Daily cleaning, installation of cabin HEPA filters on flights from London to Caribbean
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|October||Best time to beat the crowds (2% less expensive on average)|
|May||Most popular time to fly (5% more expensive on average)|
Average price round-trip
|C$ 721||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 481||or less|
Good deal one-way
|C$ 248||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 00m
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Scores according to KAYAK customer reviews
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away."
Cons: "No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers."
Pros: "On time, service was good"
Cons: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Cons: "My flight was delayed almost 3 hours. Not good. Once in the air it was fine."
Pros: "Pilot and staff were informative and great"
Cons: "I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip"
Cons: "Delay on flight and providing beverages while waiting for 6 hours"
Pros: "Clean first class seat."
Cons: "My connecting flight, and the the flight not being delayed the night before."
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "The crew was great, very accommodating food selection was nice."
Cons: "The cabin temperature was extremely warm"
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Cons: "Delayed flight"
Pros: "Crew was so friendly!"
Cons: "Food; movie choices"
Cons: "I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh"
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Cons: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Pros: "Excelent flight excelent service.."
Cons: "The entrance in the gate to the plane always disorganized"
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Cons: "Noise in cabin unable to sleep"
Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"
Pros: "On time"
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Pros: "A plenty trip!!!"
Cons: "Gate staff was garbage."
Pros: "Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy."
Cons: "Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight."
Pros: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Cons: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."
Pros: "Crowded boarding area, but no standing around for long. Quick boarding. Entertainment not available so can't rate that. Good crew"
Pros: "Great flight . Even got here early"
Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Cons: "No Wi-Fi"
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "On time"
Pros: "Who could ask for more?"
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Pros: "It was my first time to fly Air France. They exceeded my exceptions. The service was great and they made sure we were very comfortable. I will definitely fly Air France again."
Pros: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."
Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "Entertainment options"
Pros: "I liked the fact that delta gave me free in flight entertainment it was really fun to be able to watch movies and TV shows free of charge."
Cons: "I hated the food I ordered chicken and noodle salad. It as horrid. It was cold and wet and not something you would feed to your dog."
Pros: "The plane departed on time with no delay."
Cons: "They had two JFK-bound flights leaving from the adjacent gates at the exact same time. So your "10:30 a.m. to JFK" could have been either gate 35 or 36, and the doors were so close that the people were in one big, undifferentiated mass...rather than two separate boarding areas or lines. That may have been a problem of the Reykjavik airport rather than the airline."
Pros: "Very efficient boarding and great crew!!"
Cons: "I find the planes are far to compact and its really hard if you have a long flight. The body becomes stiff and really sore from not being able to move about much."
Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"
Pros: "Everything. Thank you"
Cons: "Everything was perfect. Thanks."
Pros: "staff did the best they could to assist"
Cons: "Flight change, would have like more options to reschedule flights. However good service from overall."
Pros: "Crew was great. I was able to watch my favourite CBC shows due to the screen on the seat in front."
Cons: "Nothing really, I paid $500 for the return flight and feel I got fair value for the cost."
Pros: "Amazing crew. Brand new plane."
Pros: "Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant."
Cons: "Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back."
Pros: "Not much, other than it got us to our destination about 15 minutes ahead of schedule"
Cons: "The food on WestJet is atrocious when you purchase Plus seats. If you are on a flight less than 2.5 hrs you get cookies or pretzels and poor wine. If you are on a flight over 2.5 hrs you get some hot in a box. I had an egg and bacon fajita. The fajita was like warm cardboard."
Pros: "Comfortable seats. Nice staff."
Cons: "Poor entertainment. I usually watch movies on my iPad but there was no wifi and the available TV shows were not to my taste, the screens were small and not clear. The magazine was boring, no games to play. Flight delayed an hour for no apparent reason."
Pros: "very organized crew. everything ran soothly and on time. crew was polite to parents with children on board"
Cons: "how quick it was over!"
