MSP - YYZ
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MSP — YYZ
16 Jan — 23 Jan1
Return
1 adult
Economy
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Sun 16/1
Sun 23/1
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When to book flights from Minneapolis to Toronto Pearson Airport
Estimated round-trip price
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for C$ 219 or less one-way and C$ 567 or less round-trip.
- The cheapest flight from Minneapolis to Toronto Pearson Airport was found, on average, 42 days before departure.
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be May, June and July. The cheapest month to fly is February.
- Morning departure is around 5% cheaper than an evening flight, on average*.
FAQs for booking Minneapolis to Toronto Pearson Airport flights
Top 5 airlines serving Minneapolis St Paul to Toronto Pearson Intl
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30278 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.
I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.
No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot.
Thanks
Plane was hot. Flight handling was poor (rough takeoff, landing). Young and inexperienced pilot. Short flight made it bearable. If it was longer than an hour, that would have been terrible. Beverage service? Warm water. Disappointing.
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Cons: "Delayed and did not explain why"
Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Cons: "being on time"
Pros: "N/A"
Cons: "N/A"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Cons: "No delay"
Cons: "4 hour delay"
Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"
Cons: "Couldn't have been better"
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "Flight was cancelled after multiple delays and waiting 8 hours"
Cons: "It made no sense to board an hour and a half before takeoff."
Cons: "Good"
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "Everyone was great!"
Cons: "N/A"
Pros: "Typical Delta efficiency and comfort."
Pros: "Fast boarding, friendly crew, and comfy seats"
Cons: "It was pretty bumpy and a few times we changed altitude very quickly"
Pros: "Good snacks"
Cons: "Nothing"
Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Cons: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."
Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"
Pros: "Everything was in order"
Cons: "None really"
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"
Pros: "I had an open seat next to me."
Cons: "Bumpy flight"
Pros: "It was a good flight"
Cons: "Nothing"
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"
Pros: "Nothing"
Cons: "Never made it on this flight and in the end my luggage was lost."
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "Nothing to like"
Cons: "Poor service Poor air craft space The is my worst cattle transport Shame on Delta"
Pros: "Nothing to like about this leg"
Cons: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"
It was awesome experience
Not having 2hr delays would be great
The staff at Frankfurt were incredibly rude telling passengers “I don’t have time for you”. I’ve never had a worse experience than with the ground staff Lufthansa in Frankfurt. Avoid at all costs.
Pros: "quality of plane"
Cons: "check in takes 30 minutes since my visa was in old passport"
Pros: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."
Pros: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Cons: "Really great flight. Can’t say enough about it."
Cons: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."
Cons: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."
Pros: "Great service."
Cons: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."
Pros: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Cons: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."
Cons: "Broke my bagage"
Pros: "Very attentive crew. Top notch service and care."
Cons: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"
Pros: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Cons: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"
Pros: "The agent worked hard to find us another flight to rome"
Cons: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"
Pros: "Food quality was good, and movies had a great selection. Boarding went quickly."
Cons: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."
Cons: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."
Pros: "The plane was extra comfortable . The Lufthanza is it exceptional airline very nice people better than most American Airlines"
Cons: "Never made it"
Pros: "Excellent service and friendly staff!"
Cons: "It was very cold"
Pros: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Cons: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."
Pros: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Cons: "Nothing"
Cons: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."
Pros: "boarding area was bit confusing"
Pros: "New planes, friendly staff, decent space even for economy, great food"
Pros: "The food was great and the crew was respectful and helpful."
Cons: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."
Pros: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Cons: "Nothing"
Pros: "There was good in flight entertainment"
Cons: "The food was barely edible. I'm glad to have brought a snack in my bag."
Pros: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Pros: "Nothing"
Cons: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."
Cons: "It took too long to drop by luggage. Some of the crew wasn't friendly."
Pros: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Cons: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."
