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Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Delayed boarding but made up for lost time in the air

Cons: Delayed boarding

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Crew onboard were friendly

Cons: Flight delayed by 4+ hours - Ridiculous bag system

Cons: Excellent

Cons: This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston.

Cons: Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed.

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Pros: Very professional.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Cons: There was supposed to be wheelchair assistance at Richmond upon our arrival. Waited as long as I could. When no one came with a chair or any assistance, I had to walk ! struggling! so as not to fall to the baggage claim area, claim my luggage without any help, and then to my get myself and my luggage outside to meet ground transportation.

Cons: We could have had our non-stop flight that we booked. Air temp in cabin was cold and breezy

Pros: The crew was good the set was not bad.

Cons: Not sure

Pros: My favorite part of the flight was our on time departure! :-)

Cons: I don't care for the configuration of the Airbus 320...it's rather difficult to adjust the overhead light and air, compared to the placement on a Boeing 737.

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Cons: Space on airplanes

Pros: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Cons: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!