Pros: "Super fast. All on time."
Cons: "I didn't like in a middle seat and being told that in order to move to an aisle seat I would have to pay $13.50. Normally with Westjet it was always free to change seats at Check in. It's frustrating when things change and you only find out at the time of check in rather than at time of booking."
Pros: "Flight was smooth no problems"
Cons: "Being 40 minutes late Cost to me $234.00"
Pros: "Flight was on time and WJ does provide quite a lot of leg room on their jets."
Pros: "The ease of boarding with very nice staff!"
Pros: "Most employees were courteous."
Cons: "Flights were delayed multiple times . boarding was slow, seemed un organized."
Pros: "The airline crew was amazing. The airport staff went above and beyond to help my mother through the airport."
Cons: "Old plane. No WiFi. Movie options were limited."
Pros: "Wonderful family trip...comfortable seating, pleasant crew and enjoyable flight."
Cons: "Lots of walking in the airport"
Cons: "Coffe was soooo bad!"
Pros: "No hassle boarding and smooth flight. Courteous flight attendants."
Cons: "Wifi capability to watch movies was weak. I in fact paid for wifi on the way to Canada on June 28, but was not able to use the wifi at all. It could have been my laptops browser issue. All and all, great flight."
Pros: "Service was pleasant and everything on time."
Cons: "I had to travel with a wedding dress. Westjet does will NOT replace lost Wedding dresses therefore they MUST be carried onto the plane. once on the plane there is no where to hang the wedding dress. The flight attendant was kind enough to take it from me and STUFF it in the over head compartment :( I was furious!"
Pros: "Flight crew very friendly."
Cons: "Entertainment app. is terrible, movies really old."
Pros: "very nice staff. comfortable seats"
Cons: "no ice for drinks. would have preferred in flight entertainment on seat backs"
Pros: "Everything went well with the flight. There were some technical difficulties but nothing that was within West Jet's control."
Cons: "There was one crew member that was being really passive aggressive with a mom behind us who was just trying to keep her kids quite and happy. The other crew members were sympathizing with the mom, but this one woman was just being stubborn for what seemed like no reason. If the other crew members say something is ok, I see no reason why she had to be difficult other than being spiteful."
Pros: "Arrived early"
Cons: "Seating in the back"
Pros: "WestJet was great. I had assistance this flight and they took great care of me"
Cons: "Totally full flight so squished in my seat"
Pros: "We are still going"
Cons: "Changes, changes, changes and delayed one day"
Pros: "Not over crowded this time"
Cons: "Liked it better with in flight entertainment"
Pros: "Very disciplined and hard-working crew did their best to keep everything under control and moving on schedule. Boarding was busy but fairly well organized considering."
Cons: "Flight had an abundance of minors and babies at no fault of anyone, just unfortunate. Lots of crying, screaming, fidgeting and puking. Customers were pretty impatient in the early morning as well which didn't help the situation. Not sure if snacks or refreshments (other than water) we're handed out in a 4.5 hour flight as well."
Pros: "The crew were friendly and professional; the flight was safe--by far the top priority!"
Cons: "The plane needed a jump start before we could leave Vancouver (this was during daytime, sunny skies, about +1°C), which didn't inspire confidence in the plane's airworthiness and which delayed our departure by almost an hour. But evidently the crew followed the required procedure and we arrived safely in Calgary. Better to be a bit late than to have an unsafe flight."
Pros: "I really enjoyed my Canadian Vacation. Everyone was nice and being from the islands it was really a Wonderful and Cold Experience. I never dreamed I would go skiing"
Cons: "Cleaning snow off my rental. Other than that it was Amazing"
Pros: "Punctual departure. (Made my international connection in plenty of time)"
Pros: "The pilot was awesome and the crew."
