Cons: "Food availability a minor challenge but crew handled it very nicely."
Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
Pros: "Great crew. Very polite."
Cons: "Overcrowded plane. Uncomfortable seats. No room to move around."
Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"
Pros: "Crew was very good and helped whenever it was needed"
Pros: "Fast Boarding"
Cons: "Better Economy Class Seats"
Cons: "Food worse quality than before. No snacks as well"
Pros: "Professional staff"
Cons: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
Cons: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Pros: "Good flight on A380. Food and entertainment were great."
Cons: "We had to disembark into buses because all gates were being used."
Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Pros: "I was upgraded to an exit row when the staff saw how tall ineas"
Cons: "Entertainment system control broken"
Pros: "Professional and friendly staff"
Pros: "Very clean. New fixtures nice screen"
Pros: "Flight attendant understood my need and gave me aisle seat. Was very sick"
Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Pros: "I liked the cleanliness of the plane, the crew was attentive and friendly"
Cons: "I wished they served more water more frequently. The conversation the flight attendants engaged in was distracting and was not conducive for the passengers who were trying to sleep"
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "Everything very, very good!!!"
Pros: "Polite staff and professional."
Cons: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"
Cons: "I can't think of anything."
Pros: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Cons: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
Pros: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Cons: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Pros: "Great service; wonderful crew; best food & entertainment!"
Pros: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
Cons: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"
Pros: "The response and service of Airhostesses are outstanding. I have to mention specially the assistance their supervisor provided to me when I have felt a little breathlessness and her constant attention on me to ensure I am normal and comfortable. Unfortunately I do not remember her name. Thanks to her and her team I felt at home."
Cons: "Vegetarian food would be good if it was less spicy."
Cons: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."
Pros: "My complete stars goes to the crew members. The best in the airline service. Next is the food, amazingly good."
Cons: "Didn't expect the tv systems to be so bad. I couldn't watch even one show. The enertainment system hanged and was stuck during the whole journey. The seats were dirty and wasn't kept clean"
Cons: "Crew were very rude. Didn't stop people from being in aisles when safety say belt sign was on. Access to a bathroom was limited. Dropped food on my head. Were not available at first when another passenger took my seat. Held us in the back of the plane 20minutes after business class departed."
Cons: "Missed flight because checked bags took to long to get back"
Pros: "Everything they have offered."
Pros: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Cons: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "The seats were well spaced and had a comfortable trip."
Pros: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."
Pros: "On time."
Cons: "Food is so bad The crews they didn't helps also I ordered to change my food he ignored me and the seat is not comfort."
Pros: "Boarding went smooth. Amazingly courteous staff. Great attention all during the flight. Great entertainment options with all kinds of information availability."
Cons: "Customs forms into NY were unnecessary. Everything else that I can think of was out of Emirate's control."
Pros: "Safety, on time, A380 is better than B777 (comfort)"
Cons: "Food, i like the hot bread rather than cold bread"
Pros: "Easy booking, seat availability, massive music library."
Cons: "Baggage took almost 2 hours to get out at return destination"
Pros: "Free movies!!! Blanket and pillow provided. Also the crew was very attentive."
Cons: "Switching of terminals to Fly Dubai"
Cons: "When we landed we had to take the bus"
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "Seats are comfortable and plenty of entertainment available. Service is prompt and friendly. As good as it can be for a long international flight."
Pros: "Excellent all the way."
Cons: "Space between seats"