Pros: "Friendly crew"
Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Cons: "Gate distances were too far away and passport control in Munich is not organized"
Pros: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Cons: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
Pros: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Cons: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."
Pros: "Everything!"
Cons: "Nothing!"
Cons: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"
Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."
Cons: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."
Pros: "Nothing horrible experience"
Cons: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."
Cons: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."
Pros: "The crew did really well in serving everyone. They were polite, helpful and on the go from the time we boarded until the time we landed."
Cons: "The greatest issue I have has to do with the state of Gatwick which is now under construction. Air conditioning was not available at our gate nor the seating area. We stood at our gate for a long time before being processed so that we could enter the seating area for the flight. We went from hot to hotter prior to boarding."
Cons: "We missed this connecting flight."
Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"
Pros: "Attendents were very warm and friendly. The pillow, blanket, water and headphones at the seat were a nice welcome."
Cons: "No reading light that I could control."
Pros: "The upgrade to business class"
Cons: "Not Applicable"
Pros: "Crew was friendly."
Cons: "For such a long flight needing to use a personal device for in-flight entertainment."
Pros: "The seats were comfortable, crew was attentive."
Cons: "The selection of movies was pitiful. We sat and waited for food service to deliver half of the catering order that they didn't load at first. The flight was an hour behind take off time because of late connections And then we had to wait for catering??? Not very professional."
Everything went perfectly. Check-in, bag drop, etc. The flight and crew were excellent.
Pros: "Good seats, comfortable w headrest adjustable"
Cons: "the wifi is awful"
Cons: "The flight was delayed."
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Cons: "The flight attendant that helped passengers in the main cabin was rude, lacked empathy, and lacked resourcefulness. She argued about throwing away a drink that she poured, didn’t care to explain things to passengers when asked i. e. why charging outlets were not in service, and her tone was rude ..."
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "It was average."
Cons: "I've flown American airlines twice this year. The service and flights have been very good. One thing I'd like to see is a variety of snack options."
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"
Pros: "The gate crew and flight crew took extra care of my wife, who has MS and related difficulty walking. They showed great care - very friendly and professional. Pleasant experience all the way through."
Cons: "Seats were a little close together, so my knees were always touching the seat in front of me. Not terrible, but not ideal. I'm 6'1" and my legs are a bit long."
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Pros: "Prompt on time service."
Cons: "N/A"
Pros: "Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food."
Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Pros: "They seem to have more time for the passengers then other airlines do"
Pros: "Let's see - I was in first class. The flight itself was fine - and only one hour + late!"
Cons: "Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site."
Cons: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "The crew was very good. The made sure we were informed and helped get people rebooked."
Cons: "We were delayed by about 2 and 1/2 hours. Which I get no one can control a maintenance issue, just made for a hectic day"
Cons: "Flight delays and cancellations."
Pros: "Late..."
Pros: "Called 1-800 hotline and got a new flight"
Cons: "Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon."
Pros: "Nothing"
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."
Cons: "Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc."
Pros: "On time"
Cons: "Small seats"
Cons: "was seated between 2 to very overweight persons, the person in the aile side, extrememly heavy needed extension belt, plus removing the arm rest next to me and using great part of my seat. not a very comfortable situation and the plane was FULL, no empty seats"
Cons: "eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though."
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Cons: "The cleaniless of the flight can get better"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
Pros: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Cons: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."
Pros: "The crew was friendly and competent."
Cons: "Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator."
Pros: "Boarding was easy and flights were on time."
Cons: "Crew could have been a little more friendly and the planes were a bit dated...although I know AA is in the process of replacing their fleet."
Cons: "Flight was cancelled we were re-routed and didn't get there until 24hours later."
Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."
Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."
Pros: "Quick board and exit, fast check-in"
Cons: "Wi-Fi onboard free for all T Mobile customers, cramped seat room for a smaller adult even"
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Cons: "They didn't give my parents who are in their 80s seats together, that's not right."
Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."
Pros: "On-time performance, upgrades, staff"
Pros: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."