Pros: "The boarding process wasn't to bad"
Cons: "The crew did not ask if we wanted a snack. I had cranberry juice and thencupnwas barely full. Crew did not ask if I wanted a snack or even offer d a snack. . Yet the people behind me was asked if they wanted a snack. Rude ."
Pros: "Staff was kind and courteous. Entertainment system had lots of video options."
Cons: "Both flights were delayed. Needed to use own device to access in-flight entertainment. Charger was in packed bag and phone was low on juice so only got to watch for 15 minutes."
Pros: "The professionalism of the crew and the spacious plane."
Pros: "Great service. Friendly. Connections are well timed so you dont have to wait long to transfer."
Pros: "Crew was friendly and attentive."
Cons: "Gates were changed and I was not informed. Flight was almost an hour delay. My luggage was never even put on the plane. So I cam from Vancouver, British Columbia, Canada to Yuma, AZ and have no baggage, no clothes, toiletries, nothing! It is 9:14pm and won't have any luggage until MAYBE 7-8pm Monday night. It is Sunday night now. Not happy!!!!!!!! No food on the flight!!"
Pros: "I appreciated the warm welcome as well as their appreciation for my business to your airline."
Cons: "I would have like to seen a GPS monitor tracking our flight. Not having free wifi I was frustrating. With so many extra charges as well the internet being a necessity these days. Its not something you should take advantage of profit for."
Pros: "Crew were all very welcoming and polite"
Cons: "Food and entertainment were pretty pricey."
Pros: "Great service, on time, comfortable seats."
Cons: "Could improve the snacks quality."
Pros: "Fight left on time, crew was friendly, entertainment system worked."
Cons: "Cramped seats made worse by reclining passengers seated in front of me. Couldn't pre-order my meal even though I tried 24 hrs before ( 2 days is apparently the requirement)."
Cons: "They automatically gave me the window seat"
Cons: "Good airlines"
Pros: "Bell's live TV is probably the best feature!"
Pros: "The crew and staff as a whole were very accommodating"
Cons: "Nothing to be honest was a great experience"
Pros: "Lots of leg room, definitely love the new planes...lol... polite, friendly, fun, flight attendants."
Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Cons: "Luggage did not arrive in Pisa. No big concern expressed or info given in support of what I could spend to get essentials. Poor communication. Need an English speaking BA employee to sort these messes out. My luggage was to go from Londod ON Canada to Toronto Canada to Heathrow UK to Pisa. Made call in evening and part of info I had given at airport as to my hotels to receive luggage when found was not communicated in the computer.Luckily I called."
Pros: "There was enough leg room and boarding was done reasonably quickly."
Cons: "The flight was delayed by 15 minutes without explanation."
Cons: "The flight itself was great but it was very late in starting due to technical problems with the aircraft."
Pros: "Very convenient, good schedules, pretty much on time."
Cons: "The wifi never worked and the attendant did not really care"
Pros: "Everything else was great"
Cons: "No movies"
Cons: "crew was rude and unhelpful with delayed flight"
Pros: "I usually have a smooth experience with Air Canada. Haven't had any problems on board. Unfortunately I had a bad experience with my baggage."
Cons: "The check-in person said my baggage (oversized, and a keyboard) would make it through to my final destination even though I had another flight on a separate reservation. I specifically asked because I wanted to know if I needed to pick it up when I landed after the first leg in Toronto. He said I'd only have to go through customs and my bag will make it all the way home to Vancouver. Well, I felt weird about it and when I got off in Toronto I noticed that my baggage receipt said Toronto on it (not Vancouver). I decided to forego the connections gate because I was unsure. Lucky that I did because lo and behold, my keyboard bag was waiting for me at baggage claim. Had I trusted the check-in guy, I would've possibly lost over $1000 worth of equipment. That's not something that can easily be forgiven."
Cons: "Plane was cramp, no inflight refreshments offered other than beverage. No entertainment available on flight."
Pros: "The Air Canada app to have access to the entertainment on board did not work."
