone answered they failed to provide a solution and were unsympathetic to my cause"
Pros: "Crew members were very helpful and friendly."
Cons: "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."
Cons: "2 and a half hour delay"
Pros: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
Pros: "- Friendly and helpful crew - No turbulence - No major concerns"
Cons: "- Flight was delayed for over 20 minutes"
Cons: "LONG DELETED !!!!!!!!!!!!!!"
Cons: "Long time till take off."
Pros: "Things were very good. Staff was freindly."
Cons: "The internet wasn't working but not a problem for a 1 hour flight."
Pros: "it was on time landed a few minutes early stewerdess were very nice"
Cons: "2 hour delay"
Cons: "They charged us 25 dollars for a carry on bag which was unfair. They didn't charge anyone else. When I came back I was not charged. I would like a refund. The people were very rude! I take that bag on trips weekly. I should have not been charged."
Pros: "Everyone was very nice"
Cons: "When I went to Check in there was alot of problems with the process on line By the time I was able to enter my information the session had timed out. It was so frustrating because I had to wait 51 minutes for an Air Canada representative to confirm I had checked in eventhough I didn't have my boarding pass on my I5 phone. I really like your planes and service providers,but your website is awful."
Cons: "The Toronto airport was ill-equipped for an international transfer. I barely made it despite a 90 minute layover. Air Canada was OK, not great."
Cons: "Very long line to get to security"
Pros: "Free snack"
Pros: "The flight was smooth and pleasant . The crew is friendly and acoomodating. the fligt back to Edmonton was on time. Boarding was smooth and fast."
Cons: "Flight to Vancouver was delayed for half an hour. It's a good thing I didn't have a connecting flight to catch."
Pros: "The fact that I was rebooked immediately to my new flight AC-DC 705 at 8:50 am by two wonderful ladies at La guardia airport who comforted then boarded me unto a flight due to the fact that I missed my original flight. This occured due to the Airport being Unorganized! As I had checked in well before 3 hours and was on time for my original flight at 8:30 am."
Cons: "The airport was extremely packed, Unorganized and not well staffed. What I hated is that when I arrived at my original gate A7 the gentleman who boarded my original flight was unprofessional, rude, basically ignored me and said "You missed your flight !" Not even taking the time to listen to my situation or guide me in my next steps of acquiring a new flight to go to my classes and home in Toronto!"
Pros: "Decent leg room"
Cons: "Everyone confused about the aisle seats. Took much longer to find proper row."
Pros: "The flight attendants was very curtesous."
Cons: "I was upset that my flight was cancelled one day before the flight day. I contacted Air Canada but they should have tried to contact me as soon as the cancellation."
Pros: "TVs in each head rest with movies."
Cons: "No communication or care. Sat on plane in Toronto for 4hrs - no offer of beverage or snack. To announce flight cancelled. 90% of flights going same location was cancelled from gate. No reason to assume our flight would have special us president clearance to fly. And doesn't take 4hrs to figure that out. Then was not giving any assistance or comms on new flight. When called told best chance is 2 days for flight and was not providing any hotel voucher. We ended up driving from Toronto to NYC. We were irate!!!!!"
Cons: "I had 21Inch suitcase. but who helped me check in staff , he said my suitcase looks littlebit big charge me seccond luggage fee $35.... my suitcase 21Inch..it is cabin size...even I didnt use extendingzipper, when I see other people suitcase same size with my suit case or more ticker what I got more mad is my new suitcase got scratched, cracked. I paid $35 . I got broken suitcase ..no reson to do that .it is firsttime I used that... also flight is delayed 2 hours both time .this is understand. .. but I stil got mad, don't understand that silly staff. I regret I couldn't complained and choose aircanada. Also he never smile to customers not kind at all seems doesn't wanna work. From that , Whenever take flight to short distance I will use westjet or other one."
Pros: "Great flight, service was excellent, will choose Air Canada for my next trip to the Orient!"
Pros: "The crew was very friendly. I think the one lady was new, but she was very outgoing and helpful. Always smiling. This plane had 2 seats per row, I think it was perfect."
Cons: "Boarding was delayed because of weather, I know that is not in your control but I had someone picking me up and they waited a long time. I had to buy them lunch. There was no food on this plane. There was no touch screen entertainment system. It was have been nice to have that."
