Copa staff at PTY and one particular crew member were unhelpful & rude.
Simply as follows:- First, there was no vegetarian option for the meal Second, only 2 washrooms for the entire economy class.
Great from check in all the way to the end. Very happy with Copa
It was first time fling in copa airline. In general I am satisfied except bag size. I got a email from copa with 17-10-6 for carry on bag. In airport the check in show 22-14-10 . However that mistake means $100,00 in over cost.
On the trip to Rosario, we raw dogged it for 7 hours. No wifi, no charging outlets, Gilbert girls on every third row monitor with no audio. It was better on the return flight—at least we had screens and earplugs.
Boarding groups were called up in Spanish only. Luckily I know some of the language. They gave out grilled cheese sandwiches and a cup of fruit. I was very disappointed. I could only eat the cup of fruit because the only other option was vanilla pudding. The entertainment system and seating were great though.
I was supposed to have a lay flat seat but they switched planes and there was only a chair
Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
I liked the friendliness of the crew and comfortable flight. All good.
Overall, it was good. I was seating next to a wonderful lady and did not notice how time flew. Thanks
Very nice and clean plane. Transit time between flights was tight though
So far so good but food and entertainment are not available for this flight
HORRIBLE WITH THEIR WEBSITE!!! WORST WEBSITE IN THE WHOLE AIRLINE INDUSTRY
There was no room in overhead bin to place our luggage despite we had tree seats. It means a lot of people had more than 1 carry on bags. When I asked a crew member to help she said that it was not her responsibility.
The plane used to go to Chicago was a bit outdated and needed a refresh
The check-in and passport submission was complicated and repetitive, due to the poor communication between Air Canada and United. There should have been a single set of instructions and a single questionnaire that provided the data for both airlines.
It was good! Appreciated that it was very on schedule so it made the connecting flight less stressful
Internet was not working for a bet . Hard to order food with our credit card because it was not in your system .
Booked economy through United - air canada treated it as standby and was almost refused boarding.
Enjoyed the A330 comfort, and the inseat entertainment. Horrible disembarking experience. No gate when we landed to sat on tarmac for 40 minutes, and missed my train.
Flying with Air Canada is not pleasant at all. The plane is very old, meaning that there is no on board entertainment, the leg room is less, and it is dirty and in poor repair. To make matters worse, the crew was pleasant enough on my initial fight, but very rude on the return flight. Furthermore, the website advertises many amenities for international flights that are not honored when you were flying from the US to Canada even if your flight is five hours long. Even if you are willing to purchase food, they will likely not have over half of the advertised options available. In addition, you will pay twice the amount of a child’s order for an adult order of same item even though it is the same size as the children’s. It was just really bad on many levels I will try to avoid flying with Air Canada again at all costs
Terrible! Our flight was cancelled. No other nonstop flights available. Had to rent a car and drive 7 hours!
I really enjoyed the delicious food and the delicious breakfast; I also liked the seat—it was very comfortable—and the service was absolutely wonderful. The trip was smooth.
The food was awful. It had more than 2 hours delay. It was too expensive
They are offering less and less for more and more. They changed our seat that we paid extra to select at the last minute. The seats are way too narrow and my elbows went numb.
My original flight was canceled the day before due to mechanical issues. I had to rebook and spend $129 for a night at the airport Comfort Inn.
Cancelled flight, had to rearrange plans independently and no vouchers offered
lack of older, great films. Too many child-oriented films. Calculate your % of children passengers, which will be minor.
Delayed 2 and a half hours Middle seat next to a majorly overweight guy who took up most of my seat