Cons: "Crazy uncomfortable seats, esp for such a long flight. I’m 5,7 and my knees were jammed into the seat in front of me for the whole flight. Spent 45 minutes trying to land because of weather was very inconvenient. Other than the free dinner/breakfast we were never given the option to buy food."
Pros: "The cabin crew were excellent"
Cons: "The food was ok"
Cons: "there were no complimentary snacks"
Pros: "nothing about my experience with AC was positive."
Cons: "I called to get refunded for a cancelled flight since they could not place me on another flight for a few days. I was told that I needed to fill out an online form and that it would take approx 30 days for refund request to be responded to."
Pros: "Air Canada is great"
Pros: "The flight was comfortable over all. It was on time. The staff was pleasant."
Cons: "It was hard to connect our computer to the movies. It was rather confusing and eventually we came to the conclusion that there were only 2 films that were compatible with our laptops. They were the unrated films from film festivals."
Cons: "Several hours late due to repairs, despite the plane originating from Air Canada's hub. Seems they should have had a spare available to not delay us the several hours that they did. As I live 2 hours from the airport, it was not until I got there to check in that I was aware of the delay."
Pros: "If you want to here the story please call my Spiros At work Monday 613-226-6573"
Pros: "Crew was awesome"
Cons: "I got to my destination an hour after I was supposed to"
Cons: "Everything costs extra: picking seats, pillows, blankets, no Economy Plus for Star Alliance elites, any food, etc."
Pros: "The food was great, service was excellent, and entertainment selection was awesome."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."
Pros: "I was able to change my seat from a middle to a window. I also had an open seat next to me so I was not squeezed in. The person at the desk in Toronto was very pleasant and helpful."
Pros: "The legroom on Rouge is horrendous. My 6' teenage son was so wedged in we could not move/stretch his legs whatsoever. Problem is, Air Canada gives us no choice but to fly "Rouge" to our destination. Once my flight pass is completed I am seriously thinking of moving moyalty to Westjet. I can't take Rouge discomfort any longer. Also - due to turbulence on the flight they decided to withhold food and beverage service without any announcements the entire flight. Nor did they distribute iPads. Far into the 3 hour flight they came with water. That's it. The insult to injury was that on preparation for landing they said their "canned" announcements that they were coming to collect iPads and any remaining items. Oh and did I mention we left 2 hours late? And the fact that the Premium passenger got meals and we had to smell them all flight long? Funny how that works. Very disappointed, Rouge."
Pros: "Friendly Staff."
Pros: "Staff very pleasant."
Cons: "Entertainment options very poor considering it is a 5 hr flight. Hadn't realized that they actually made planes without a seat back screen these days! Too many people allowed to bring too much hand luggage on board. Significantly delayed the process of getting people seated. Also, anxiety levels of passengers increases when they start to realize they will have nowhere to put their luggage. Not the perfect start to any flight."
Pros: "I was happy to be on the flight."
Cons: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."
Pros: "the free movies. Plenty of offers of water to drink."
Cons: "The seats were so tight you literally felt like a sardine. These seats were by far the smallest I have had for an international flight. The breakfast wrap was not good."
Pros: "It was on time, and quality service, but actual comfort of flight was not good, landing was very rough and we seemed to circle around Los Angeles for a while before landing. Also, the headphone jack on my screen didn't work so I couldn't movies which was disappointing on a 3 hour flight."
Pros: "Onboard service staff were very good."
Cons: "Flight was one and a half hours late leaving."
Cons: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Pros: "The crew was very helpful."
Cons: "Entertainment was terrible."
Cons: "Overall it was terrible. Really bad customer services. I never want to take Air Canada airplanes in my life."
Pros: "Seat was broken, you can not recline seat. Flight was full, I was told so you have to sit on same seat. Secondly, there was one kid who keep crying yelling like hell, big time headache. It was about 6 early morning flight came at airport by 3:00am thought will sleep on air. On boarding, only drinks was offered, not even cookies or snacks there."