Pros: "Great service, easy boarding, good flight."
Cons: "Cramped seats, like everyone."
Cons: "Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!"
Pros: "Every thing expert the food"
Cons: "The food"
Pros: "Service was impeccable. In flight entertainment was good"
Cons: "Food was nothing special"
Pros: "Everything went well From boarding to exiting the aircraft."
Pros: "Vegetarian food needs lots of improvement"
Pros: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Cons: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."
Pros: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."
Cons: "Ran out of food.."
Pros: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Cons: "Economy is never very comfortable but was better than a lot of other airlines"
Pros: "Crew were good"
Cons: "Seats were too tight. Entertainment was mediocre"
Cons: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."
Pros: "Crew and flight were great"
Cons: "Not great food, but that's ok."
Pros: "Great flight"
Cons: "The fact that there were no snacks"
Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."
Pros: "Clean and friendly"
Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."
Pros: "Friendly crew, modern aircraft"
Cons: "Flight was cancelled due to weather where the arriving plane was coming from. Apparently no other planes or crew were available to fill in. Interestingly, my daughter in Minneapolis knew before we did that our flight was cancelled. Poor communication. My son who was traveling with me was able to get help from Fatima on the "white phone". She got us to Winnipeg on a midnight flight and we then booked a $1400 Delta flight to Minneapolis from there. We needed to be there by 10 am to attend the legal adoption ceremony of my daughter's infant son. It was very close but we made it. Sorry to say but flying is no longer a pleasurable, exciting experience. Janet Davis"
Pros: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Cons: "The seats could have been more comfortable. Had a couple knees in my back."
Pros: "Nothing"
Cons: "I didn't travel with children, but if I had done they would have needed entertaining. The crew offered iPads (to rent) for the entertainment of children and adults alike. Why can these not just be given to passengers, better still BRING BACK SCREENS IN SEATBACKS!!!"
Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."
Pros: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Cons: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."
Pros: "It was good flight experience. Friendly staff and comfortable flight."
Cons: "The entertainment system was very old and kept freezing. It was difficult to use."
Pros: "It was a fast flight."
Cons: "Leg room."
Cons: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."
Pros: "Great cabin crew - really friendly and helpful to passengers. Good selection of drinks. AMS-YYZ-YQG All nice enough - good leg room and nice to have a 2-4-2 seating configuration YQG-YYZ-LHR Nice to be on a 787."
Cons: "Food was bland, but as expected on a transatlantic route. Good selection of drinks. One of the suitcases missed the flight, but was promptly delivered the following day. It would have been nice if this could have been notified earlier, rather than having to wait for all passenger's luggage to be delivered before realising that our's was not there."
Pros: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"
Cons: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"
Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."
Pros: "Had a great conversation wih a guy from Switzerland an it really helped to pass the time."
Cons: "I didn't like that they either started boarding too early or we waited a long time to get off the runway as it seemed we were on the plane a long time before we actually left. Also we just received our snack and our drink and as soon as we received them, a stewardess told us to all put our tables up and I do believe that it was because we were descending to land. It seemed like forever before we received our snack and then we're told we couldn't use our tables. I think they should have started the snacks earlier as it was quite a big plane and it probably would take quite a long time to serve everyone and the worst part of it all was that I had asked for a can of pop, so I had to hold my can of pop, my glass pop and try to get my snack out of the package which was not easy at all."
Pros: "Not much"
Cons: "I was too tall for the seats and the person in front of me was unable to put there seat back, they wanted me to trade with someone else but the. I just would have been a problem for someone else. The steward made me feel as though I was at fault because I should have payed the extra 100 to have emergency exit seating, they tried to get me to sit in the very back row of the plain and sit sideways across the two seats which means I would not be able to sit next to my fiancé. The whole thing was embarrassing and very rude, maybe people of 6'6" should be charged for emergency exit!!"
Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."
