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Find Cheap Flights from Montreal to San Isidro Tenerife-Sur (YMQ - TFS)

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Montreal to San Isidro Tenerife-Sur Flight Information

Flights Arrive in San Isidro Tenerife-Sur
Flights Depart from Montreal
Flight Price C$ 598
Distance 5,311 km
Airlines SWISS, KLM, Brussels Airlines, WOW air, Aer Lingus

FAQs for Booking Montreal to San Isidro Tenerife-Sur Flights

How long does a flight from Montreal to San Isidro Tenerife-Sur take?
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 05m.
Which airlines provide the cheapest flights from Montreal to San Isidro Tenerife-Sur?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines (C$ 598), SWISS (C$ 776) and KLM (C$ 816).

Book cheap flights from Montreal to San Isidro Tenerife-Sur (round-trip)

Airports
Origin
Montreal
C$ 598
only
C$ 598
Destination
San Isidro
C$ 598
only
C$ 598
Tue, 29 Jan
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
35h 35m
Tue, 19 Feb
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 20m
C$ 598
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 30 Jan
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 05m
Mon, 25 Feb
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
27h 35m
C$ 776
Trip: 27 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,119 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

CDG
ZRH
Good 6.0

Spacious seats

Bag check process

ZRH
MAD
Excellent 9.0

The service

No entertainment

JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

ZRH
BOS
Excellent 10.0

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

Thu, 21 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
21h 50m
Thu, 21 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
28h 40m
C$ 816
Trip: 28 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
YEG
AMS
Excellent 10.0

Everything excellent. Comfortable seats in business.

AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

AMS
FCO
Good 6.6

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Tue, 6 Nov
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
38h 50m
Mon, 19 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
36h 27m
C$ 830
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,865 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

JFK
BRU
Good 6.6

Attentive helpful and cheerful staff: on time

Food

NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

IAD
BRU
Excellent 8.6

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Wed, 7 Nov
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 50m
Tue, 20 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
26h 30m
C$ 914
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Seats are too small

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Tue, 11 Dec
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
39h 15m
Sat, 15 Dec
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
39h 20m
C$ 607
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 8 Nov
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
20h 05m
Tue, 20 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 20m
C$ 627
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 10 Nov
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
19h 25m
Tue, 20 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 20m
C$ 629
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 1 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
18h 15m
Sat, 2 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 50m
C$ 776
Trip: 30 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,119 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SIN
Excellent 10.0

Service and Aircraft B777

FCO
ZRH
Excellent 10.0

Everything

ZRH
TLV
Excellent 10.0

TV screens and movies. Food was great.

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

Wed, 30 Jan
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
18h 04m
Wed, 27 Feb
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 25m
C$ 834
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
IAD
Excellent 8.6

Food and staff behaviour

Entertainment

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

Tue, 29 Jan
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
35h 35m
Thu, 28 Feb
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
35h 25m
C$ 634
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 3 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
35h 40m
Sat, 2 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
27h 10m
C$ 776
Trip: 28 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,119 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
FCO
ZRH
Excellent 10.0

Everything

MIA
ZRH
Good 6.3

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

ZRH
SIN
Excellent 10.0

Service and Aircraft B777

ZRH
MAD
Excellent 9.0

The service

No entertainment

Mon, 4 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
34h 35m
Mon, 4 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
36h 27m
C$ 868
Trip: 29 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,865 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Sun, 28 Oct
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
22h 55m
Sun, 4 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 07m
C$ 1774
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,151 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
HAM
Mediocre 2.0

Nothing

Aer Lingus made us miss our flight and has us still waiting for a resolution after 22 hrs. This is the worst airline ever!

YYZ
DUB
Excellent 10.0

fantastic customer service

wouldve loved to have been left breakfast while i slept

FCO
DUB
Okay 4.3

The flight attendants on the plane were friendly an d helpful.

Boarding was disorganized. There was no reason or logic as to how people board the plane. People sitting at the back of the plane boarded with people sitting at the front of the plane. No in flight entertainment. Seating was tight. When we landed in Dublin we were ushered onto a bus to our connecting flight. I wish they had mentioned that would happen.

DUB
ORD
Good 6.0

Dublin airport was very confusing! Inconsistent information about gate and flight details in the monitors - was stressful enough that flight was delayed

BCN
DUB
Good 7.3

Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.

Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . Which seems to me after waiting 02 hours at the airport they were suppose to compensate the customers.

Sun, 2 Dec
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
31h 30m
Tue, 11 Dec
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 20m
C$ 637
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 2 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
41h 50m
Sat, 2 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
33h 50m
C$ 780
Trip: 29 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,119 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

ZRH
BOS
Excellent 10.0

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

GVA
JFK
Excellent 10.0

The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!

The food standard seemed to be lowered a little bit, but still very well prepared.

JFK
ZRH
Good 7.6

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

Mon, 4 Feb
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
31h 25m
Fri, 1 Mar
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
26h 00m
C$ 865
Trip: 26 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

AMS
FCO
Good 6.6

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

AMS
IAD
Excellent 8.6

Food and staff behaviour

Entertainment

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Wed, 7 Nov
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
15h 50m
Wed, 21 Nov
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
26h 30m
C$ 981
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Thu, 31 Jan
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
39h 10m
Tue, 19 Feb
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
31h 30m
C$ 904
Trip: 20 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,865 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

BRU
JFK
Good 7.6

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

Sun, 2 Dec
YUL
Montreal Pierre Elliott Trudeau International
TFS
Tenerife-Sur
31h 30m
Sat, 15 Dec
TFS
Tenerife-Sur
YUL
Montreal Pierre Elliott Trudeau International
34h 45m
C$ 640
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
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