From vancouver go calgary nd vice vetsa fligjt was delayed
We are experiencing more delays with westjet than other companies. West jet used to be our favorite airline.
Average at best. Typical of WestJet these days. Crew far from friendly.
Let people know if carry on is free when you are checking luggage
Nothing. They are a perfect second hand airline for Southwest Airlines. Very tired planes.
Flight was delayed which caused us to miss our connection.
I didn't like anything, Westjet cancelled the flight the morning we were to leave.
Flight full. 'Volunteers' to check hand luggage. Checked hand luggage is lost
Check in was painless, easy going crew. Short flight, so no entertainment. They offered a snack .. a single biscuit. Otherwise the service wasn’t excellent nor was is bad.
I just think that Canada has slipped so far down if I could choose a non Canadian airline to travel on I would prefer that.
The staff were helpful with good relationships at all levels.- check in,in flight. BUT 1. The food provided was OK but inadequate supply. 2.in selecting my seat during the preboarding check in,I requested Change of seat which I did BUT without advice was charge $$ for this change!!
Boarded late then sat on the Tarmac for 90 minutes for no reason
The lead flight attendent was outstanding. We were delayed waiting for a connection and she kept us up-to-date with a great sense of humor. She also made sure a passenger in the back of the plane was sble to get out first to make a connection. She needs to be recognized by your company! She is awesome!
Delayed on tarmac and missed next Air Canada flight by few minutes. Theh should have waited for me.
Flight issues, landing in Van rough. Attendant on flight to Vancouver was excellent. Delays in Edmonton not your fault but was frustrating
They canceled my flight, I had to rent a car, drive 14 hours. They tell to go on line for a refund, but only offer $24 for a $210 flight and you can’t get hold of anybody by phone and no help from staff at the airport.
As usual, terrible. Delayed flight, missed connection and wasted hours at the airport. The only reason I use this airline is because of limited options.
Not much....we did not get the complimentary beverages promised in our ticket. My partner and I did not have the window seats promised. We didnt get to sit together.....
In both directions, one of the two flights was delayed in departing. due to mechanical issues (not weather). That tells me that inspection and maintenance is not being done often enough to prevent such from occurring. In the outbound direction, the second leg was delayed and we had to change our plans for after landing, thus missing an expected event. In the return direction, the first leg that was delayed; we had a long enough layover that we were not hurried to make our connection, but others were not so lucky. Comment about this survey process: in the multiple choice answers, there is no option for "Not Applicable"; as we had no food on board, we can't properly answer that question.
It was a short flight and for that reason the flight was acceptable.