Cons: "Small plane. Poor service. rough landing"
Pros: "Good entertainment"
Cons: "The flight attendants were not very polite. One of them spilled one of the dinners right next to me and hardly cleaned it up. I waited for her to come back to clean it but a few hours later, I just cleaned it myself (even though she spilled all of it)."
Pros: "Crew was nice."
Pros: "Flight was delayed several hours with no compensation given"
Cons: "The departure time for the flight was 6:00am and there was no one in the check in counter until 4:15am. There was a long queue for the check in. Not a pleasant waiting time for the check in"
Pros: "Helpful and friendly crew. Good food. Smooth flight."
Cons: "No seatback screens. Hire charge for iPads to access entertainment. Can use own iPad but need Air Canada app to make full use of entertainment (which would have been useful information to communicate BEFORE the flight, since there is no way to download app once on board!)."
Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."
Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."
Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"
Cons: "Flight was great. Kayak was a nightmare to work with."
Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"
Pros: "that the crew was friendly"
Cons: "food was awful"
Cons: "I called and confirmed a special meal 40 hours in advance. They said they had no request form me and gave me fruit,"
Pros: "Generally OK Food quite good, relatively"
Cons: "30 mins delay Cramped even for Economy"
Pros: "Flight was cancelled , in fact just the flight number was changed but we receive no notification of this change. So it tool ringing the call centre & waiting 20mn to find out the above."""
Cons: "If the airlines was able to help finding my pierce that was missed at the security or the craft"
Pros: "Crew was solid and professional"
Cons: "Boarded late, took forever to get de-iced, went to runway, went back for more de-icing. Not good."
Pros: "Organized gate"
Cons: "Information on delay boarding"
Pros: "great job over all."
Pros: "Biarding"
Cons: "Internet WiFi"
Pros: "Crew was good. Food was ok."
Cons: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Staff was nice. Comfy seats."
Cons: "They had to check mom's little bag, so we had to move things into her carry on that she needed."
Pros: "Cabin crew was friendly."
Cons: "United 737-800 seats are cramped. The flight was severely delayed due to weather, and United did not do well in communicating that well. We had to wait 38 minutes after arriving in Toronto for baggage to start arriving in the baggage hall. United did not provide customs cards prior to arrival."
Cons: "We were delayed for an hour sitting in the tarmac because of “VIP” which sucked"
Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."
Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."
Pros: "The crew was great, the seat was very comfortable. The flight was quick and seamless."
Pros: "The MSP united noticed our original flight was not going to match our connection flight so they search us out for an earlier flights so we could get to our destination. Also, got two refreshments."
Cons: "Seats were hard."
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Cons: "Our flight was delayed out of Mpls 2 hours so we had to rebook everything since we would miss our connection in Denver to Honolulu. The process of rebooking was terrible -- took almost 2 hours standing in line and the booking agent wasn't knowledgable Had to make an additional stop in LAX and arrived in Honolulu 5 hours later than we were supposed to. VERY disappointing experience all around!"
Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."
Pros: "Nothing"
Cons: "They left early. I got there at 6:40 and the plane had left the gate"
Pros: "Comfortable; friendly crew"
Cons: "Flight was delayed on takeoff and then waited for about 45 minutes on the ground before getting to the gate"
Pros: "Pilot candor"
Cons: "In flight service"
Pros: "The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines."
Cons: "You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star."
Pros: "Easy boarding, on time take off"
Cons: "Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous."
Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."
Pros: "Always raved about my experience. This time was not impressed. The people who initially took our bags were great, there after... not good."
Cons: "Arrived at 0750, ahead of schedule and waited until 0915 to get off the plane due to an error with the gate and then a malfunction of equipment. Now waiting for our baggage for 40 min. still nothing. Disappointing start to an already short vacay."
Cons: "It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating."
Pros: "Friendly flight attendants."
Cons: "When I made the reservation, somehow I was assigned lowest status, and boarded the plane last, meaning no overhead storage."
Pros: "$155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag."
