Daily cleaning, installation of cabin HEPA filters on flights from Nanaimo to London
|August||Best time to beat the crowds (20% less expensive on average)|
|December||Most popular time to fly (37% more expensive on average)|
Average price round-trip
|C$ 917||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 636||or less|
Good deal one-way
|C$ 285||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 05m.
In the past 3 days, the cheapest round-trip tickets were found on WestJet (C$ 738) and KLM (C$ 881)
When flying out of Nanaimo you will be using Nanaimo Arpt, often referred to as Nanaimo Airport. You will be landing at one of these airports: London Stansted, London City, London Gatwick or London Heathrow.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Nanaimo to London.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London from Nanaimo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to London with an airline and back to Nanaimo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London from Nanaimo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."
Cons: "Security in Frankfurt - long lines"
Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"
Pros: "Comfortable seats"
Cons: "Meals and entertainment"
Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"
Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."
Pros: "Friendly crew, great food, comfy seats"
Cons: "Delay and food was bad"
Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"
Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"
Cons: "Check-in process. Baggage fees."
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Cons: "Was a short flight , so really I don't have any negative impression"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."
Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."
Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."
Pros: "On time and smooth"
Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."
Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"
Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Cons: "Entertainment didn't work"
Pros: "Check in was good. Everything was orderly and on time."
Cons: "Fairly cramped for an international flight."
Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."
Pros: "No real complaints. Pretty decent international coach service. This was a code share on United. Vegetarian meal exceeded my rather low expectations. Entertainment was top notch... plenty of movies to choose from."
Cons: "My only critique is that the crew could have been a lot friendlier. I am always very pleasant to the crew and expect the same in return."
Pros: "The service and quiet ride"
Cons: "The headphones did not work"
Pros: "Arriving early Decent food"
Cons: "Taking off late"
Pros: "The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!"
Cons: "The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of."
Cons: "It's KLM. What else do you need to know."
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Cons: "The plane is so old..,"
Cons: "Everything was good"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Cons: "Long haul flight made pleasant by KLM"
Pros: "Amazing crew"
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "The service"
Cons: "The seats"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Easy to board and easy flight."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Cons: "They have mabaged to lost my luggage"
Pros: "Really friendly staff. Great service"
Pros: "Great service"
Pros: "Good flights. Good prices."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "The included snacks and the seats."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Pros: "The crew were pleasant"
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Pros: "Overall, good flight"
Pros: "Not time departure and cabin crew were effective and efficient."
Cons: "Nothing really"
Pros: "Flat bed seats 747 upper deck"
Cons: "Lost my luggage for 7 days"
Pros: "nice but slow in business class"
Cons: "I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane."
Pros: "aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great."
Cons: "The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?"
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board."
Pros: "Didn't see much of crew. Food was crazy expensive for what it was."
Cons: "Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets."
Pros: "The plane was nice and quiet, and the crew was lovely."
Cons: "It was so cold!!"
Pros: "I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00."
Cons: "I was not given correct information and being a very novice traveller did not check the information."
Pros: "Crew were very caring. Seats were OK"
Cons: "Tv in the seat to make the long flight pass more quickly."
Pros: "Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant."
Cons: "Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back."
Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."
Pros: "i was pretty comfortable being in an aisle seat"
Cons: "didn’t love the lights coming on in the middle of the night"
Pros: "Neriande (who issued the boarding passes & took checked bags) and her colleague At the check in desk were amazing - actually going behind the scenes to find a gate checked bag that had been wrongly named and was headed for Toronto when we were headed to LONDON GATWICK"
Cons: "Faulty weather radar on a stormy evening cancelled our WestJet PREMIUM ECONOMY flight. After deplaning and waiting for all passengers without checked bags to be rebooked, we eventually were on our way by car from LGA to JFK airport to meet a British Airways ECONOMY flight with only minutes to spare"
Cons: "The food was extremely mediocre for an $18 meal."
Pros: "Friendly and helpful staff. Boarded and got off quickly. Clean airplane."
Cons: "I felt cramped in my emergency exit seat, especially having a larger size person sit next to me. My seat was not comfortable. Being tall provides no advantages on westjet. Had to look down at my phone the whole time for entertainment, neck hurt. Wont fly again"
Pros: "The low cost"
Cons: "That which comes with low cost, you get what you pay for"
Cons: "24 hour delay in Calgary because of maintenance problems with the plane. Meant I lost one precious day while visiting my 91 year old mother."
