One would expect far better service and quality of seats from Swiss. The crew was super cold at best. My wife and I are both Star Alliance gold members and none of them even bothered to come and acknowledge our status and make us feel special. Seat is in need of a major overhaul. It’s simply outdated and the TV screen is far too small. Food and drinks selection was very sub par.
The noise in the plane made the highest level of sound in the entertainment system ineffeective. The leg room was better than most flights bu the seats are not made for comfort. Food was ok but nothing to look forward too.
Water bottles could be in more sustainable packaging than plastic bottles
The staff were nice people, the food was very cheap, one of the meal was a sandwich or nothing, I couldn't buy any food, mind expensive duty free WAS available right away. 🤒
I took this flight to be able to fly with Swiss instead of Air Canada from Geneva.. The AC planes have a better outfit in Business class than Swiss, but the service aboard Swiss is really best, first-class, as is the food and beverages. Though using the same plane model (A330-300), the interior setup of the cabin starts to show its age, but IMO the planes are better serviced by Swiss than AC. I had in my recent trips with AC way too many technical problems that led to delays or even complete cancellation of my flight.. Their fleet is aging (average 20+ years) and the maintenance has taken a toll compared to years ago. Cutting costs in every corner has to be paid sometime by someone, and it's the travelers at the end that pays for it. Unfortunately for me, flying directly to Zurich puts a much longer after-fly trip on me than Geneva.. so I might go back to direct flight YUL-GVA, even if I don't like flying with AC.
It was a pleasant experience accept temperature in the plane It was extremely cold in the airplane that I was shivering I got sick because of the extreme cold temperature on my flight
Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.
I was sweating the whole time for 9 hrs. There are no air nozzles above the seats
Thank you for waiting for us after our first flight was delayed
I guess just the food, but besides, amazing experience flying with swiss
Our flight was delayed for one hour is their a credit?
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
It was great except my luggage was C severely damaged over i picked it up off the carousel in London. . A suit case that had been used once does no longer have the use of the extendable arm as it’s broken
5 unnecessary control before get in the craft. It is exagerated and very inefficient
3 hours delay to start with and then food was terrible.
Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Very disorganised check-in and boarding. We won't fly with them again
Only chicken as a meat dish through out the flight
Seats comfort need to improve big time it’s 14 hour flight it was very bad seats