Cons: "Not being able to take a backpack as a carry-on"
Pros: "service is good."
Pros: "It was as if everyone was a veteran flyer. No complainin, and everyone was courteous to one another."
Cons: "Stuck in the middle seat and to the very back of the plane."
Pros: "Not much."
Cons: "I have taken this fight many times. This was the first time there was not a drink Service available. Approximately 10 people had to get off the plane so five people to check their bag"
Cons: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."
Pros: "Flight was fine"
Cons: "I didn't get an email to check in (normally when I book with air canada I get an email as soon as I can check in - to check in) I like this - so I have a chance to change seat without additional cost otherwise I have to risk it when I get to the airport or I have to just accept the seat given (which is usually in the back of the plane - this time the last seat)."
Cons: "Difficult to hear, much confusion as to which line to get into, the marking are easy to read unitl a line forms then just a jumble of people in the walkway"
Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."
Pros: "I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!"
Pros: "They were patient"
Cons: "My flight was delayed and I had a question which they could not answer unless I waited in like. There were only three people ahead of me but I waited in that line for 45 minutes. You guys need another computer station to keep the line moving. Then when I went to board the plane, the woman who helped me before customs had printed out the wrong ticket for me so I had to wait in a line AGAIN and get a new ticket printed out."
Pros: "I really like almost everything about flying with Lufthansa."
Cons: "Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight."
Pros: "friendly staff"
Cons: "first class seats not comfy. No wi-fi on the entire outbound. I had paid $149 to upgrade to first class. With no movies, no wi-fi, and being a vegetarian with 2 chicken entrees (chicken sandwich or chicken salad!) and no extra room, I decided to drink. I had 3 "free drinks" in first class, which was like paying $50 for a vodka tonic without a lime (3 times). Save you $$$"
Pros: "Fast and easy yo use"
Cons: "None"
Cons: "Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure."
Pros: "Absolutely nothing"
Cons: "Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances."
Pros: "Very comfortable aircraft."
Cons: "Windows are all dirty. Please clean the windows so passengers can take pictures of the world they are flying over! Off-duty flight attendant spent nearly the whole flight in the galley flirting with the on-duty flight attendant."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"
Pros: "The flight crew was friendly and I received a lot of updates on my flight infor before my flight"
Cons: "Although I received a lot of flight info about my delayed flight I wouldn't receive it sometimes until right before the time changes. Also we were boarded and still sat on the plane and waited for almost an hour before leaving the Tarmac and received no reason as to why we're still sitting until over 40 minutes of waiting. Also the bathroom water smelled bad and it felt extra small."
Cons: "Baggage took 1 hour to come out"
Pros: "Actually probably should have given 5 stars"
Pros: "None"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"
COVID-19 information
Safety measures for airlines flying from Minneapolis to Toronto Pearson Airport
Airlines flying from Minneapolis to Toronto Pearson Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to Toronto Pearson Airport
Mandatory masks
Masks required on board, masks provided on flights from Minneapolis to Toronto Pearson Airport
Social distancing seating
Middle seats unavailable to book on flights from Minneapolis to Toronto Pearson Airport
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Minneapolis to Toronto Pearson Airport