Cons: "Broken Seat No cookies or nuts, only drinks For kids or infants- airline should give them last seats or offers Air buds."
Cons: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Pros: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."
Pros: "Staff on air canada flights are always pleasant. Movies make the flight go by quickly - good selection."
Cons: "The flight was delayed for reasons that were not communicated to the waiting passengers. The plane was there and seemed ready to go. Perhaps they were fueling up, unsure. Those around me were getting restless as many had connecting flights that were being impacted. Perhaps if updates were given as to why the delay was taking place, it would have settled some of the passengers."
Pros: "Everyone was nice and the seating area had room."
Pros: "Plane was very nice as were the flight attendants"
Pros: "Courteous flight attendants."
Cons: "Not enough leg room in Coach"
Cons: "There is streaming provided over local wifi, but no way to charge devices so once devices are dead there is nothing you can do."
Pros: "Very smooth and easy flight. Very friendly staff."
Pros: "The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride. Small plane size did allow for quick retrieval of bags at final destination."
Cons: "Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer."
Cons: "No complimentary small snack at all, must pay for everything"
Pros: "Aircraft too crowded, travelling last year on Air Canada from Vancouver to Sydney on a Boeing 777, seating was 3 - 3 - 3, very pleasant in economy class. Flight from Vancouver to Hong on a Boeing 777, seating was 3 - 4 - 3, very crowded, narrow seats, almost everyone shoulders touching, aisles very narrow. On the inbound journey a few hours our of Hong Kong the announcement was made, that all the toilet holding tanks were almost full, please do not go to the toilet unless one had too, Where else could one go?. Would think some than twice to travel on this flight again. Cathay Pacific use same aircraft Boeing 777, seating was 3 - 3 - 3, aH that's better."
Cons: "Staff were very friendly"
Cons: "was not able to board the flight and had to buy an alternate flight on Lufthansa, which was wonderful!"
Pros: "Very organized ,clean planes"
Pros: "The fact that I was rebooked immediately to my new flight AC-DC 705 at 8:50 am by two wonderful ladies at La guardia airport who comforted then boarded me unto a flight due to the fact that I missed my original flight. This occured due to the Airport being Unorganized! As I had checked in well before 3 hours and was on time for my original flight at 8:30 am."
Cons: "The airport was extremely packed, Unorganized and not well staffed. What I hated is that when I arrived at my original gate A7 the gentleman who boarded my original flight was unprofessional, rude, basically ignored me and said "You missed your flight !" Not even taking the time to listen to my situation or guide me in my next steps of acquiring a new flight to go to my classes and home in Toronto!"
Pros: "On time and great service"
Cons: "liked everything"
Pros: "Staff was pleasent"
Cons: "Due to a back up at the airport I almost missed my flight and none of the staff seemed like they cared at all. And it wasn't just me, it was basically everyone who had to go through customs. Then we sat on the plane for two hours while they tried to fix the back door, and then refuel. There wasn't enough food on the plane for anyone, which I didn't think was proper after holding us up an extra 2 hours. Also no entertainment"
Cons: "On time yes. Every seat sold. Overhead baggage full had to check luggage. Dinner time flight no food. No beer."
Cons: "Economy seats on United are always incredibly uncomfortable, but the timing of the flight, and our on-time departure and Earley landing could not have been better. We will certainly fly United again on this route!"
Cons: "Food could have been provided"
Pros: "Pilot was admirable"
Pros: "The crew was fine"
Cons: "The flight was super delayed"
Pros: "Upgrade to economy plus"
Pros: "Friendly helpful crew"
Cons: "Everything spot on! Perfect! Thanks!!"
Cons: "United's hidden fees"
Pros: "They were OK"
Cons: "Terrible business class seating. You have to climb over your neighbor to go use the rest room."
Pros: "Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!"