Pros: "Embarkation staff were helpful"
Cons: "No better than AC Rouge which I deplore"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Everything from boarding early to funny safety announcement was awesome."
Cons: "I think they should remove the ability to have people lean back in their seats on the shorter flights. It’s clostraphobic when some feel they have to have a ‘lay back nap’ for such a short flight. It is like you have zero breathing room and feels like they are encroaching on my breathing space. People, the seats are already too close together must you lay back?"
Pros: "Great staff. Fast boarding and deplaning."
Pros: "Hi. I actually am glad that the company is following up because I was having a hard time finding an email to contact. I actually came to kayak to book my ticket for Friday to go to London however when I got to the airport it says it was for Monday. Because I had to be at London the next day for a wedding i had to buy another ticket for almost 1000. I also couldn’t contact u so I’m emailing now. I didn’t get on the plane for west jet because I am already in London. I also have a screen shot that shows me that my flight details were for Friday however another email shows me that it’s for Monday. Even the workers at th airport were confused and felt strongly bad for me. I would like a full refund as well. Thank you. Please contact back. 416806-6530 or email me at email@example.com"
Cons: "Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive."
Pros: "Staff was good"
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Cons: "Big 4 hour delay caused that we missed another flight in London"
Cons: "We couldn't take the flight as Westjet could not get us there on time and would not hold the flight ...... see above"
Pros: "The flight was not cancelled in spite of poor weather"
Cons: "Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions."
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Pros: "I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby."
Cons: "Everything was great"
Pros: "Excellent Flight to London"
Cons: "Typical Econofare - pay piece meal for everything including a checked bag."
Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"
Pros: "The flight attendants where really nice and so was the service wouldn't change a thing here."
Cons: "I didn't like that someone was reclining in there seat in front of me and it was so far down that it was uncomfortable even to sit in my seat or get to my table. Also was very disappointed that I had to pay for food even though it was way over 8 hours, in the end didn't even bother about food was not much of a choice. Also no TV on this long haul flight was really disappointed again, so I had to pay for a tablet was hugely disappointed. Needed more leg room was cramped on this flight."
Cons: "My ticket/reservation was not found by WestJet. I had to buy a new ticket. Flight Network or Emirates screwed up. I will need you and them to reemburse me. Please investigate."
Pros: "Landed 10 minutes early. Good landing in tough conditions"
Pros: "Very cheerful and friendly crew. Made the journey very enjoyable."
Pros: "Comfort, friendliness and ease of travel with Westjet"
Cons: "Can't think of anything"
Pros: "Basics of chips or pretzels as one food offering"
Pros: "Friendly, polite crew. Well organized boarding"
Pros: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Cons: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."
Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."
Pros: "The flight is decently cheap"
Cons: "Everything else is not really pleasant for a long distance travel. I've never felt more uncomfortable in my life during a flight. But i suppose you get what you paid for."
Pros: "After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly"
Cons: "lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night"
Pros: "When they fixed the aircraft it was overcrowded but okay"
Cons: "Their dishonesty. We were delayed 25hours. I am out of pocket by several hundreds of pounds. Two months later they have still not compensated me. yet the Canadians that were on the fight have been reimbursed. The message is loud and clear if you are British do not fly West Jet"
Pros: "We did not have to wait long in Calgary after landing and arriving at our luggage carousel. Our two bags were not only first off the belt but side-by-side and we were away in no time-- that never happens!"
Cons: "You have to download an app to watch movies/tv. There is no food served (transatlantic flight!) unless purchased 48 hours beforehand."
Pros: "Brought our own sandwiches.."
Cons: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."
Cons: "Plane needs to be upgraded, don't charge for meals or baggage"
Pros: "Very helpful! Very enjoyable flight, I was worried about my bags fitting as I took a 46L backpacking bag with me but it rit great and staff was so nice!"
Cons: "One of the Worst flights for punctuality 3.5 hours of delays ! Missed all my connections ! Over 24 hours in waiting ! Will try not to use air Canada again!!!"
Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."
Pros: "The flight crew were great and very accommodating."
Cons: "A majority of the passengers on flight either barely caught, or missed, their connecting flight due to this flight being so delayed."
Pros: "We flew to Toronto on the rebooked flight and we were treated very badly by the gate agent who simply told us: Go see customer service, you are not on this flight' without even an attempt to explain why we could not get on to the flight to London. I think they do not respect their customers. Very disappointed with Air Canada' service."