Flexible cancellations
Waiving of change fees. Search flexible flights from Minneapolis to Toronto Pearson Airport
Book cheap flights from Minneapolis to Toronto Pearson Airport
Recent round-trip flight deals
2/3Wed
1 stopMultiple Airlines
17h 25mMSP-YYZ
7/3Mon
1 stopMultiple Airlines
21h 06mYYZ-MSP
C$ 304
11/2Fri
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41h 01mYYZ-MSP
C$ 329
9/2Wed
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30h 51mYYZ-MSP
C$ 333
9/2Wed
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31h 06mMSP-YYZ
16/2Wed
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16h 37mYYZ-MSP
C$ 343
11/2Fri
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2/3Wed
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22h 19mYYZ-MSP
C$ 344
11/2Fri
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2/3Wed
2 stopsMultiple Airlines
41h 01mYYZ-MSP
C$ 347
15/2Tue
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17/2Thu
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27h 58mYYZ-MSP
C$ 349
15/2Tue
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28h 41mMSP-YYZ
17/2Thu
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11h 57mYYZ-MSP
C$ 359
16/2Wed
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31h 44mMSP-YYZ
17/2Thu
1 stopMultiple Airlines
22h 48mYYZ-MSP
C$ 362
15/4Fri
directAir Canada
1h 57mMSP-YYZ
19/4Tue
directAir Canada
2h 10mYYZ-MSP
C$ 373
13/4Wed
1 stopAmerican Airlines
16h 51mMSP-YYZ
20/4Wed
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17h 29mYYZ-MSP
C$ 391
24/2Thu
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31h 14mYYZ-MSP
C$ 403
7/2Mon
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18h 00mYYZ-MSP
C$ 413
2/2Wed
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27h 51mMSP-YYZ
6/2Sun
1 stopAmerican Airlines
18h 00mYYZ-MSP
C$ 414
11/2Fri
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15h 01mMSP-YYZ
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22h 07mYYZ-MSP
C$ 417
24/2Thu
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2 stopsAmerican Airlines
29h 25mYYZ-MSP
C$ 427
4/2Fri
2 stopsUnited Airlines
13h 02mMSP-YYZ
16/2Wed
directUnited Airlines
2h 13mYYZ-MSP
C$ 428
9/3Wed
directAir Canada
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13/3Sun
directAir Canada
2h 13mYYZ-MSP
C$ 431
4/2Fri
1 stopUnited Airlines
5h 45mMSP-YYZ
16/2Wed
directUnited Airlines
2h 13mYYZ-MSP
C$ 433
19/3Sat
directAir Canada
2h 03mMSP-YYZ
26/3Sat
directAir Canada
2h 13mYYZ-MSP
C$ 436
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22/2Tue
1 stopMultiple Airlines
30h 45mMSP-YYZ
C$ 125
28/1Fri
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16h 23mMSP-YYZ
C$ 133
30/1Sun
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C$ 138
28/1Fri
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C$ 139
30/1Sun
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C$ 143
23/1Sun
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16h 23mMSP-YYZ
C$ 144
24/1Mon
1 stopAmerican Airlines
16h 54mMSP-YYZ
C$ 145
20/1Thu
1 stopAmerican Airlines
16h 54mMSP-YYZ
C$ 151
28/1Fri
directAir Canada
2h 03mMSP-YYZ
C$ 163
10/2Thu
1 stopAmerican Airlines
16h 48mMSP-YYZ
C$ 172
22/2Tue
2 stopsAmerican Airlines
14h 31mMSP-YYZ
C$ 179
20/1Thu
2 stopsAmerican Airlines
15h 43mMSP-YYZ
C$ 180
30/1Sun
directAir Canada
2h 03mMSP-YYZ
C$ 189
7/3Mon
directDelta
2h 06mMSP-YYZ
C$ 195
25/3Fri
1 stopDelta
3h 52mMSP-YYZ
C$ 207
13/7Wed
1 stopUnited Airlines
14h 55mMSP-YYZ
C$ 208
25/3Fri
2 stopsAir Canada
12h 13mMSP-YYZ
C$ 212
14/7Thu
directAir Canada
1h 59mMSP-YYZ
C$ 213
13/7Wed
directDelta
2h 20mMSP-YYZ
C$ 220
11/4Mon
directLufthansa
1h 57mMSP-YYZ
C$ 252
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Minneapolis - Toronto Pearson Airport Flights
Departure:
Minneapolis (MSP)United States
Destination:
Toronto Pearson Airport (YYZ)Canada
Return flight deals:
Toronto Pearson Airport - Minneapolis
Cabin classes:
C$ 567
Browse origins:
C$ 324
Browse destinations:
C$ 324