Cons: "Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided"
Pros: "I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer"
Cons: "No ear buds for sale or offered. No charger plug ins in the seat"
Pros: "Not much."
Cons: "There was absolutlely no food. Not eve a bag of peanuts."
Pros: "The cabin crew was very professional, efficient, and kind. The plane was in good condition and my seats were comfortable enough."
Cons: "The only food or entertainment offered besides a cookie or advertisement for the airline magazine had to be purchased despite the fact that it was an international plan more than 4 hours long."
Pros: "Stroopwaffles, TVs"
Cons: "They made me check my bag which was ridiculous. It’s been on numerous flights and was smaller than any other bag in the overhead bins"
Pros: "Fast boarding and friendly staff."
Pros: "The flight crew was courteous and efficient."
Cons: "The boarding time lasted an hour as the front desk staff at the gate insisted that I needed a visa travel document for my connection in China (multiple leg journey). What they failed to realize is that nobody needs a visa for China if they’re connecting in transit. It took a phone call and 3 staff members to sort things out. Not something that I want to deal with at 5:00 am. Moreover, due to the de icing, the flight was late and i just made it to my connecting flight in Newark. It was quite a hair-raising experience overall."
Pros: "The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that."
Cons: "Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same."
Pros: "The transportation..."
Cons: "There's absolutely no leg room it's the smallest amount of room I have ever experienced on a plane - even the first class is eh - mediocre at best. I am slim and fit and I had very little to no room. Consider someone overweight and they would have to buy 2 seats... united is definitely not my favorite airline..."
Pros: "It was the ride of a lifetime the crew did something Unfathomable the flight wasn't delayed 75 minutes they actually left before their designated time which I Thought was just astonishing flight attendants were The pinnicale of what an employee of united Should be. Thanks for getting back right before 6"
Pros: "I like still having an option at non- stop, direct flight, from Amarillo to Denver."
Cons: "Small plane. But flight is short."
Pros: "I like the United app for ease of checkin"
Cons: "Flying itself is a terrible experience. Cramped seats, food is nonexistent, no wifi"
Pros: "the price of the flight was the best part of the deal"
Cons: "have to pay for movies, and no good selection of snacks on flight."
Cons: "Audio did not work well on demand, food costs money"
Pros: "Economy class is super cramped. One of the flight attendants was unpleasant."
Pros: "Flight was smooth and on time"
Cons: "The boarding gate attendants were rude and uncaring when we asked them to help us switch pre-assigned seats to ensure our two year old sat with us. While we might have understood better had they been empathetic, they were rude and uncaring and said when you book online you sign a waiver and they can not do anything about this. Wow. This was our flight back. Originally on the way to our destination we had used Delta and that customer service experience was completely different even though that flight was full too. Never flying United again as long as I can avoid it."
Pros: "Humor of pilot in Boston."
Cons: "Runway construction in Boston delayed flight out of Washington. No healthy snacks- Cheetos."
Pros: "United terminal in Houston is very nice"
Cons: "Narrow, uncomfortable seats."
Pros: "On the departure as well as an early arrival to my destination."
Cons: "I kept getting bumped into by flight crew ever though I was clear from the aisle, and they would constantly be walking up and down. I had to hold in my trip to a restroom until touch down because I didn't want to get caught up in the ridiculous cross traffic on a plane. Overhead compartment adjacent to me kept opening, thankfully, it didn't cause an accident."
Pros: "The crew was friendly and accommodating."
Pros: "HATE THIS AIRLINE"
Cons: "DIRTY PLANE, THIEVES... STOLE MY GPS OUT OF MY CHECKED LAUGAGE...."
Cons: "I've flown 13 different airlines in the last 6 months (including budget carriers) and united was the poorest value. You pay a high price and there are no amenities-you even have to pay for tv. The boarding process was the least time efficient I've seen. The boarding groups are not based on row numbers? Lots of backups on jet bridge and plane aisles."