Cons: "Nothing about our trip to London on Air Canada was positive. We had requested vegetarian meals for all our flights. They did not provide us any food on the flight because they did not have our names on the list for Vegetarian meals on the rebooked flight. Our experience with Air Canada was everything that is the worst in airline travel and customer service."
Cons: "See above."
Pros: "Crew was very helpful and nice, plane was new and in a very good condition. Flight was not fully booked so we could move around and take even 4 seats to lay down and fly comfortably."
Cons: "Boarding was over an hour later than it supposed to be. Toronto always has some " surprises" for passengers. Food could be better."
Cons: "Unhelpful crew,dreadful entertainment and dire food!"
Pros: "tout était bien - very good"
Cons: "all was good"
Pros: "Seats and crew in Premium Enonomy were great"
Cons: "Dinner was nice, but breakfast was lackluster at best - cold slice of banana bread was all we got after 6+ hours of flying! Also, I had a 60 minute layover in Toronto which is considered "legal", but I had to dash through the airport to make the flight and my luggage did not make it at all (and was not delivered to me until 38 hours after I landed in LHR). Would recommend NOT considering an hour ample time for a layover in Toronto going US to UK."
Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"
Pros: "At $320usd per person per direction, you can't beat the price thanks to whatever magical gremlins Kayaks employs to fix prices for them...we flew Air Canada and we'e very pleased with their fleets new addition of 787 dream liners. Do yourself a favor and find a flight on this aircraft. From takeoff to landing, there was never a question about our safety and comfort, and the sleek, organic aesthetic of the dream liner somehow met a new standard for both ergonomy and tech/entertainment. I especially found the sub ports in my personal screen useful."
Cons: "Transatlantic flights are too long. Hurry up Science, magic me up some low earth orbit/sonic+ future jets already...Jaesus..."
Pros: "Treatment to old passengers"
Cons: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"
Pros: "The plane, which was American-made. Smooth ride in the air, no baggage issues."
Cons: "The crying children in front of me, the hour and a half delay, and the late dinner service. Dinner came at 8:30, after staring at those with special meals eat and finish an hour before everyone else, they should wait with the rest of us. Breakfast was pretty lackluster. Their online app and check in is awful- they should hire new coders and UX designers to increase functionality."
Pros: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."
Cons: "Flight delayed due to engine problems..10 hours was a bit long though when you have limited vacation time."
Pros: "Very attentive crew, nice to have food on real china, very nice meal, very comfortable seats"
Cons: "Early impressions of good food were ruined by a dreadful "chicken" sandwich wrapped in cling film. What a terrible last impression. Unfortunately our flight was delayed 85 minutes. A pity that the apology never includes an explanation."
Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."
Pros: "Flight was only half full. It was a red eye from Halifax to London, so there were several rows with no one in it. That allowed me to move to a row that I could lay down in. Flight attendants were pleasant. Everything was included (ie, food, free checked bags, earphones for TV) Great value for money."
Cons: "I watched WTF on the in seat entertainment system but it was not formatted for that screen, it was too narrow and the sides were cut off so part of the action was not on screen. Pretty minor issue."
Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."
Pros: "flight was fine pleasant flight attendants was late flight so slept a lot now much to add"
Pros: "I upgraded to premium economy which made a big difference. Lots of leg room, a menu, pre flight drinks."
Cons: "Airline lost my luggage."
Cons: "IFE and food were awful. Space was cramped, lights left on for a night flight. AirCanada headphone rules are just dumb."
Pros: "The food."
Cons: "The stewardesses don't smile."
Pros: "Arriving early Leaving on time"
Pros: "Friendly crew very helpful. Not as loud as the last flight."
Cons: "So many people crammed into a small space. Needed more leg room and shoulder room."
Pros: "Good movie selection."
Cons: "3-4-3 economy seating in a 777 that was originally designed for 3-3-3 (2-5-2) makes for really cramped seating. This is in keeping with industry trends, but is regrettable. No brandy/cognac for alcohol selections."
Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"
Pros: "They've replaced the ridiculous entertainment system with a much better one."
Cons: "Unwise cost-saving efforts in the Vancouver Maple Leaf Lounge - obscure magazines only, croissants/pastries replaced with a loaf of bread, etc."