Pros: "service was excellent, and everyone was so great and patient even though flights were cancelled and delayed."
Cons: "need more snacks!"
Cons: "could not make seat assignments until AFTER purchasing on Kayak and had to pay $250 to get those seats. This is last time I use Kayak."
Cons: "I was stuck on a plane for 7 hours for a one hour flight"
Pros: ""Wen," the check in agent at LGA on 12/31/15 was absolutely wonderful. She is the kind of face every corporation needs to the public. She was caring, thoughtful, personable and cheerful. In addition, she got me sorted and checked in incredibly fast. Crew on board were great too, the tall blonde woman (sorry don't know name) was particularly gracious (ran out of champagne for purchase so she created her own fun new years drink and apologized profusely)."
Cons: "Movies only available if you rent an ipad or have your own laptop. Flight was on time boarding but half hour late departing."
Cons: "Salty pretzels!"
Pros: "Most comfortable seat on any airplane I've ever been on, and it was coach!"
Pros: "it was very comfortable"
Pros: "Food and in flight service"
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "A very smooth ride"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "everything else was good. I also liked how they were so informative of our flight, I also liked the foot space,"
Cons: "the seats, didnt recline enough, I had such a neck pain after flight"
Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."
Cons: "Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags."
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Pros: "Friendly and attentive staff."
Cons: "While people were waiting on delay their was no effort made to get people seat locations. When time to board their was a line of 30 people getting new seat location before they could board the plane. A seat location I had for 3 months and checked in Ft. Myers 8 hours earlier was occupied so I was told very rudely to get in line behind 30 people to get new seat location. It took over an hour to board plane before take off. There was non English speaking customers who received no help boarding plane finding seats because crew was laughing joking with other passenger. They tried to put a non English speaking passenger in exit row. I paid $25 to check a bag to find passengers getting free bag checking at gate."
Pros: "Was a good flight, quick and direct. Crew was polite and friendly."
Cons: "Too many people crammed into the space; same as most other flights though."
Pros: "A little better"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Nothing out of the common."
Cons: "WiFi never worked. And again... Uncomfortable."
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "Boarded plane to find out that there was no crew available. Got off and were told to wait for further instructions. Three more delays until finally leaving 3 hours late. Was told at one point we could try to get on another flight on standby. Went immediately to gate but told they had already closed the doors. Very frustrated with United management."
Pros: "Very professional crew"
Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."
Pros: "Great customer service and free movies,"
Cons: "My luggage was opened in belive in lima, few things missing."
Pros: "Friendly helpful courteous"
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Very polite, upbeat crew"
Cons: "Newark airport a mess!"
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Pros: "The crew was wonderful and accommodating for a mother traveling with 2 minor children"
Cons: "Absolutely no space on this plane. The least amount of leg room and seat room I've ever experienced."
Pros: "Everyone was friendly"
Cons: "Everything was fine"
Pros: "The boarding process was on time."
Cons: "This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me."
Cons: "Updates to delays not informed in a mannerly order"
Pros: "Everything was great"
Pros: "Flight took off promptly & landed early"
Cons: "Paid a lot more than I did for the same flight via delta with half the amenities. Crew not particularly friendly"
Pros: "Conplimentary drinks and flight time. Most everything was generally fantastic"
Cons: "Choice of snacks."
Cons: "There was no wifi no entertainment!!!!!!! This was a later flight that I had to be on and they showed no effort of making anyone feel comfortable even though we were on a late flight!!! Never booking united again!!!!!"
Cons: "It was very hot, it seemed as if the AC was broken."
Cons: "Security was worst I have ever seen - needed well over recommended 90 mins. No entertainment and ran out of food. Extra charge for regular economy seats. Reminded why I don't choose United."
Pros: "The flight attendants were very pleasant."
Pros: "On time arrival."
Cons: "Turbulent Flight"
Pros: "I had two seats to myself because it was a small flight. I was able to sleep most of the flight"
Cons: "Never took second flight it was canceled. I was very upset"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Airlines flying from the United States to Edmonton have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the United States to Edmonton
Masks required on board, masks provided on flights from the United States to Edmonton
Social distancing seating
Middle seats unavailable to book on flights from the United States to Edmonton
Testing for antibodies, testing for symptoms for flights from the United States to Edmonton
Waiving of change fees. Search flexible flights from the United States to Edmonton