Cons: "Uncomfortable seats, inefficient food service and pricey, and entertainment is a rip off."
Cons: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Cons: "Late departure flight. Late return flight."
Pros: "Everything was great. I had remarkable flight. I was thankful for great seats, and awesome flight"
Cons: "Flight came in super late and missed the layover."
Pros: "I was moved to business class after an ordeal but the extra room was nice."
Cons: "I came down in a wheel chair and noticed my ticket had me in an exit row. When I asked to be moved, the women behind the counter had an attitude. Many of the customer waiting to board noticed. Next she started boarding the plain and I had 3 people ask if I needed to be pushed down and they would help. She barked at us that someone was coming. Once inside I asked for help getting my plug into the outlet because I wasn't able to make it fit. The crew member told me to keep trying. Because I never could get it in, my computer and phone wouldn't work. So I figured I would purchase one of the entertaining units but none was offered. It made for a very long flight. When leaving the plane, the other crew members were very helpful and even the wheel chair attending me was a delight. I was on flight 1977 from Houston to Seattle on November 7th. I usually fly twice a month for business. After my ordeal, I will use other airlines."
Pros: "Crew and staff were great!"
Cons: "Flight was delayed over 3 hours so we had to move to next day."
Pros: "Got us here early, smooth ride"
Pros: "I liked the equipment, very comfortable. The actual entertainment was alright, but it would be better to have the movies start when one is ready, and not on a fixed schedule. Plenty of bathrooms."
Cons: "We were quite shocked that we couldn't check in on-line. We spent literally hours, even brought a computer with us on a day-trip so we would be the regular 24 hrs before. Then tat also changed to 23 hours, then we were denied completely. This is very old-fashioned and really unacceptable. Why???"
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Pros: "The flight crew stayed calm and polite as people were frustrated with the boarding process and a few other errors. The communication was clear and consistent about our delay due to the rain and when we would be landing as well."
Cons: "The two gates were boarding separate aircrafts and the lines because a cluster of confused and irritated people. It was hard to board with all the confusion as our gate kept changing where to line up with our groups and eventually we were able to board. Some of the flight crew was a little snappy when the seatbelt light was on for a long time and people had to use the restroom."
Pros: "I did like that I had an open seat next to me. But not really much else"
Cons: "It was the only flight without entertainment. And it was the longest flight so I was completely bored. They didn't offer snacks and by the time the stewardess got to my row the for sale snack j was interested in was sold out."
Cons: "Delays delays delays"
Pros: "Not a lot"
Cons: "The fact that we had to get off due to too much fule,didn't make a lot of us comfortable..when it comes to flying,the whole team needs to be on the same page..makes flyers more comfortable..but things do happen.."
Pros: "On time"
Pros: "Food and in flight service"
Pros: "Seats we okay, and head rest was comfy"
Cons: "Flight attendants not the friendliest..."
Pros: "I flew from OKC to Houston and then home to DSM. The price was terrific for a one way flight. I bought at 2:30 am for $130. I checked later the next morning and the price was $455! United Airlines is a great airline. There was a wonderful agent who helped me at the kiosk for check-in. Very friendly. The flight attendants were great too."
Cons: "It seems a bit ridiculous to have to pay $8 for any television/entertainment options. We did it anyway, and by the time we were able to get headphones from the flight attendant all of the movies were about an hour in. Our only option was to watch the end, and then watch the beginning after. If I'm paying extra, I would expect the type of system where I can select my movie and watch it from the beginning. On top of that, once we did start watching, the headphones were terrible quality. We had to turn the volume all the way up, and still couldn't hear over the static. Disappointing."
Airlines flying from London to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London to Caribbean
Masks required on board, masks provided on flights from London to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from London to Caribbean
Testing for antibodies, testing for symptoms for flights from London to Caribbean
Waiving of change fees. Search flexible flights from London to Caribbean