Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
i was charged $140.00usd for my backpack the only luggage i had was my backpack
Avianca flights to Galapagos and back and well organized and on time.
It is better at the jfk than my home country. It was very easy and everything was on time.
My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.
I flew with my service dog unfortunately they didn’t allow it to flight on the canine, but ok, the only problem was that when I arrived to Quito it took 1 hour to deliver my dog, they were supposed to deliver it the moment we get off the airplane.
Every food and beverage has to be paid and the seat was not confortable. They even gave water.
Flight attendants to show up on time, offer drinks and food.
Terrible Business cabin from GRU to BOG. I also flew from BOG to CUN on Premium seat, another disappointment. Not even water is offered for free! Avianca should be ashamed about this poor service.
Avianca was organized in boarding and disembarking and all announcements were made in both Spanish and English 👍🏼
Voo longo nem mesmo água ou gelo é servido, se quiser tem que pagar. Embarque é péssimo, mau atendimento.