Pros: "Excellent and varied entertainment, very responsive crew"
Cons: "Boarding in Toronto was late, chaotic, poorly managed. Food was meagre, tiny servings of bland food for dinner, a slice of banana bread for breakfast. Hard to believe they couldn't do better."
Cons: "Bread dry and no choice . Fresh fruit would be refreshing"
Cons: "Like riding in the back seat of a corvette."
Pros: "Staff was great."
Cons: "Seat size made sitting a suffering, as I am quite tall, and was unwilling to pay the extra $100 dollars, which I felt discriminatory (as I have no control over how tall I am)."
Pros: "The crew was all wonderful, friendly and efficient."
Pros: "crew was nice"
Cons: "food, no warm towels"
Pros: "Very satisfied with the flight."
Pros: "Very pleased, the plane was very clean and new, entertainment options were great. The crew was fantastic."
Cons: "The food wasn't great. I had the pancakes and then a chicken sandwich, both of which were very average."
Pros: "See above"
Cons: "See above"
Cons: "Being next to toilets at bulkhead. People queing for bathroom in the extra leg space. I was on the outside seat and people constantly brushed past me and often grabbed hold of the moveable TV set in the dark to steady themselves knocking it. I paid extra money and had more problems. Listened to constant bathroom flushing and odors. Not ideal!"
Pros: "Entertainment choices on this flight/with this plane were endless, and you didn't have to pay extra for them like you do with Condor, for instance. The seats were relatively comfortable, in comparison to the way you are packed into some planes these days. Particularly liked the headrests that were adjustable side to side. It helped in this particular case the flight wasn't completely full, and so I had the seat next to me free."
Cons: "Poor food choice and quality , comfort of seats"
Pros: "Most things where fine. Food decent for airline food, slight delay in boarding but still made our connection."
Cons: "Tried to signal stewards for another beverage but got no response. Lack of customer service."
Cons: "Please, Toronto: if you're going to have two planes scheduled to depart at the same time, DON'T put them right next to each other. We boarded at the same time as an Air Canada Rouge flight to Dublin, and not only was it chaos trying to figure out which line you were in, but the staff working the London side of the desk weren't paging over the loudspeaker which group was next to board. It was a mess."
Cons: "Because the flight was delayed, the car rental company let the car go to another customer. A substitute was provided after another 2 hour wait."
Pros: "The flight was more pleasant than I had expected because there was plenty of leg/knee room for me."
Cons: "No complaints."
Pros: "The movie selection...and that is about it really..."
Cons: "The fact that they tried bumping me from my flight without giving a reason. My connector flight (also an Air Canada flight) was delayed so much in Detroit that we got to Toronto with just enough time to board and deal with the bumping issue. Also, my luggage was already on the plane to head to London which noone was worried about if they wouldn't have been able to get me a seat. There was little communication between staff members and nobody seemed bothered by this especially with a late arriving plane that they should have known about and had a way to deal with this issue. The crew on the plan keep bumping into me even though I wasn't in the aisle and never apologized. Totally would give a zero or 1 star (at best if it would let me). Totally will not recommend to anyone and will try to not fly with them again if possible."
Cons: "Never made it. Would have missed my parents 30th anniversary if I hadn't bought a fresh ticket on another airline."
Pros: "Food was good, flight attendants were very helpful and friendly"
Cons: "Once in Toronto couldn't find anyone at the gate counter, flight delayed for 2 hours ( suppose to load at 11:15 and didn't even start loading tell 12:30). The flight didn't push from gate till 2am and flight crew kept saying that we were ahead of schedule. Poor service of the five different airlines I have flown"
Pros: "Wasnt a terrible amout of leg room for coach, and they had Star Wars: The Force Awakens as one of the in flight movies. Food was okay, although they didn't serve it until 1a.m. which was a bit annoying. Good service, very kind workers, and the alcohol was free! Not too many complaints."
Cons: "Didnt serve dinner until 1am. Kind of ridiculous."
Pros: "Been flying Air Canada trans-Atlantic since 2005 and must say that the airline has maintained its service and quality if not improved. Except for food all aspects were good from check in to boarding to inflight service!"
Cons: "Food was boring even though I was in business class!"
Airlines flying from Nanaimo to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Nanaimo to London
Masks required on board, masks provided on flights from Nanaimo to London
Social distancing seating
Middle seats unavailable to book on flights from Nanaimo to London
Testing for antibodies, testing for symptoms for flights from Nanaimo to London
Waiving of change fees. Search flexible flights from Nanaimo to London